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The UK's best priced Digestive Enzymes only £27.99 for a year supply.
By accessing the website (Proteinempire.com), you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Protein Company LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Protein Company LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of Jersey, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Royal Court of Jersey, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in this court.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - TRADEMARKS
All trademarks, brand logos and other distinguishing marks portrayed on this web-site, whether registered or unregistered with the UK Intellectual Property Office, belong to the website owner and may not be reproduced in whole or part without the prior written permission of the website owner.
The contents of this website are copyright to The Protein Company Ltd.
Conflict of Terms.
If there is any conflict between the terms and conditions (T&C’s) mentioned herein and the T&C's mentioned in any other section of this website which relates to a specific product or service then the T&C’s that will apply are the T&C's which relate to the specific product or service described.
SECTION 21 – RETURNS
Please view our returns section for more info.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via our contact us page or postal address below;
The Protein Company LTD
3 Bond Street
Contact Number: (+44) 01534 860 744
UK Standard Delivery is FREE on all ordersNo matter how small the order is, UK Standard delivery is free - always.Delivery takes approximately 3-5 working ...
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2.1 The prices payable for goods that you order are as set out in our website.
2.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
3. Right for you to cancel your contract
3.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
3.2 To cancel your contract you must notify us in writing.
3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
3.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
4. Cancellation by us
4.1 We reserve the right to cancel the contract between us if:
4.1.1 we have insufficient stock to deliver the goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5. Delivery of goods to you
5.1 Unless specified by you, we may ship your order in our 'letterbox friendly' cardboard delivery carton. These boxes have been designed to easily fit through a letterbox that is a minimum of 39mm in height (as suggested by the Royal Mail), by 160mm wide. If you feel that your letterbox is smaller than these dimensions, or are unsure whether the carton will fit, please advise us and we will ship your goods in a padded delivery bag.
5.2 We will deliver the goods ordered by you, to the address you give us for delivery at the time you make your order.
5.3 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
5.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
6.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
6.2.1 to make good any shortage or non-delivery;
6.2.2 to replace or repair any goods that are damaged or defective; or
6.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
6.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.
6.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
6.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our registered address at 2 Wolfe Road, Coventry. CV4 9UP, and all notices from us to you will be displayed on our website from time to time.
8. Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
11. Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
12. Governing law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
13. Entire agreement
£10 off first flower purchase (£25 min spend)
• Customers will receive £10 off their first flower/plant/plant gift set/or flower gift set order when they spend £25 or over, on an individual flower/plant/plant gift set/or flower gift set
• When the customer has a flower or plant in their shopping basket, they will need to add the voucher code in the section beneath the checkout button that says ‘Got a voucher code’ and click ‘apply’ to receive the discount.
• The offer is limited to first time flower/plant/plant gift set/or flower gift set purchase
• This is applied to their unique customer ID and order history. It is only applicable if the customer has not purchased any flower/plant/plant gift set/or flower gift set before
• Products ordered within the offer must be checked out within the valid offer period but can be despatched at any date permitted by the Moonpig.com calendar
• Please note that flowers and plants can only be delivered by courier to UK mainland addresses. Moonpig is unable to deliver to any addresses in the Channel Islands, Northern Ireland and some areas of Scotland.
• Moonpig reserves the right to cancel, change or extend the offer at any given time.
• There are no cash alternatives to the offer.
• Promotions cannot be backdated or applied retrospectively to orders already placed.
• Prepay cannot be used to purchase flowers and plants
• £10 off can only be redeemed against product price and not against postage
• This offer is only applicable on flower/plant/plant gift set/or flower gift sets and does not include any other gift (including add ons to Flowers e.g Vase) or card purchase
• This offer is not available on the Android App
• Offer starts 00:00am 5th March and runs to 31st December.
10% Off Big Bus London Sightseeing
1. WHO WE ARE
The Site is owned, and the services offered on the Site are operated by 365 Global Tickets Limited, a Company registered in Jersey Channel Islands, Company Number 80508 located at the address 7-11 Britannia Place, St Helier, Jersey, JE2 4SU, Channel Islands, referred to in this Site as “we” or “us”.
2. WHO YOU ARE
On the Site we describe a visitor to and / or a user of the Site as “you”.
3. UNDERSTANDING THE TERMS
Please carefully read these Terms and Conditions of using and / or transacting purchases on this 365 Ticket Site hereinafter referred to as “the Site”.
By using the Site, you confirm your understanding of these Terms and Conditions of Use of the Site, hereinafter referred to as “the Terms”.
4. ACCEPTANCE OF THE TERMS
By continuing to use the Site, you confirm your acceptance of and your agreement to the Terms and to any new Terms which we may post on the Site. From time to time we shall change the Terms. We may advise you of such changes by any reasonable means, including by posting the amended version of the Terms on the Site. Your use of the Site following any such changes we make to the Terms will confirm your acceptance of such changes. Any such changes to the Terms shall not apply retroactively to any claim or dispute between you and us in connection with the Terms if such dispute arose prior to the last updated date applicable to the version of the Terms in which we included such change. We may, at any time, change or delete all or part of the Site.
We may levy charges, alter or waive charges which we might require to use the Site. We may make special offers, for limited periods, at our sole discretion, to you or to any Site user.
5. TO WHOM DO THE TERMS APPLY
The Terms apply to you when you access the Site whether via the Internet, Wireless Application Protocol, Mobile Network or in any other way.
6. AGREEMENT BETWEEN YOU AND US
By using the Site, you are entering into an Agreement between you and us, “this Agreement”.
7. ON SITE CONDUCT
In using the Site, you agree to obey the law, respect the rights of others. We invite you, on our Reviews page, to accurately record and to add comment on your experiences of using our Site. We will not, however, permit, accept, publish or retain in a customer review, language which we, in our absolute discretion, deem to be obscene, foul-mouthed, objectionable or defamatory. We reserve the right to terminate your use of the Site for any conduct which we consider to be inappropriate, or for any breach by you of this Agreement; to honour, or not to honour, or to impose conditions on the honouring of, any voucher, ticket, coupon, coupon code, promotional code or other similar documents or promotions; to bar any previous or intending user of the Site from making any or all Transaction(s); and/or to refuse to provide any user of the Site with any Product.
If, in our absolute discretion, we decide that you need to register to use any part(s) of the Site, we may reject, or require you to change, any user name, password or other information which you attempt to provide to us in registering. Your user name and password are for your exclusive personal use and must be kept confidential. You are fully responsible for any use of your user name and password. You agree to immediately inform us, as soon as you become or are made aware, of any breach or unauthorized use of your user name and password on your Site account by initially completing this form.
9. SITE AVAILABILITY
The Site may not be appropriate or available for use in some jurisdictions outside Jersey, Channel Islands. When you access the Site, you do so at your own risk, and you are responsible for complying with all local laws, rules and regulations applicable in the territory from which you access the Site. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
10. OUR SERVICES AND PRODUCTS
On the Site, we provide you with information and services enabling you to book and confirm tickets of admission to Attractions, Activities, and Experiences including but not limited to Theme Parks, Attraction Venues, Sightseeing Tours by Bus, Boat, Aircraft, Zoological and Wild Life Parks, Aquariums, Museums and Art Galleries, Theatre and other performing Arts, Shopping Tours, Gift Vouchers and other leisure experiences, collectively “Products”.
11. DESCRIPTIONS, IMAGES, INFORMATION ON PRODUCTS ON THE SITE
Descriptions of, images of, and / or references to Products offered by us on the Site have been provided to us by our Product suppliers and are included on the Site for guidance purposes only. We do not, and we will not accept any liability for any inaccuracy in their use. They do not suggest, imply or confirm our recommendation, approval or endorsement of such Products. Except to the extent prohibited by applicable law, we reserve the right, with or without prior notice, at our sole discretion, at times and dates of our selection, to change any or all such descriptions, images, and references and to limit or withdraw the availability of any Product(s) offered on the Site.
12. PRODUCT PURCHASES BY YOU ON THE SITE
Should you choose to purchase any Products made available to you by us through the Site (each such purchase, a “Transaction”), you may be asked to supply certain information in connection with each Transaction, including without limitation your credit or debit card number or other payment account number, your billing address, your email address, your postal address or other shipping information.
By commencing a Transaction, you undertake and warrant to us that you are of a legal age to enter into this Agreement, or if you are not, that you have obtained parental or guardian consent to enter into this Agreement and are fully authorised and have a legal right to use the payment instrument which you intend to use to complete the Transaction.
Unless we expressly provide otherwise, all purchases and Transactions which you make on the Site are subject to this Agreement.
13. UNACCOMPANIED CHILDREN CANNOT BE ADMITTED TO ANY PRODUCT ON THE SITE
You undertake and warrant that any and all information, which you provide relating to any children included in the Transaction, including age(s) at the time of the intended admission to the selected Product, will be true and accurate.
You also undertake and warrant that any child included by you in a Transaction will be accompanied by an adult aged 18 years or above. Unaccompanied children will not under any circumstances be admitted to any Product offered on the Site.
14. USE OF PRODUCTS BY YOU
All rights in the Products available to be booked through the Site, are not owned by us. We are subject to, and any and all Products purchased by you on the Site, are subject to the Terms and Conditions offered and applied by the owners of the Products. A Product owner’s Terms and Conditions govern the terms of your usage of a Product purchased on the Site and where the Product owner’s Terms and Conditions conflict with the terms of this Agreement, the terms of the Product owner will govern your Transaction and use of the Product.
Subject to your compliance with the terms and conditions of this Agreement and any other applicable terms and conditions imposed by us or on us by the Product owner, you have a limited right to use those Products which you purchase or access through the Site solely for your personal, non-commercial use in accordance with the terms and conditions of this Agreement and any other terms and conditions which may apply to the use of such Products, which right you cannot assign to others. Unless we expressly provide otherwise, all Transactions, all Products and your use of such Products are subject to this Agreement.
15. PRODUCT PRICES, CHARGES
Price(s) and / or availability of any Product offered by us on the Site are subject to change without notice.
If, for any reason, any Product is listed and offered at an incorrect price or with other incorrect information, we retain the right to refuse to supply such Product or to cancel any Transaction for such Product and to refund any payment which we may have received for any such Transaction.
You shall pay all charges incurred by you or on your behalf through your use of the Site, at the price or prices in effect at the time such charges are incurred, including without limitation any postage, shipping and / or handling charges.
16. PAYMENT RECEIPT AND PROCESSING BY US
We or our third-party payment processors will automatically process the value of your Transaction(s) charges against your selected payment method on completion of your purchase and confirmation of completion of your Transaction.
We will inform you if all or any portion of your Transaction is cancelled or if additional or different information is required to complete your Transaction and, on the Site, we will explain the difficulty which needs to be resolved. We will make every effort to find solutions but, we will not compromise your or our security in the payment process.
17. CONFIRMATION AND ELECTRONIC ISSUE OF TICKETS OF ADMISSION TO YOUR SELECTED PRODUCT(S)
On receipt by us of your payment of the value of your Transaction(s) made on the Site, we will, on the Site, confirm the successful completion of your booking(s) of your selected Product(s). Your booking confirmation and ticket(s) of admission will be made available to your designated email address for you to print or, if requested by you, will be mailed to you to the address you will have provided.
Certain Products require a confirmation reference number which we must obtain on your behalf from a Product supplier. This process can from time to time cause a delay in our being able to issue your ticket(s) of admission immediately. We will advise you if such a delay arises and we will keep you informed of the timing of delivery.
18. CONFIRMATION OF AND DELIVERY OF HARD-COPY PRINTED TICKETS OF ADMISSION TO YOUR SELECTED PRODUCT(S)
If you choose to purchase and to receive hard-copy, printed tickets of admission, your tickets will be mailed to you by priority mail to the address you provided to us.
NOTE: Should you, or another person on whose behalf you were acting, lose one or more hard-copy, printed tickets, those lost tickets cannot and will not be re-issued and will be regarded as tickets of admission which have been cancelled by you.
19. PRODUCT DELIVERY CONDITIONS
Except to the extent prohibited by Jersey, Channel Islands applicable law, we reserve the right to vary Product delivery options. Technical or operational problems may, from time to time, delay or prevent delivery to you of one or more tickets of admission for a specific Product. Except to the extent that Jersey, Channel Islands applicable law provides otherwise, your sole and exclusive remedy with respect to any tickets of admission for a Product which are not delivered within a reasonable period will be either the replacement by us of such tickets of admission for the Product or a refund of the purchase price you paid for such Product, as determined by us in our sole discretion.
20. CANCELLATIONS, REFUNDS, NON-ARRIVAL
Except to the extent any applicable law in Jersey, Channel Islands provides otherwise, all sales made by us to you or to you acting on behalf of others, through the Site and all Products purchased by you or by you acting on behalf of others, making a Transaction on the Site, are final, cannot be changed or amended, cannot be cancelled, and all payments made by you relating to your Transaction(s) on the Site are not refundable, except as may otherwise be expressly set forth in this Agreement.
Failure, for any reason, by you or others on whose behalf you were acting, to use one or more tickets of admission which you purchased from us on the Site, for admission to one or more Products, will be treated as a non-arrival by you, or others on whose behalf you were acting, and will be regarded as you, or others on whose behalf you were acting, having cancelled your Transaction(s).
21. AMENDMENTS TO CONFIRMED AND ALREADY DELIVERED TICKETS OF ADMISSION
Notwithstanding the terms outlined in Clause 20 of this Agreement, we will, if requested by you, make best efforts to assist you, acting on your own behalf or on behalf of others, to amend certain tickets of admission details, such as times and / or dates of admission to a Product, the name or names of the person or people who will be using the tickets of admission, or in certain circumstances we may issue a credit note to the value of the tickets of admission, for use by you at a future date on the Site.
Making such changes to one or more tickets of admission can be done only with the prior approval of the Product owner(s) which is at the absolute discretion of the Product owner to which the ticket(s) of admission would apply.
Any and all such changes or amendments which can be made by us to an already confirmed and delivered ticket of admission will attract a charge of £5.00 (or other currency equivalent) per amended ticket of admission.
22. DEATH OR SERIOUS INJURY OR SERIOUS ILLNESS
In the event of death, serious injury, or serious illness making it impossible for you or another person on whose behalf you have purchased one or more Products, the booking(s) you have made for yourself or for the affected person and anyone booked on the same booking reference, may at the absolute discretion of the Product(s) owner(s) be refunded.
If more appropriate or suitable to you, the Product(s) owner(s) may agree to change the date(s) of the tickets of admission to meet your requirements.
Application for refunds or amended tickets of admission must, in such circumstances, be supported by suitable documentary evidence of the cause(s) of your application.
23. CANCELLATION PROTECTION
On your behalf and in your interests, we have put in place, with an independent Insurer, a Cancellation Protection Policy, which you can purchase from Ticket Plan Limited (409405).
This is an elective policy which you may wish to purchase when purchasing one or more Products from the Site.
Details of the available Policy are available here. Please carefully read and understand the Policy terms before making a purchase of a Cancellation Protection Policy from Ticket Plan Limited.
24. IDENTIFIABLE PERSONAL INFORMATION PROVIDED BY YOU
25. USE OF YOUR INFORMATION
26. THIRD-PARTY APPLICATIONS
The Site includes and can be used by you to access certain Third-Party Applications. Your access to or use of these Third-Party Applications may be governed by alternative or additional Terms and Conditions which may not be or are not set out in this Agreement, but which will be required to be observed by you when outlined to you by the providers of such Third-Party Applications.
27. CONTACT US
Full contact details are available here. If you have any questions regarding the meaning or application of the Terms of this Agreement, please direct such questions to firstname.lastname@example.org. We request that you do not include Credit Card, Debit Card, other payment instrument information or other sensitive information in any email to us but do please include your Transaction reference if known.
28. ERRORS, OMISSIONS, LIMITS OF LIABILITY
We are not and will not be held as being liable for any errors or acts or omission by any person not directly employed by us.
We do not own or control our Product suppliers and we are not and will not be held liable for any act or omission of our Product suppliers, their agents, servants or employees.
We are not and will not be responsible or liable for any loss, damage or any expense whatsoever and without prejudice to the generality of the foregoing whether caused by strike, civil commotion, fire, war, threat of war, terrorist activity, national or nuclear disaster, late delivery, adverse weather conditions, cancellation of performances, Shows, Sporting Events, Tours or temporary or permanent closure of Attractions made by our Product suppliers, for any reason whatsoever or other force majeure. Subject to the Terms of this Agreement our liability shall be limited to the price paid by you for any tickets of admission which you have purchased on the Site.
29. PROMOTION CODES
From time to time we may issue Promotion Codes. We have a, "Voucher Code" box situated at the, "Basket" page where valid codes (case and space sensitive) can be entered. You may only redeem one Promotion Code at a time.
Unless otherwise stated, Promotion Codes exclude: all combination tickets; select cabaret shows; select theme parks and the following brands that are already competitively priced: Walt Disney World, Disneyland California, Disneyland Paris, Discovery Cove, Universal Studios and Seaworld Parks. Top Tips: Purchase combination tickets to secure our best deals and find more information in our FAQs, here.
Please note excluded brands and Promotion Codes may be amended at our discretion at anytime. If you have any questions about the use of Promotion Codes please contact our Customer Care Team, here.
Unless otherwise specifically agreed the Terms and this Agreement shall be subject to and construed in accordance with Jersey, Channel Islands, Law and is subject to the exclusive jurisdiction of the Courts of Jersey. It is hereby deemed that the Agreement is made in the jurisdiction of the Royal Court of Jersey and is not subject to any other jurisdiction or laws, unless as otherwise may be expressly stated in this Agreement.
Best Deal Disneyland Paris: Up to 35% off on Hotel & Park Tickets
10% Off Ultra Products
These Terms will apply to the use of this Website and any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them, before you use this Website. Your Contract will not under any circumstances be with any other party, including any party whose website may have directed you to our Website. By accessing this Website and/or placing an order, you agree to be bound by these Terms. Using this Website indicates that you accept these Terms regardless of whether or not you choose to register with us or order from us. If you do not accept these Terms, do not use this Website. These Terms, and any Contract between us, are only in the English language.
We recommend that you print a copy of these Terms or save them to your computer for future reference.
These Terms may be amended from time to time as set out in clause 6 below. Please check these Terms to ensure you understand the rights and obligations that will apply each time you wish to order Products. These Terms were most recently updated on 7th September 2018.
1. Information About Us
1.1 We are Limitless Digital Group Limited, trading as Big Bathroom Shop, a company registered in England and Wales. Our registered office is: Dawson Court, Billington Road [Industrial Estate], Burnley, Lancashire, BB11 5UB. Our company registration number is 03955231. Our VAT registration number is GB 248 1604 10.
1.2 Contacting Us
(a) If you wish to contact us for any reason, our contact details are as follows:
(i) Trading address: Big Bathroom Shop
Billington Road Industrial Estate,
(II) Telephone Number: 0345 122 7569
(iii) Email Address: email@example.com
(b) To cancel a Contract in accordance with your legal right to do so please see the information in clause 7 below in relation to the options available to you.
How we may contact you
(c) If we need to contact you, or give you notice in writing, we will do so by telephone, email or by pre-paid post to the address you provide to us in your order. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send the email or post the letter to us.
Communication between us
(d) Any references to "writing" or "written" in these Terms includes email.
2. Use of our Website
2.2 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.
3.1 To register with the Website you must be over  years of age.
3.2 Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.
3.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
3.4 We may suspend or cancel your registration immediately at our discretion or if you breach any of your obligations under these Terms.
4. How we use your personal data
5. Ordering from us
5.1 When making an order through our Website, the webpages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each webpage of the order process.
5.2 You are deemed to place an order with us by ordering any of the Products which we sell by following the steps on our webpages and entering your payment details. We will then send you an email acknowledging that we have received your order, which details the Products you have ordered. However, please note that this does not mean that your order has been accepted by us. Our acceptance of your order will take place as described in clause 5.3 below.
5.3 Our acceptance of an order takes place when we send you an email confirming that the Products have been dispatched (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation, even if your payment has been processed at an earlier stage, unless we have notified you that we do not accept your order or you have cancelled your order. However, in limited circumstances we may be unable to provide you with a Dispatch Confirmation. If we do not send you a Dispatch Confirmation, our acceptance of an order will take place when the Products are sent to you.
5.4 If we are unable to accept your order, for example because a Product is out of stock or no longer available or we cannot meet your requested delivery date or there was an error in price on our Website (as referred to in clause 11.4), we will inform you of this by telephone/email as soon as is reasonably practicable and we will not continue to process your order. If you have already paid for your order, we will refund you the full amount including any delivery costs charged as soon as is reasonably possible, unless clause 5.5 is applicable. For the avoidance of doubt, if there are two or more Products in your order and one or more of those Products is delivered, we will not refund the delivery charge. We will only refund the delivery charge if we are unable to accept your order as a whole and no Products are delivered to you at all.
5.5 If a Product that you have ordered is not available either at the point of ordering or in relation to orders placed and not yet delivered, we will contact you as soon as is reasonably possible to discuss sending you an alternative Product of a similar specification and quality. A suitable substitute Product will be selected based on several factors, including (but not limited to): style; price; material and availability – with a view to matching the original product as closely as possible. We reserve the right to substitute goods of a similar specification and quality. We will contact you directly to discuss suitability of any substitute Product before despatching to you and, if you wish, you may cancel your order. You may cancel either in respect of all the Products affected by these changes or just the Products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
5.6 We may refuse to accept an order:
(a) where Products are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error;
(d) if we cannot meet your requested delivery date; or
(e) if you do not meet any eligibility criteria set out in these Terms.
6. Our right to make changes to these Terms
6.1 We may amend these Terms at any time by updating this webpage. Please look at the top of this webpage to see when these Terms were last updated.
6.2 Every time you place an order with us, the Terms on our Website, being those in force at the time of your order, will apply to the Contract between you and us.
6.3 If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.
7. Cooling off period and right of return/refund
Cooling off period
7.1 You have the right to cancel a Contract during the period set out below in clause 7.2. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Further advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office.
7.2 Your right to cancel a Contract starts from the date the Contract between us is formed (see clause 5.3). You will have a limited period of time to cancel your Contract depending on what you have ordered and how it is delivered. 7.3 If you would like to cancel a Contract, you must let us know you have decided to cancel by:
(a) contact our Customer Services Department by telephone on 0345 122 7569 between the hours of 8:30am – 9:00pm on Monday to Thursday; 8:30am – 5:00pm if contacting us on Friday or between 8:30am – 5:00pm if cancelling on a Saturday.
(b) email us at firstname.lastname@example.org.
7.4 If you cancel your Contract within the cancellation periods set out in clause 7.2 above, we will:
(a) refund you the price you paid for the Products (excluding any applicable delivery charges). We are permitted by law to reduce your refund to reflect any reduction in the value of the goods caused by your use of the Products.
(b) refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer. For the avoidance of doubt, if there is more than one Product in your order and you only cancel part of that order we will not refund the delivery charge. We will only refund the delivery charge if you cancel your order as a whole and no Products are delivered to you at all or if you return all Products to us in accordance with clauses 7.10–7.17; and
(c) make any refunds due to you as soon as possible and in any event within the time periods indicated below:
(i) if you have received the Product and we have not offered to collect it from you: 14 days after the day on which we receive the Product back from you or, if earlier, 14 days after the day on which you provide us with evidence that you have sent the Product back to us. For information about how to return a Product to us see clauses 7.10-7.17 below; or
(ii) if you have not received the Product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.
7.5 If a Product has already been delivered to you before you decide to cancel your Contract (which must be done in accordance with clauses 7.1–7.4 above), then you must return it to us or make it available for collection by us (in which case you will be charged the cost of recovering the Product) without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. If you do not return the Products or make them available for collection within 30 days of cancellation, you will be deemed to have accepted the Products, and will be charged for your order at the price set out on the Website when you initially ordered the Products.
Our right to cancel
7.6 We reserve the right to cancel any order at any time for the reasons set out in clause 5.6. If we do so we will issue you a full refund.
Returns and exchange
7.7 Please inspect all Products and notify us using one of the methods in clause 7.3 as soon as possible and in any event within 30 days of delivery if:
(a) the Products delivered to you are not as described;
(b) the quantity of Products delivered to you is different to the quantity ordered; and/or
(c) the Products are damaged when delivered to you.
7.8 Except if the Product is faulty or not as described, all Products must be returned to us in their original packaging. If they are not returned in their original packaging, we may reduce the amount refunded to you to reflect this.
7.9 Unless the Product is faulty or not as described (please see clause 7.7), you will be responsible for the cost of returning the Products to us.
7.10 In the event that you are returning Products that were damaged when delivered to you, we will arrange for a carrier to collect the Products from you and return them to us. In all other circumstances you shall be responsible for returning the Products to us (as described in clause 7.8).
7.11 If collection of an item is required, we will charge you the cost of collection. The cost of collection is calculated based on the product [size and weight] and the collection location. Currently, the maximum cost is £1,000 for collection of 20 radiators from the Outer Hebrides. For other products and locations, this may well be lower. You will be notified of the cost at the time of cancellation.
7.12 Subject to you contacting us in accordance with clauses 7.3 and 7.7 above, we will contact you by telephone/email to advise whether you have satisfied our cancellation terms and are eligible for a refund and, if necessary, provide further information detailing how to proceed with your return.
7.13 You can return Products to the following address:
Big Bathroom Shop Returns,
Billington Road Industrial Estate,
7.14 If you have returned the Product to us in accordance with this clause because it is faulty or does not match its description, we will refund the price of the Product in full, together with any applicable delivery charges, and any reasonable costs you have incurred in returning the Product to us. Please be aware you may be required to produce a photo of the damage and/or problem with a Product before we will refund any delivery charges.
7.15 We will refund you by the same method of payment that you used to place your order.
7.16 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by your right of return and refund in this clause 7 or anything else in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
7.17 You are responsible for all Products returned to us (unless we have collected them from you) until the Products are delivered to the above address and we will not be responsible for the cost of the Products should they not be delivered to us. Therefore, we recommend that you return all Products using a delivery service which allows the Products to be tracked and/or a signature acknowledging receipt of the Products is to be obtained upon delivery.
8.1 We will deliver orders within a maximum of 30 days after the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order). Occasionally our delivery to you may be affected by an Event Outside Our Control – please see clause 19 for further details of our responsibilities in such an event.
8.2 We will deliver the Products ordered by you to the address which you give for delivery when you make your order. You may specify a delivery address which is different from your billing address, if, for example, you would like us to deliver the Products directly to a friend, a relative, or to your place of work.
8.3 If you order Products which are available for delivery on different dates, we will hold all Products until all Products in your order can be delivered together. You may however choose to have all Products delivered as and when they are available but you will be charged for each delivery.
8.4 If any of the details you have given us in your delivery address are incorrect, we accept no liability for any items which have not been received.
8.5 If no one is available at the delivery address given to accept the delivery, the Products will either be stored at a depot near to your address until they can be re-delivered or you are able to collect them. In such an event you will be contacted by either us our one of our carriers to arrange a re-delivery or to pick the Products up from a depot. Please be aware that if you fail to rearrange delivery or pick up the Products and they are returned to us you may be subject to a charge. Should you then want the Products re-delivering, you will have to pay a re-delivery charge. Our Customer Services Department will contact you to inform you of any specific redelivery charges that may be payable.
8.6 Delivery of an order shall be completed when we deliver the Products to the delivery address provided in the order process or to any other location nominated by you. The risk and responsibility in the Products will sit with you from that time and we will not be responsible for their loss or destruction.
8.7 You own the Products once we have received payment in full (including all applicable delivery charges) and the delivery of the Products is completed in accordance with clause 8.6.
8.8 If Products are not delivered within 30 days of the order being received as set out in clause 8.1 above (unless such delivery is delayed by an Event Outside Our Control), then you may cancel your order straight away if any of the following apply:
(a) we have refused to deliver the Products;
(b) delivery within the delivery period was essential (taking into account all the relevant circumstances); or
(c) you told us before we accepted your order that delivery within the delivery period was essential.
8.9 If you do not wish to cancel your order straight away, or do not have the right to do so under clause 7, you can contact us to give us a new reasonable deadline for delivery. If we fail to meet this new deadline, which must be reasonable, you may cancel your order.
8.10 If you wish to cancel your order for late delivery under clause 8.8 or clause 8.9 above, you may cancel the order for some or all of the Products, unless splitting the Products would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them (the cost of which we will pay). After you cancel your order we will refund any sums you have paid to us for the cancelled Products and their delivery.
8.11 Our normal working hours are Monday to Thursday 8:30am-9:00pm and 8:30am-5:00pm on Friday and we only dispatch orders during these timescales. All delivery and dispatch timescales quoted on the Website do not include weekends or public holidays.
9. Our liability in relation to delivery
9.1 Provided that we take the steps outlined in this clause, we will not be responsible for out of pocket expenses or other costs incurred due to failed or delayed deliveries where caused by an Event Outside Our Control (as defined below in clause 19.2).
9.2 We will tell you if there is a substantial risk of delay, and you may end the Contract and receive a refund for any Products you have paid for but not received.
10. Delivery charges
10.1 The price of a Product does not include delivery charges. Our delivery charges are as set out during the check-out process (before you confirm your order).
11. Price of Products
11.1 The price of the Products will be the price indicated on the order webpages when an order is placed. We will take all reasonable care to ensure that the price advised to you is correct. However, please see clause 11.4 for what happens in the event we discover an error in the price of any Products ordered.
11.2 All prices are quoted in pounds sterling (£) and include VAT (where applicable) at the current rates, unless stated otherwise. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
11.3 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out during the check-out process (before you confirm your order).
11.4 Our Website contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our Website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.
12.1 We accept payments from all major credit and debit cards and PayPal.
12.2 We use full 128-bit encryption to minimise the possibility of unauthorised access or disclosure.
13.1 If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. Please note you can only use one discount code per order.
14. Intellectual Property
14.1 The content of this Website is protected by copyright, trade marks and other intellectual property rights. For the avoidance of doubt, no licence is granted to you in these Terms to use any of our trade marks.
14.2 You may retrieve and display the content of the Website on a computer screen, mobile device, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website without written permission from us.
14.3 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these Terms, any use of extracts from this Website other than in accordance with clause 14.2 for any purpose is prohibited. If you breach any of these Terms, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
14.4 No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
14.5 Any rights not expressly granted in these Terms are reserved.
15. Functionality and availability of this Website
15.1 Although we aim to offer you the best service possible on our Website, we cannot guarantee that it will be fault free or at times unavailable. We will attempt to repair/restore access to the Website as soon as is reasonably possible. However, we will not be liable if for any reason this Website is unavailable at any time or for any period.
15.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
15.3 In particular, we disclaim all liabilities in connection with the following:
(a) incompatibility with this Website with any of your equipment, software or telecommunications links;
(b) technical problems including errors or interruptions of this Website;
(c) unsuitability, unreliability or inaccuracy of this Website; and/or
(d) inadequacy of this Website to meet your requirements.
15.4 If a fault occurs whilst you are using the Website or you have any suggestions as to how we may improve it, please contact out Customer Services Department by telephoning them at 0344 417 2563.
16. Your material and conduct
16.2 We will not be responsible or liable to you for any loss of material uploaded or transmitted through our Website.
16.3 You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence or in breach of privacy;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
16.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of the clauses of above.
17. Links to and from third party websites
17.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
18.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the Products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
18.2 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these Terms might have effect in relation to this Website.
19. Events Outside Our Control
19.1 We will not be liable or responsible for the failure to perform or delay in performance of any of our obligations under a Contract that is caused by an Event Outside Our Control (as defined below in clause 19.2).
19.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties (other than you or your affiliates), civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
19.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
19.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days (this is in addition to your right to cancel described in clause 7). To cancel please contact us in accordance with clause 7 above. If you decide to cancel, you will have to return any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.
19.5 This also applies to Products sent direct from our manufacturers.
20. Our responsibility to you
20.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract.
20.2 By entering into this Contract, you acknowledge that we have no responsibility to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
20.3 Nothing in these Terms shall exclude or limit our responsibility for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation;
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
20.4 You agree to be responsible for all claims, liability, damage, losses and costs (including reasonable legal fees) arising out of any breach of these Terms by you, or our use of this Website, or the use by any other person using your registration details. This means that you will reimburse us, our officers, directors, employees and agents for claims, liability, damage, loses and costs caused in this way.
20.5 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Products from our Website. The importation and exportation of certain Products to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of any Products that you purchase from us.
21.1 We suggest that you do not schedule the installation of any Product until you have received and checked your Product. We recommend that all installations are carried out by a professional with full regard to expert plumbing practices.
22. Governing law and jurisdiction
22.1 These Terms are governed by English law. This means a Contract for the purchase of Products through our Website and any dispute or claim arising out of or in connection with it will be governed by English law. If you want to bring a claim against us in the courts, the courts of England and Wales will be able to deal with any questions relating to these Terms but if you live in another country, you can bring a claim in the courts which are local to you.
22.2 We do not warrant that Products on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are ill
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The terms and conditions of using www.newchic.com and all associated services are outlined in this Agreement (the "Agreement").
Accessing, browsing, or otherwise using the Site indicates that you agree to all terms and conditions. Please read this agreement carefully before proceeding. Newchic.com reserves the right to change all terms and conditions of this website at any time.
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It is possible to make reservations for travels and/or accommodation through the Site, although the contracting party in contracts entered into through the Site, whose object is the rendering of travel services, will be another entity of Grupo Pestana, duly licensed and identified in the General Reservation Terms. Pestana Management merely offers the platform on which the User hires the services, and will not therefore be liable for any problems arising from the fulfillment of such contracts.
2. GENERAL OBLIGATIONS AND RESPONSIBILITIES OF THE USER
The User must not, under any circumstances, access the Services by any other means other than the interface made available by Pestana Management, or access (or try to access) the Site and/or the Services through automated means (including the use of scripts or web crawlers).
Under no circumstances must the User use the Site for any other purposes other than the purpose of the Site, including illegal purposes, or any other ends that may be considered harmful to the market image of Pestana Management. Usurping, counterfeiting, and using usurped or counterfeited content, as well as non legitimate identification and unfair competition are criminal offenses punished by law.
Additionally, the User must not create or place on the Site any type of virus or programs that may harm or contaminate it, and must not advise others to do so.
In order to access certain Services and restricted areas of the Site, the User may be required to provide some personal data (such as identification and contact details), in the scope of the registration process for the creation of a User account at the Site (“User Account”). A valid e-mail address, to which the user has the right to legitimately access, must be provided, as well as any other information necessary for the conclusion of the registration process. The information provided must be updated, complete and accurate.
The User is responsible for maintaining the confidentiality of his/her/its password. In case the User detects illicit use of his/her/its User Account, he/she/it must immediately communicate the occurrence to Pestana Management. Notwithstanding, he/she/it may answer for the illicit use of his/her/its User Account or password before Pestana Management or a third party.
The User Account may only be used by a third party with consent from the account holder.
The User is the sole responsible for any damage deriving from or loss of profit caused by his/her/its illicit conduct while using the Site and the Services, and for the Contents he/she/it makes available on the Site.
In case Pestana Management deactivates, or in any other way prevents the User from accessing his/her/its User Account, the User understands and accepts that he/she/it may be prevented from accessing certain restricted areas of the Site, his/her/its User Account details or any contents therein.
3. RIGHTS AND OBLIGATIONS OF PESTANA MANAGEMENT
Pestana Management commits to provide technical support to the User, regarding the User Account, which will be available via e-mail.
4. INTELLECTUAL PROPERTY AND PERSONALITY RIGHTS
All information on the Site and the Services, and all data and information compiled by Pestana Management and associated to them (such as data files, written text, Software, music, audio files and other sound, photographs, videos or other images) to which the User has access as part of the Services or by using the Services, are deemed property of Pestana Management (or of an entity of Grupo Pestana or a third party, when duly identified). The User may not modify, let, lend, borrow, sell, distribute, or create a derivative work based on the referred contents (partial or total), unless with express consent from Pestana Management or a third party holder of the respective intellectual property and personality rights.
The User agrees also not to remove, hide, or change any intellectual property rights notices (including copyright and trademark notices) that may be posted or stored in the Services.
Brands and related material
The User may not, and may not allow any third parties to copy, modify, create a derivative work, reverse engineer, decompile, or, in any other way, try to extract the source code of the Software or any part of the Software, unless with express consent, or as foreseen by the applicable legislation, or if the User has been specifically authorized to do so, in writing, by Pestana Management. Unless Pestana Management has granted the User specific authorization, in writing, the User may not give (or sublicense) his/her/its rights to use the Software, neither may he/she/it grant his/her/its rights to use the Software as security nor, alternatively, transfer any part of his/her/its rights to use the Software.
THE SERVICES. ESPECIALLY, PESTANA MANAGEMENT DOES NOT WARRANT THE USER THAT (I) THE USE OF THE SERVICES MEETS HIS NEEDS OR EXPECTATIONS; (II) THE USE OF THE SERVICES IS UNINTERRUPTED OR TIMELY, SAFE, OR ERROR FREE; (III) ANY INFORMATION OBTAINED FROM THE USE OF THE SERVICES IS ACCURATE OF RELIABLE; AND (IV) DEFECTS, IF THERE ARE ANY, IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE SUPPLIED AS PART OF THE SERVICES WILL BE CORRECTED.
THE USE OF THE SITE, SERVICES, AND ANY MATERIAL DOWNLOADED, OR IN ANY OTHER WAY OBTAINED BY USING THE SERVICES, IS AT THE OWN RISK AND EXPENSE OF THE USER, WHO IS THE SOLE RESPONSIBLE FOR ANY DAMAGE AND LOSS OF PROFIT RELATED TO THE EQUIPMENT ON WHICH HE/SHE/IT USES/VIEWS THE SITE, THE SERVICES AND THE MATERIALS MADE AVAILABLE THEREIN.
TO MAKE THE ACCESS EASIER FOR THE USER, PESTANA MANAGEMENT MAY INCLUDE LINKS FOR INTERNET SITES OWNED OR OPERATED BY THIRD PARTIES. WHEN THE USER USES THOSE LINKS TO THIRD PARTY SITES, HE/SHE/IT MUST PREVIOUSLY REVIEW AND ACCEPT THE RULES OF THAT SITE. THE USER MUST ALSO ACCEPT THAT PESTANA MANAGEMENT DOES NOT CONTROL THE CONTENTS OF THOSE THIRD PARTY SITES AND CAN NOT UNDERTAKE ANY RESPONSIBILITY FOR THE MATERIAL CREATED OR POSTED THEREIN. ADDITIONALLY, A LINK TO A SITE NOT OWNED BY PESTANA MANAGEMENT DOES MEAN THAT PESTANA MANAGEMENT ENDORSES SUCH SITE OR THE PRODUCTS AND SERVICES THEREIN.
6. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED UNDER THE APPLICABLE LEGISLATION, PESTANA MANAGEMENT IS NOT LIABLE BEFORE THE USER FOR:
(I) ANY DAMAGE DERIVING FROM THE USE OF THE SITE AND THE SERVICES, INCLUDING RESERVATIONS OF TRAVELS AND/OR ACCOMMODATION, SINCE THIS SERVICE IS RENDERED BY ANOTHER ENTITY OF GRUPO PESTANA;
8. GENERAL PROVISIONS
Any notices, communications and complaints from the User must be sent, preferably, to the e-mail [email@example.com].
9. APPLICABLE LAWS AND JURISDICTION
1.1. The present general terms (“Booking Terms") govern and are an integral part of the contract for services entered into through the website www.pestana.com (“Site”) between Intervisa – Viagens e Turismo, S.A., a company with its registered office at Rua Ivone Silva, nº 6, 5º, 1050 - 124 Lisboa, registered in the Commercial Registry of Lisbon with unique matriculation number and legal entity 502669152, permit nr. 163/1962, with a share capital of 420,000 EUR (“Pestana Travels”) and the customer that subscribes the contract (“Customer”), for the purposes of providing reservation services of accommodation ("Accommodation") and the respective subsidiary travel services in hotels ("Hotels") owned by or explored by any society that is part of the hospitality group controlled by Pestana Group, SGPS, S.A. (“Pestana Group”) and also, when contracted, of transportation services (“Transportation”) or other travel services requested by the Customer to Pestana Travels or sold or offered to the Customer by this entity as a Travel or and Organized Travels (“Contract”).
1.2. For the purposes of the Contract, a “Travel” shall mean a travel that combines at least two of the following services: Accommodation, Transportation or travel services not subsidiary of the aforementioned; an “Organized Travel” shall mean a Travel that is sold or proposed for sale at an all included price, when it exceeds twenty-four hours or includes at least a one night-stay in an Accommodation.
2.1. While booking a reservation, the Customer must fill in the respective form correctly, providing, notably, the Hotel, Accommodation and (if applicable) the intended Transportation, departure dates, check-in and check-out and applicable tariffs, always subject to availability confirmation by Pestana Travels, as well as his/her personal data and payment information. The user is entirely responsible for the choices made and the information made available, that should be complete, accurate and updated.
2.2. With the confirmation of the reservation details by the Customer, a reservation code shall be automatically generated. This reservation code should be referenced in all contacts with Pestana Travels. After confirming the reservation, and subject to payment pursuant to section 9, the Customer is entitled to the services booked, under the terms and conditions set forth in the respective proof of reservation and in the Contract.
2.3. When a Customer has reserved only Accommodation, the Customer is fully responsible for the obtainment and/or contracting of means of transportation that allow him/her to enjoy the contracted services, without prejudice of the Customer being able to contract that service to Pestana Travels autonomously (if available and subject to acceptance by Pestana Travels).
2.4. Equally, the Customer assumes full responsibility for possessing and/or obtaining the documents necessary (such as identification documents, authorizations, visas and vaccination certificates) to enter the country and/or locality of the Hotel or an airport (should there be any connecting flights) during the booked trip. In the event the Customer has reserved only Accomodation, he/she shall be solely responsible for gathering the necessary information regarding these conditions. Pestana Travels does not assume any responsibility for the refusal of granting the Customer visas or permissions to enter any country. In this case, section ?10 applies.
2.5. The organization of Organized Travels is made by Pestana Travels, except if the travel program expressly establishes otherwise.
2.6. In light of the regimes and special tariffs for children, that vary, among other factors, based on age, the service renderer and travel dates, Pestana Travels advises the Customer to previously seek information before making a reservation.
2.7. There is no debt or any reimbursement to the Customer for goods and/or services that, despite being placed at his/her disposal, the Customer decides not to use.
3. BENEFITS, PROMOTIONS AND DISCOUNTS
3.1. Depending on the agreements entered into by Pestana Travel with third parties ("Partners") and which are effective as at the date of booking by the Customer, he/she can have access to discounts and special tariffs ("Benefits") in the booking of a reservation, as long as the Customer is fully entitled by the Partner to access such Benefits and correctly introduces the corresponding identification number. Pestana Travels reserves the right to contact the Partner to obtain confirmation of the applicability of Benefits to a Customer.
3.2. Apart from the provisions of clause ?3.1, Pestana Travels may post on the Site certain promotions (“Promotions”) and discounts (“Discounts”) in the reservations booked by the Customer, that may have a specific time frame.
3.3. The following conditions are applicable to Benefits, Promotions and Discounts:
i) For the benefit of determined Promotions and/or Discounts, a promotion code (“Promotional Code”), or previous payment of the reservation may be requested to the Customer;
ii) The Benefits, Promotions and Discounts are subject to confirmation of availability by Pestana Travels;
iii) Pestana Travels reserves the right to cancel the Benefits, Promotions and/or Discounts or reject a Promotional Code when the total value of the Promotional Codes already used exceeds a certain financial amount or when these are used in a fraudulent manner (namely, by someone who is not their rightful owner/beneficiary);
iv) The Benefits, Promotions and Discounts are only valid for reservations made through the Site and are not assignable to third parties;
v) In case of cancelation or lack of use of a reservation made in the scope of a Benefit, Promotion or Discount, the value of said Benefit, Promotion or Discount, will not be returned nor does Pestana Travels guarantee its reapplication on another reservation;
vi) In case of a change occurring, by the Customer’s initiative, of the characteristics and/or incumbency of a reservation made in the scope of a Benefit, Promotion or Discount, he/she can lose the benefit/discount granted by the reservation. In case of waiver, section ?10 applies;
vii) The use of fraudulent mechanisms for the obtainment of Benefits, Promotions or Discounts holds the Customer responsible and confers Pestana Travels the right to choose between (a) the application of the tariff without discount and (b) the resolution of the Contract, and such resolution, regarding the consequences it creates, is equivalent to the resolution of the Contract by the Customer in terms of clause ?10, without prejudice to the right of Pestana Travels to be indemnified by all sustained damage;
viii) Pestana Travels reserves the right to cancel and/or change at all times the Benefits, Promotions and Discounts.
Except if explicitly referred otherwise, the taxes legally owed (including, notably, Value Added Tax) will be added to the reservation price, being charged by Pestana Travels to the Customer jointly with the reservation at the legal rate in force as at the date of the booking, based on the contracted services.
5.1. The booking of, changes to or cancellation of reservations may be subject to the payment of fees charged by Pestana Travels to the Customer, calculated in accordance with the type of reservation, date of booking (or respective change or cancellation) and the applicable tariff, to be disclosed in the moment of the booking of the reservation by the Customer. Moreover, additional fees can be charged by Pestana Travels to the Customer for changes in the reservations or cancellations, in case these are demanded by the company of the Pestana Group that operates the Hotel where the Accommodation is located or by other service renderers.
5.2. The fees are owed for each reservation booked as an offset for Pestana Travels making its online booking services available to the Customer, being charged at the moment of payment of the reservation by the Customer.
5.3. The fees owed by the Customer to Pestana Travels in the scope of a reservation are not reimbursable in case he/she does not use the goods and/or services contracted, as well as in case other events not attributable to Pestana Travels occur, except if the Customer cancels the reservation in the terms (including of deadline) described in the Booking Terms.
5.4. In case there is need for payment of airport taxes, these should be paid by the Customer in the reservation booking, or locally, at the airports where such taxes are demanded, not being included in the price of the ticket.
6.1. The Customer may make changes to the reservation of Organized Travels in the following terms and conditions:
i) Ownership. The Customer may assign his/her reservation, as long as Pestana Travel is informed in writing with at least 7 days prior notice in relation to the departure date of the trip or Accommodation check-in date, provided such assignment is possible under the terms of the transportation regulations applicable to the situation. A 15 days prior notice shall apply when the travel in question is related to cruises or long-haul air travel. In any case, the assignee and the assignor are solely responsible for the payment of the price and additional fees originated by the assignment;
ii) Other changes. Any changes to the reservations that are not referred in the previous paragraph require the full agreement of Pestana Travels and may imply changes to the price and/or be subject to the payment of fees calculated in function of the type of reservation, date of change and applicable tariff.
6.2. The provisions of paragraph ?ii), clause 6.1 are applicable to the changes requested by the Customer to any reservations made through the Site that are not Organized Travels with the due adaptations.
6.3. Without prejudice of the provisions of clause ?6.1, Pestana Travels may make changes to an Organized Travel reserved by the Customer up to 20 days prior to the foreseen date of departure indicated in the proof of reservation, if that change reflects exclusively on the price and results of the increase in costs with transportation or fuel, duties, taxes or chargeable fees or currency Exchange fluctuations. The price will be altered in proportion to the increase verified in the taxes or chargeable fees or Exchange rate in force at the date of reservation, as applicable.
7.1. The specifications of the Hotel and Accommodation are those stated in the reservation. However, since the Hotel photographs were not taken in the day the Customer made the reservations, there may be non substantial differences between the photograph and reality at the date of the use of services contracted by the Customer, which does not confer the Customer the right to any Contract modification.
7.2. The prices presented are per room and may be presented per person or based on different criteria that, in any case, will be duly indicated in the Site when the reservation is being booked. In case it is possible to make a reservation for a number of people larger than the normal capacity of the Accommodation, an extra bed might have to be added that may not be as comfortable or as high quality as the other existing beds, reducing habitable area of the Accomodation. The same will occur with children's beds.
7.3. The food regimes and its specificities are communicated to the Customer through the Site when the reservation is booked.
7.4. In case nothing is referred in the reservation, the food regime does not include any meal. In the travels with food regimes that include meals, these do not include those that coincide with the duration of the flight, the transportation from and to the airport and time waiting for connection flights.
7.5. The group, category and denomination of the hotel of the Accommodation are determined by applicable legislation of the host State.
7.6. In case the Customer presents him/herself with more people than those indicated in the reservation to use the Accommodation, the Hotel may refuse their entry, a situation for which Pestana Travels cannot be held responsible.
7.7. If there is a situation of overbooking (that is, more reservations than available accommodation) in the Hotel of the Accommodation reserved by the Customer, he/she acknowledges and accepts that Pestana Travels may place the Customer in another Accommodation of the same Hotel or in another Hotel of the same category (in any case, it is assured that the quality of the Accommodation made available is not inferior to the Accommodation reserved by the Customer), without additional costs to the Customer. For that reason, the Customer has no right to any indemnity or resolution of Contract.
7.8. As a rule of thumb, the Accommodation may be used from 4 p.m. of the date of arrival and should be left cleared before 12 a.m. of the departure date (in both cases, at the local time of the Hotel). Staying in the Accommodation beyond the check-out time may lead to the payment of additional amounts, which shall be borne exclusively by the Customer.
7.9. In case the Customer does not arrive at the Hotel until 11:59 a.m. of the check-in date indicated in the proof of reservation, the Hotel can disregard the reservation and sell the Accommodation to third-parties, a situation for which Pestana Travels cannot be held accountable.
7.10. The Customer should comply with the internal regulations of the Hotel, if any, and Pestana Travels cannot be held accountable for damages incurred by the Customer in consequence of its violation.
8.1. Because most airlines guarantee the price of its air-fares for a period not greater than 12 hours, the tariffs made available in the Site are subject to confirmation by Pestana Travels after the Customer has booked a reservation. Its price may vary as a result of the time interval between the booking and the acquisition of the ticket.
8.2. All aviation tariffs presented are subject to regulations that concern not only conditions of acquisition, but also with changes after emission and cancellation, whose contents are made available by Pestana Travels. The Customer should know these regulations and be responsible for their full compliance.
8.3. The check-in and check-out times are indicated in the local time of the respective destination and since they are determined in accordance with the schedules of the airlines, they may be subject to changes.
9.1. The Customer must pay the amount indicated in the reservation form as a pre-requisite to be able to use the contracted reservation.
9.2. The payment of the reservation can be made by the Customer (i) in the Site, on the date of the booking or (ii) in the Hotel, on the check-in date of the Accommodation (in case this mode is available for the type of reservation made by the Customer).
9.3. If the Customer chooses to pay the reservation at the moment of booking, he/she should do so with a credit card of his/her own, within the list of issuing entities which Pestana Travels collaborates with and is made available in the reservation form, being the payment accepted by Pestana Travels within the limits authorized by the Customer's Card Issuing Entities.
9.4. Alternatively, in case the Customer intends to pay the reservation only in the Hotel, he/she can do in the terms permitted by the Hotel. The Customer should previously seek information about these terms from the Hotel or Pestana Travels on the accepted payment methods. Notwithstanding, your credit card information will always be requested by Pestana Travels when booking a reservation of the Site, for guarantee of reservation. Pestana Travels commits to charge the amount corresponding to the first night reserved only if (i) the Customer does not show up on the Hotel at the check-in date indicated in the proof of reservation or (ii) cancels the reservation without the previous warning set forth in the respective proof of reservation, which the Customer expressly accepts and authorizes.
10.1. When the Customer has reserved an Organized Travel, and only in this case, the Customer can at all moments give up on the reservation and terminate the Contract, as long as the Customer communicates such cancellation to Pestana Travels until the date indicated in the proof of reservation. In that case, he/she has the right to receive the amounts p
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in the comfort of your home and return or exchange it if you need to within 28 days.
All returns within the UK are free of charge, however, residents outside of the UK may be subject to postage charges.
Please ensure that all purchases are returned unworn with original packaging and labels. Returns that do not meet our quality control inspections will not be accepted and returned to sender.
How to Refund – UK
For a refund simply complete the Exchange & Returns form in full placing all paperwork inside the box attaching the prepaid DPD label to the outer package. Once done you can drop your package to your nearest DPD pickup shop, if you need help locating your nearest DPD Pickup Shop you can use the handy Locator App.
How to Refund – International
For a refund simply complete the Exchange & Returns form in full placing all paperwork inside the box, you may return your products to the address listed below.
SHOE EMBASSY ONLINE DEPARTMENT
UNIT 45, THE IO CENTRE
ARMSTRONG ROAD, WOOLWICH
Online and Store returns
For us to successfully process a refund or exchange this will need to be completed via the same purchase method. Products purchased online can only be refunded or exchanged via Shoe Embassy.com. Products purchased in store cannot be returned to Shoe Embassy.com and will need to return to a Shoe Embassy store to be processed. If you require more time to attend one of our stores to refund or exchange a product please contact us at Ask@Shoeembassy.com so we can assist your further.
Receiving your Refund
Your refund will be credited to the original payment method or as store credit depending on how you wish to proceed. Please note that refunds can take up to 10 working days to show in your account due to varying processing times between payment providers.
Shoe Embassy classifies products faulty if they are not satisfactory quality, fit for purpose or as described. Please note products which are damaged as a result of normal wear and tear whether by accident or misuse cannot be considered faulty.
All Products are quality inspected prior to dispatch. However, if you find your product is faulty upon receipt, you can return it for a refund within 28 days of being received. Products over 6 months would not be considered as this will be considered fair wear and tear.
Tips for trying on shoes
We recommend trying on our fabulous shoes on a carpeted surface to ensure the soles are not tarnished. This will help avoid quality control failures should you need to make a return.
You have the right to cancel your order within 28 days of being received, orders returned outside of this period will be returned to sender.
Please be aware we try to show colours as true to life as possible. However, not all technology portrays image colours
accurately and can vary significantly between devices.
For further advice Please contact our customer care team by emailing Ask@Shoeembassy.com or Contact us on 02072520940
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Services (as defined below) rendered by scdkey.com are subjected to these Terms of Service with exclusion of any other terms and conditions stipulated or referred to by you, the Customer. You acknowledge that you are aware of the contents of and agree to be bound by these Terms of Service. Any new features, upgrades, variations or new packages which are added to the current Service shall also be subject to these Terms of Service. scdkey.com reserves the right at its absolute and sole discretion to vary, modify, delete, update or suspend these Terms of Service (or any part thereof) without prior notice to you. As such, you understand and acknowledge that it is your duty to review these Terms of Service on a regular basis.
Should you breach any of these Terms of Service, scdkey.com shall have the exclusive sole and absolute right to terminate, discontinue or withdraw the provision of the Service to you. In the event of a breach by you, scdkey.com reserves its right to pursue any remedy or relief in so far as permitted by law, which includes but is not limited to injunction, damages and/or specific performance.
Description of the Service
The services provided by scdkey.com are made available and is accessible via this website. You understand and accept that your use (whether in the manner stipulated or otherwise) of the Service is at your own risk.
The services currently provided by scdkey.com include but shall not be limited to the following (the “Service”): CD Key sales and / or any other service made available by scdkey.com from time to time.
You must be 18 years or older to use the Service. Parental consent is needed or involvement shall be required in the event that you have not attained the age of 18.
You must provide your full legal name, current region/country, a valid email address, and any other information needed in order to complete the signup process. All information provided by you shall be true, accurate, current and complete. Sometimes we can ask additional information from the customer.
You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that occur under your password or account, whether or not you have authorized such activities or actions. scdkey.com cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
Game / Software codes are sent via email without any charge. We don't send Physical products.
1.2. Shipping Destinations:
Game / Software codes are shipped worldwide. We are only send digital items.
1.3. Shipping costs:
Game / Software codes are shipped with no extra cost.
1.4 Pre-Order Delivery
In general,Pre-Order products will be delivered before or on the official release date.
Special circumstances,due to official restrictions on delivery,delay in the overall market,a prompt refund is possible.
We deliver in order of order as soon as possible,you will receive the anticipated game the most quickly from our site so we don't recommend a refunding with the same waitting situation in other stores.
2.1. Returns and refunds:
As for game and software codes once the code has been delivered and used by the customer there is no return or refund of any kind.
If we are not able to deliver for any reason, we will give you a full refund.
If you received an incorrect product, or if the game key (code) has not been activated, a refund/replace is possible.
If the Key (code) cannot be activated for some unknown reasons, contact us within 36 hours from the time of purchase, and a refund/replacement is possible.
No refund or replacement will be given once the Key (code) has been sent to you for more than 36 hours.
No refund or replacement can be given once the Key (code) has been activated.
Refunds will not be issued based on technical failure of a game, failure to meet the minimum requirements to run the game on your computer or lack of enjoyment while playing the game.
3.1. Orders Cancellation:
scdkey.com reserves the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered.
Other General Conditions:
scdkey.com reserves the right to modify, suspend or terminate the Service for any reason, without notice at any time. scdkey.com shall not be liable to you or any third parties should scdkey.com exercise our right to modify, suspend or terminate the Service or any part thereof. scdkey.com reserves the right to refuse to provide the Service to anyone for any reason at any time.
Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory including but not limited to implied warranties of merchantability and fitness of particular purpose.
You expressly understand and agree that scdkey.com shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
In no event shall scdkey.com or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because scdkey.com have no control over such sites and resources, you acknowledge and accept that scdkey.com is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that scdkey.com does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that scdkey.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by scdkey.com.
All trademarks, service marks, trade names, logos and icons (collectively "Trademarks") displayed on our site are registered and unregistered Trademarks of scdkey.com and others. Nothing contained in our site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on our site without the written permission of scdkey.com or such third party that may own the Trademarks displayed on our site. Your use of the Trademarks displayed on our site, or any other content on our site, is strictly prohibited.
The entire content of this site which consists of inter alia text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any software (the “Site Content”) is proprietary to scdkey.com or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content are proprietary to scdkey.com and is protected under international and domestic copyright laws.
Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any scdkey.com customer, scdkey.com employee, member, or officer will result in immediate account termination.
The failure of scdkey.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and scdkey.com and govern your use of the Service, superseding any prior agreements between you and scdkey.com (including, but not limited to, any prior versions of the Terms of Service).
ADDRESS: Jinwei Commercial Building 4B,171-173 Locke Road,Wanchai Hongkong
10% Off Any Order At Simon Carter
Our registered address is: Simon Carter Ltd, Carter Court, Aurelia Rd, Croydon, CRO 3BF.
Our registered VAT number is 451100215.
The following terms and conditions will apply between you and Simon Carter Ltd, when you buy an item or items from simoncarter.net. The terms and conditions do not affect your statutory rights.
Your contract for purchases made through simoncarter.net is with Simon Carter Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.
You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
You warrant that all details you provide to simoncarter.net for the purpose of purchasing goods are true, accurate, current and complete in all respects.
You agree that e-mail can be used as a distance means of communication.
Simon Carter Ltd reserves the right to end its agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:-
- you fail to make payment to us when due
- you breach any of our terms and conditions
- when requested by us to do so, you fail to provide within a reasonable time frame, enough information to let us to check the accuracy and validity of any information supplied by you, or your identity
- we suspect you have engaged, or are about to engage, in fraudulent or illegal activity on simoncarter.net
You agree that if you break these Conditions, or any liabilities and charges are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.
When placing an order, you agree that any and all information given is accurate and complete. All orders are subject to acceptance and product availability.
All prices listed on simoncarter.net are correct at the time of entering the information, however, we reserve the right to change the price of any product at any time. All prices include sales tax.
No contract for the sale of any product will exist between you and simoncarter.net until we accept your order. When this happens we will confirm the acceptance by sending you an email.
This confirmation email will be sent to the email address given in your order form and will detail products ordered, cost (including VAT and P&P).
You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect. If your order has not been accepted, you will receive an email from us telling you the reason(s) why.
simoncarter.net will not pass on your personal, credit or debit card details to any third party.
We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. You may re-order it if you wish. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit card.
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem by phone or email within 7 working days of delivery of the goods and return the goods to us, unless we inform you that return is not necessary. This provision does not affect your statutory rights.
We have taken care to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as internet browsers, monitor colour contrasts etc, we cannot be held responsible or liable for any differences in colour between the image and the actual product.
The products sold on simoncarter.net are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the web site or from the use of any products or services purchased from simoncarter.net
We have taken every measure possible to prevent internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
We make no warranty that the web site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the servers that make it available are free of viruses or bugs or represent the full functionality, accuracy and reliability of the web site.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the web site. To the fullest extent permissible under applicable law, we disclaim any and all warranties and charges of any kind, whether express or implied, in relation to the products advertised on the web site. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the terms and conditions herein set forth.
Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees
All rights, including copyright, in the content of the simoncarter.net web pages are owned or controlled by Simon Carter Ltd. In accessing simoncarter.net web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the simoncarter.net web pages for any other purpose whatsoever without prior written permission Simon Carter Ltd.
Third Party Information
We can not be held responsible for material displayed on third party websites or any other written material. The only prices that apply for Simon Carter Ltd products are those stated in official Simon Carter material. We can not vouch for the reliability of prices stated on shopping directories or through any other third party.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
Each provision of these terms and conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
Free shipping on orders over £50
The website www.hellyhansen.com (the “Website”) is a site operated by Helly Hansen UK Ltd, company number 00791202, (the “Seller”), whose registered address is at Regent House, Clinton Avenue, NG5 1AW Nottingham. The Seller’s VAT number is GB 196425142. The Buyer is the person stated as Buyer in the Order (the “Buyer”). The Seller supplies the Products (“Products”) listed on the Website.
These conditions of sale constitute, together with the Order and the Order Confirmation, the total contractual basis for the purchase (the “Agreement”).
The prices referred to in the Website include VAT but exclude delivery cost. Information about the total amount to be paid by the Buyer, including environmental fees and all other fees and delivery costs, and the purchase specification of each element of the total price, is given in the order (“Order”) before payment is made.
ENTRING INTO THE AGREEMENT
The Seller will acknowledge receipt of the Order electronically. All Orders are subject to acceptance by the Seller. As the acknowledgement of receipt is not acceptance of the Order, the Seller will confirm such acceptance to the Buyer by sending an e-mail that confirms that the Product has been despatched (the “Order Confirmation”). The Buyer shall review the Order Confirmation for any non-compliance with the Order both in terms of numbers, type of Product, price etc. Any discrepancy between the Order and the Order Confirmation shall be reported to the Seller as soon as reasonably possible either by clicking the contact us button http://www.hellyhansen.com/customer-service, by calling the Seller on 0800 142 2210.
Seller cannot be held liable for and is not bound by writing or typing errors occurring in the communication with the Buyer.
Seller reserves the right to cancel an order or a part of an order if the Product is out of stock. If out of stock, the Seller can choose to offer the Buyer information about alternative Products. The Seller reserves the right to cancel Orders made by Buyers acting in the course of trade.
In order to be able to shop at www.hellyhansen.com, the Buyer must be over 18.
The Seller accepts payment with MasterCard, Visa and Paypal. The Seller will not charge the Buyer’s debit or credit card until the Product has been despatched. The Seller may decline the Buyer’s Order if the payment through the Buyer’s debit or credit card is declined.
Delivery will be made to the address stated in the Order Confirmation. The Buyer chooses the method of delivery from the choices offered upon of ordering.
The time of delivery will depend on the Buyer’s chosen method of delivery and will appear at the Order Confirmation. If more than one Product is ordered, the Seller reserves the right to send the Products in separate shipments.
THE RISK FOR THE PRODUCT
The Buyer holds the responsibility for the Product from the time the item is delivered to the Buyer according to the Agreement. If the time of delivery has arrived and the Buyer fails to personally take delivery of the Product at the appointed delivery time, the Buyer will be responsible for any loss or damage which is due to the Product itself.
RIGHT OF CANCELLATION
The Buyer may cancel the purchase of the Product within seven (7) working days from the date of receipt of the Product pursuant to the EC (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations 2001. The right of cancellation may be exercised even if the Product is free from defects and prior to the Product being delivered.
WE OFFER A 90-DAY FREE RETURN POLICY
If you are not satisfied with your product for any reason, you can return it to us or exchange for a different size within 90 days of receiving it. We will issue you a full refund for the price you paid for returned item(s).
HOW TO RETURN A PRODUCT:
To return a product, please call us at +44 (0)800 142 2210 between 9:30 and 18:00, Monday to Friday.
-We will provide your return number and shipment label.
-You can then send the product back free of charge with the shipment label provided by us on the outside of the box.
-Please hold on to your proof of postage.
HOW TO REQUEST AN EXCHANGE:
To exchange a product for a different size, please call us at +44 (0)800 142 22103 between 9:30 and 18:00, Monday to Friday.
-We will order your new item and provide your return number and shipment label for the original.
-You can then send the product back free of charge with the shipment label provided by us on the outside of the box.
-Please hold on to your proof of postage.
ITEMS MAY BE RETURNED/EXCHANGED IF:
-The products are unwashed and unused (you can of course try the item on for fit)
-The product is in its original undamaged packing (a carefully opened package is fine)
-All tags are attached
-The product is complete (e.g. both items of a pair must be returned)
-You have kept your proof of postage in case the return is lost in transit
IMPORTANT: If you send us your returns without contacting customer service and acquiring the return number we may not be able to process your return, and cannot guarantee a refund.
INSPECTION OF THE PRODUCT
When the Buyer receives the Product, he or she is recommended to examine whether or not the Product is in accordance with the order and whether the Product has been damaged during transport or whether the Product suffers from defects. If the Product is not in accordance with the order or suffers from defects, the Buyer must give notice of default to the Seller.
CLAIMS IN THE EVENT OF DEFECTS AND PERIOD ALLOWED FOR CLAIMS IN THE EVENT OF DELAYS
If the Product has a defect, the Buyer must, within reasonable time after the Buyer became aware of the defect, make a default notice to the Seller and of his intention to make a claim. This must be done no later than two months from when the defect was discovered by the Buyer. Any notices of default and notices of claims must be made in writing, either by clicking the contact us button http://www.hellyhansen.com/customer-service or by calling the seller on 0800 142 2210.
If the Product suffers from defects or the Seller does not deliver the Product, and the defects and/or the failure to deliver is not caused by the Buyer or circumstances for which the Buyer is liable, the Buyer may exercise the rights under applicable Irish consumer law.
If the Buyer does not fulfil its obligations under the Agreement, and the non-fulfilment is not due to the Seller or circumstances for which the Seller is liable, the Seller may, depending on the circumstances, exercise the rights under applicable Irish consumer law.
If the Buyer does not submit payment according to the Agreement, the Seller can choose to confirm the Agreement and demand that the Buyer pays the purchase amount (fulfilment). In the event of material breach of the payment obligation or other material breaches of the Agreement, the Seller may terminate the Agreement. The Seller can also choose to cancel the Agreement if the Buyer does not submit payment within a reasonable extended period of time determined by the Seller.
PERSONAL INFORMATION – PRIVACY
The Seller will process the Buyer’s personal information to comply with its obligations under the Agreement. The personal information of Buyers under the age of 15 will not be collected without consent from the Buyer’s parents or guardians.
Where the Buyer has provided his or hers consent, the Seller may use the Buyer’s personal information for other purposes, for example sending advertising material or information about Products. Such voluntary and informed consent may be given by the Buyer upon entering into the Agreement.
The Buyer can contact the Seller, either by phone 0800 142 2210 or by clicking the contact us button http://www.hellyhansen.com/customer-service if the Buyer has any questions about the Seller’s use of personal information, or if the Buyer wants to seize the use of or change Buyer’s personal information.
DISPUTE RESOLUTION AND JURISDICTION
The parties shall try to settle any disputes amicably. If an amicable settlement cannot be reached, the matter shall be settled before the courts.
This Agreement shall be governed by the laws of Ireland and subject to the [exclusive / non-exclusive] jurisdiction of the Irish Courts.
HELLY HANSEN UNSOLICITED IDEAS POLICY
You are very important to us and we want to know how we can better serve you and what you think of our products. We periodically run campaigns that ask for your participation and submission of ideas. Please check our website for any new campaigns. http://www.hellyhansen.com/.
We cannot, however, accept any unsolicited ideas from you regarding the company’s product and business. What is a new idea to you could be one that we are already familiar with, is in the planning /development stage, or in the public domain. Therefore, to ensure protection and fairness to both of us, we cannot accept your ideas, concepts or artwork unless we have asked for them. Any concept or artwork received will not be subject to confidentiality rules, nor can we be held responsible for it in any way.
Thank you for your understanding.
Save up to 60% across your must-have haircare products and save while you shop
visit one of our salons;
visit our websites (regardless of where you visit it from);
sign up to our rewards card;
register for online bookings;
make an appointment by telephone;
use the Toni & Guy mobile App; or
sign up to the Toni & Guy newsletter
Access to this website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Beat The Energy Price Rises Save up to £458* a year
1.1 www.energyhelpline.com, www.firsthelpline.com, www.greenhelpline.com, www.moneyhelpline.com, and www.switchandgive.com ("the Web Site") are web sites operated and owned by Fundraising Innovations Ltd ("we","us") aimed at private consumers or non-commercial price comparison between various energy suppliers and providers of financial and other services. Fundraising Innovations Ltd, is a Company registered in England and Wales with a company
Registration No 04426857 and having its registered office at The Cart Wagon Lodge, Friday Street Farm, Friday Street, East Sutton, Kent ME17 3DD.
1.2 The Web Site enables you to compare prices, customer service ratings and other information relating to the Product Providers and products and services offered by them. Use of this service is free. You may also choose to switch your Product Provider using the site. The switch will be completed either by completing an online application form on the website or by linking into another website which can facilitate the switch. If you prefer you can call our team who may be able to complete the switch over the telephone.
1.3 These terms and conditions apply to all and any use of the Web Site. If you do not accept these terms and conditions please do not use the website and leave now. The Product Providers have their own terms and conditions that you will be subject to when using the Product Providers' product or services.
1.4 Since we are principally aiming the Web Site at the UK consumers, we cannot guarantee that the Web Site accords with the local laws of any other countries. You are therefore responsible for compliance with the laws of your own country if you are outside the UK.
2. Intellectual Property Rights
2.1 The design, layout, text, images, tables, compilations, concepts and other works on the Web Site and all underlying software and source code are our property and all copyright, design right, database right, personality right, moral rights, patents, know-how, inventions, trade names, trade marks, trade secrets, logos and devices (whether registered or unregistered) belong to and vest in us or our licensors.
2.2 We do not give you any right or interest in any intellectual property rights featured on the Web Site and none of the material featured on the Web Site may be reproduced or redistributed without our prior written consent for any purpose than your own private, non-commercial use.
2.3 Copyright in all software and source code relating to the design, development or maintenance of the Web Site is owned by or licensed to us, unless otherwise specified, and may not be used, replicated, copied, modified, distributed, adapted, printed or downloaded without our express permission.
2.4 All rights in the domain names www.firsthelpline.com, www.energyhelpline.com, www.greenhelpline.com, www.moneyhelpline.com, and www.switchandgive.com and FirstHelpline, EnergyHelpline, GreenHelpline, MoneyHelpline and SwitchandGive marks are owned by us. Other trading names, company names and trade marks featured on the Web Site are trade marks belonging to the Product Providers or other third parties.
2.5 We do not make any warranty or representation in respect of any other trade marks than those owned by us and any other trade marks featured on the Web Site are featured at their owners' risk.
3.1 We grant you a personal, non-exclusive, revocable, non-transferable license to use the software that you may download on the website in order to access and collect information relating to the Product Providers' products and Services as permitted by use of the price comparison service and switching service provided by the website
3.2 When using the software you are accessing and collecting information from the Suppliers on your own behalf and not as an agent of Fundraising Innovations Ltd.
3.3 This licence is granted for private, non-commercial and personal use only and can be terminated at any time at the sole discretion of Fundraising Innovations Ltd.
4.1 Please note that majority of products and services that you may purchase via the Web Site are provided by our Product Providers. We do not monitor, verify or endorse information featured on the Web Site relating to the suppliers product and services. In particular, we do not confirm any of the prices quoted on the Web Site and it is your responsibility to ensure that the prices and other information relating to products and services are correct. We make no guarantee and accept no liability as to the correctness of any information, products or services. Use of any information or purchase of products or services and switching Suppliers will be entirely at your own risk and may be subject to the Product Providers own terms and conditions.
4.2 Nothing on the Web Site shall be deemed to constitute financial advice to induce you to purchase products or services from the Suppliers. The Web Site is an information guide only. If any information on the Web Site is unclear or you are unsure about the most appropriate product or service for you we recommend that you to seek professional advice before purchasing any of the products or services featured.
4.3 We will not be liable for any indirect or consequential loss to you. We do not accept any liability in the event of withdrawal of any product or rejection of your application by the Product Provider for any reason whatsoever. We cannot be responsible for the services offered by Product Providers or for any aspect of the relationship between you and the Product Provider.
4.4 We do not guarantee access to the website at all times and do not guarantee that information will be transmitted accurately or in real time. We will not be liable for any loss or damage that occurs at any stage of the switch process or an attempted switch, including failure to transmit, process or deliver any services or products.
4.5 We will have no liability in respect of any other web site or page on the internet accessible from the Web Site.
4.6 Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by negligence or fraud on our part.
4.7 Except as provided above we give no other warranties, conditions or terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law, subject to your statutory and common law consumer rights which remain in full force and effect.
6.1 Payments for Suppliers' products and services will be made direct to the Product Providers under their terms and conditions.
6.2 When you switch your Product Provider via the Web Site we will receive a brokerage fee from the relevant Provider.
6.3 We assume no responsibility for organising or making payments to the Product Providers. We merely provide a facility enabling you to switch your supplier online.
6.4 Promotional offers from Product Providers will be fulfilled at the terms available at the time of processing the application. This may not be the date on which application details were entered onto the website.
6.5 For information on cashback payments please refer to the "Cashback" section below.
7.1 If you have any complaints or comments about us or the service provided via the Web Site you can contact us at any time by either emailing firstname.lastname@example.org or writing to our Customer Services at The Cart Wagon Lodge, Friday Street Farm, Friday Street, East Sutton ME17 3DD.
7.2 We will acknowledge receipt of your complaint within five working days and keep you informed throughout the process and initially inform you how long it is likely to take to resolve the matter.
7.3 If you switched suppliers through our online service and want to raise a formal dispute, you can do so through the European Commission at http://ec.europa.eu/odr. They will then forward the details of your complaint to your supplier’s nominated dispute resolution service to investigate.
8.1 The Web Site and these terms and conditions are subject to the laws of England and any disputes must be brought in English Courts.
8.2 You can contact us at The Cart Wagon Lodge, Friday Street Farm, Friday Street, East Sutton ME17 3DD. You may also contact us by email at email@example.com, or by telephoning us during office hours on 0800 634 3868.
9.1 Cashback is available for customers completing a dual switch, or single switches via our service on a cashback website (which shows "cashback terms and conditions" at the bottom of the screen), or with an advisor through our call centre, mentioning cashback. Cashback is not available in conjunction with other special promotions, tariffs, or Collective deals.
9.2 The cashback amounts will be paid at £17 per successful fuel switched via our website on a cashback link, or £10 per successful fuel switched via our call centre.
9.3 For the avoidance of doubt, a switch is deemed successful when Fundraising Innovations have received confirmation from the new supplier that the switch is live and suppliers have paid commission for these switches.
9.4 Timescales for cashback payments vary by supplier. Cashback payments will be made to customers when Fundraising Innovations have received confirmation from suppliers that the relevant switches were successful. Cashback payments are made to customers up to 90-120 days after the switch goes live.
9.5 Where possible cashback will be paid into the bank account provided on the switch application and will be made via BACS transfer in the name of Fundraising Innovations Limited. Cashback will only be paid to the person named on the switch application and not a third party. Payment by BACS is the quickest and safest way of transferring monies and we encourage customers to input their bank account number and sort code using the secure website functionality provided.
9.6 From time to time, some suppliers may offer additional incentives (in the form of cashback or gifts). These will be highlighted on the website and will vary by supplier and product; if you complete an application to a product with an associated special offer, you will receive a separate confirmation email containing relevant Terms and Conditions at the time.
9.7 Fundraising Innovations is committed to paying all cashback as advertised on our website; in the event of a payment dispute Fundraising Innovations reserves the right to make the final decision on eligibility.
9.8 Fundraising Innovations treats fraud as a serious offence and our standard policy is to notify the appropriate authorities in the event that fraud is suspected.
10. Huge Switch
10.1 This promotional offer runs from time to time through the Huge Switch website at www.hugeswitch.com, or through the URLs www.energyhelpline.com/cashback-hugeswitch or www.energyhelpline.com/cashbackmse-hugeswitch. The timescales for the offer are publicised in promotional material and the website will clearly state the cashback amounts applicable to the offer at the time. Outside of Huge Switch offer periods, standard cashback amounts apply of £17 per fuel for online applications; conditions apply (see above section titled Cashback).
10.2 Huge Switch is only available online; we apologise that it is not currently available through our call centres.
10.3 It is not available to customers who have made a household energy switch application through any switching services operated by Fundraising Innovations Limited within 3 months of their Huge Switch switching date. For the purposes of this offer Fundraising Innovations operated services include energyhelpline and switchandgive.
10.4 For the avoidance of doubt if a customer has cancelled a switch application within the last 3 months which was processed through a switching service operated by Fundraising Innovations Limited they will not be eligible to participate in Huge Switch.
10.5 Fundraising Innovations is committed to paying all cashback as advertised on our website; in the event of a payment dispute Fundraising Innovations reserves the right to make the final decision on eligibility.
10.6 Huge Switch cashback will only be paid for successful switches. For the avoidance of doubt, a switch is deemed successful when Fundraising Innovations have received confirmation from the new supplier that the switch is live and suppliers have paid commission for these switches.
10.7 Timescales for cashback payments vary by supplier. Cashback payments will be made to customers when Fundraising Innovations have received confirmation from suppliers that the relevant switches were successful. Cashback payments are made to customers up to 90-120 days after the switch goes live.
10.8 Where possible cashback will be paid into the bank account provided on the switch application and will be made via BACS transfer in the name of Fundraising Innovations Limited. Cashback will only be paid to the person named on the switch application and not a third party. Payment by BACS is the quickest and safest way of transferring monies and we encourage customers to input their bank account number and sort code using the secure website functionality provided.
10.9 Fundraising Innovations treats fraud as a serious offence and our standard policy is to notify the appropriate authorities in the event that fraud is suspected.
11. Collective Switching
11.1 In order to switch to a Collective winning deal (i.e. be eligible):
(i) Registration must occur before the switching window opens;
(ii) Registration to a relevant closed group email marketing list must have occurred before the switching window opens.
11.2 We may need to validate your registration and may request further information from you (such as the email address, or telephone number that you used to register) to assist us. Your application will be processed after this is completed. If we are unable to confirm eligibility, we will cancel the application and may contact you to offer a new comparison. If you didn’t register in time, you can still view a market comparison.
Enjoy £25 off sitewide at Maxpeedingrods.co.uk when your order is over £400.
By accessing this website, you agree that these terms and conditions form a entire agreement between you and Maxpeedingrods. If you do not wish to be bound by these terms and conditions, do not use this website. Maxpeedingrods reserves the right to change these terms and conditions at any time, accordingly, you should review these terms and conditions each time you view this website. Your continued use of this website signifies that you agree to be bound by these terms and conditions as they may be amended.
Professionnal services disclaimer
In effort to provide our valued clients with the most up to date and accurate information, Maxpeedingrods is continuously implementing real-time updates to our web site. Due to the immediate nature of these updates the correction of any errors and/or omissions can happen at any time without prior notice. This information may include but is not limited to pricing, availability, suggested use, fitment, compatibility, and warranties.
Maxpeedingrods is not responsible for any additional charges, labor, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from Maxpeedingrods. While we work to avoid any errors or omissions that may appear on the Maxpeedingrods website, we do reserve the right to cancel any undelivered orders based on inaccurate information.
The content of this Website, such as text, graphics, images, information is for informational purposes only. Any information furnished on this Website is not intended nor implied to be automotive advice and is not intended to replace personal consultation with a qualified automotive service technician, mechanic or similar automotive professional.
Returns & exchanges
If you are not satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 15 days of delivery. All returns and exchanges must be made via our Return Procedure. More details please read our return policy.
Design Italian Shoes – Make your shoes unique: add your name, a special date or a monogram and use thisView all offers, deals and voucher codes
Make your shoes unique: add your name, a special date or a monogram and use this code to get your personal inscription for free!
These terms and conditions of sale (hereinafter "Terms and Conditions") apply to all sales of "DIS" products (hereinafter "Products" or "Product") concluded remotely through the website www.designitalianshoes.com (hereinafter the "Website").
The use of the remote sales service described in these Terms and Conditions is reserved exclusively for consumers (hereinafter "Customers" or "Customer"), understood as natural persons acting for purposes outside of their commercial, craft, business or professional activities, over the age of 18 (or if minors, with the authorisation of their legal guardians).
The languages available for conclusion of the contract through the Website are Italian and English.
The Customer is called on to carefully read the Terms and Conditions that have been made available on the Website, in order to enable the Customer's knowledge, conservation and reproduction thereof pursuant to Article 12, paragraph 3, of Legislative Decree no. 70 of 9 April 2003, ("Implementation of Directive 2000/31/EC on certain legal aspects of information society services in the internal market, in particular, electronic commerce" - hereinafter "Ecommerce Decree"). The Customer, on completion of the purchase, expressly accepts all conditions included in this contract.
Contracts concluded with DIS (as defined below) through the Website are governed by Italian law and in particular by Legislative Decree no. 206 of 6 September 2005, (hereinafter the "Consumer Code"), the Ecommerce Decree, European industry regulations and relevant international treaties, to which Italy is party.
2. Identity of the seller
The seller is Future Fashion s.r.l., with registered offices in Via Nazario Sauro 62, Recanati, Italy, VAT number 01931350431 (hereinafter "DIS").
3. Information on the products and their availability
Information relating to the Products, with their product codes, are available on the Website. This information is provided in accordance with Articles 52 and 53 of the Consumer Code.
The images of the products offered on the Website may differ from their appearance in reality. The Customer can get any further information from the nearest authorised DIS store. Not all products described on the Website are or will be available at all DIS stores.
The prices of products on the Website are expressed in Euros and are inclusive of all applicable taxes and charges. Product prices are subject to additional delivery charges, shown separately on the order form.
DIS constantly checks to ensure that all pricing information on the Website is accurate; this however cannot guarantee the absence of errors. In the event of an error in the price of a product, DIS will give the Customer the option to reconfirm the order at the correct Product price or cancel it.
The information shown on the Website does not constitute an offer by DIS.
5. Purchase methods
The essential features and prices of the products are given in the offer for each product on the Website. All shoe prices are given in Euros. Prices may vary depending on the model and the type of leather chosen.
If the Customer needs to correct any error in the data entered, the changes must be made following the proper procedure indicated in the Website before submitting the purchase order. In particular, the Customer has the right to change the desired number of Products for purchase, adding or deleting one or more Products from the shopping cart.
By sending the purchase order to DIS, the Customer acknowledges and declares that he/she has read all the information provided in the purchase procedure and fully accepts the Terms and Conditions.
6. Payment methods
The Customer may pay for the Products and the delivery charge by credit card, PayPal or bank transfer.
DIS accepts payments with the following credit cards:
The transaction will be charged to the credit card of the customer only when:
(i) the credit card data has been verified;
(ii) the debit authorisation has been received from the issuer of the credit card used by the Customer and
(iii) product availability is confirmed by DIS and therefore after the order is ready to be processed.
No debit will be made at the time of sending of the purchase order, notwithstanding the charge that may be required to ascertain the validity of the credit card.
DIS also accepts bank transfer payments, with no expenses or costs charged to the beneficiary, to the following IBAN code: IT 73 D 05387 02600 000002518460. Any bank charges made to the Customer by his/her own bank, shall be borne by the Customer.
If the payment of the amounts owed by the Customer is unsuccessful, for whatever reason, the purchase process and the purchase order will be automatically cancelled.
7. Conclusion of the contract
The contract between the DIS and the Customer shall be considered concluded when the customer receives confirmation from DIS that the purchase order - sent in accordance with the purchase procedure indicated on the Website - has been successful, subject to verification of Product availability and the charging of the customer's credit card or, in the case of payment by bank transfer, when the Customer receives confirmation of receipt of payment. The purchase order submitted by the customer shall be binding for DIS only if the entire purchase procedure has been completed regularly and correctly, with no errors reported by the Website.
DIS reserves the right to only partially process the order in event of unavailability of one or more of the products ordered by the customer. In this case only the amount for the processed part of the order will be charged.
DIS is not liable for malfunctions attributable to the data transmission provider.
In accordance with the provisions of Article 53 of the Consumer Code, upon confirmation of the order or execution of the contract, DIS will send the Customer, via e-mail: a summary of the Terms and Conditions; the information relating to essential details of the products purchased; the details of the price and payment method; information on delivery charges; information on the conditions and procedures for exercising the right of withdrawal, including information on the exclusion of the right of withdrawal in the case of customised Products; the geographical address of DIS for submission of complaints; and information on support services and existing commercial guarantees. The Customer shall immediately check the content of the notification and promptly report any errors or omissions to DIS.
The order form will be stored in the Future Fashion s.rl. database for the time necessary for the execution of the same and, in any case, within the terms of the law. If registered, the user can access the order form and / or the data related to the same through his personal account.
8. Invalidity of the purchase order
As an exception to the provisions of paragraph 7 above, no purchase order must be considered accepted by DIS and no contract between DIS and the Customer must be considered concluded if DIS has reasonable grounds to believe that the Customer:
(i) intends to purchase the Products for purposes related to their own or other people's business or professional activities, in accordance with the provisions of paragraph 1.2 of these Terms and Conditions; or
(ii) does not operate on the basis of a real and genuine interest in the purchase of the Products ordered, or
(iii) improperly exercises the right of withdrawal acknowledged in paragraph 11 below.
In such cases, the purchase order submitted by the Customer shall be without any force and effect whatsoever. DIS will send to the Customer, via e-mail, a notice stating the non-acceptance of the purchase order by the DIS and the non-conclusion of contract, and will undertake also to cancel all charges and/or expenses borne by the Customer.
9. Shipping and delivery
For security reasons the Products purchased on the Website will be sent to the address to which the credit card is registered, unless specified otherwise by the Customer, and the signature of the customer or an authorised adult older than 18 will be required at the time of delivery. Deliveries will not be made to PO boxes.
In the case of payment by bank transfer, shipments will be made upon receipt of confirmation of the transfer by the DIS.
For each order completed on the Website, DIS shall issue an invoice for the Products shipped, to be sent via e-mail to the Customer pursuant to Presidential Decree 445/2000 and Legislative Decree 52/2004. The invoice will refer to the data provided by the Customer at the time of the order. No alteration can be made to invoice after its issuance.
Delivery costs are borne by the Customer and are clearly indicated on the order form.
All purchases will be shipped via DHL Courier (“Courier”) after 10 business days from the order confirmation date. Please note that we only ship from Monday to Friday, excluding Saturdays, Sundays and Italian local and national holidays. If we are unable to ship your goods within this timeframe we will inform you whenever possible. Delivery times may be up to a maximum of 5 additional working days. DIS is not responsible for shipping delays. Orders with personal inscriptions will take an extra week to be executed.
In any case, except in cases of force majeure or unforeseeable circumstances, pursuant to Article 54 of the Consumer Code, Products will be delivered within a maximum period of thirty (30) days from the day following the conclusion of the contract in accordance with paragraph 7.1 above, provided that DIS does not give notification - within the same period or by the last date agreed for delivery, including by e-mail - of inability to deliver the Products ordered due to sudden and temporary unavailability of the Products. In the event of such notification, DIS will refund any amounts already paid by the Customer.
If, in the event of notification by DIS of a delay in the delivery date, the Client wishes to cancel the order, any amount paid by the Customer shall be refunded at the earliest opportunity and in any case no later than 30 (thirty) days from the date of receipt by the DIS of notification of order cancellation, with the exception of customised products, in accordance with the provisions in paragraph 12.
Delivery of the Products requires the presence of the customer or his/her appointed representative at the address indicated in the order. At the time of delivery of the Products by the Courier, the Customer shall check:
(i) that the number of parcels is same as that reported in the delivery note (DDT);
(ii) that the packaging is intact and not damaged, wet or otherwise altered, including the sealing materials. Any damage to the packaging and/or the Product or an incongruent number of parcels or wrong information must be immediately notified in writing on the Courier's proof of delivery. Once the Customer has signed the Courier's delivery note without objection, the Customer may not thereafter file any claims regarding the external condition of the delivered package.
The risk of loss or damage to the goods, for reasons not attributable to the seller, is transferred to the consumer only when the latter, or a third party designated by him and different from the carrier, enters into physical possession of the goods.
10. Confirmation shipping and delivery
DIS will send to the customer a confirmation e-mail once the Products have been shipped, as well as subsequent notification confirming delivery.
11. Right of withdrawal
DIS wishes to guarantee complete customer satisfaction. In accordance with the provisions of Article 59 of the Consumer Code, the right of withdrawal for online purchases is excluded in the case of personalized orders, for example through the choice of leather on the product, or of name and initial engravings.
DIS guarantees the right of withdrawal for all other items, not customized, sold on the website www.designitalianshoes.com. According to the art. 52 cod. cons., the right of withdrawal can be exercised within 14 days of receipt of the goods.
To exercise the right of withdrawal, the customer must send an e-mail to the address firstname.lastname@example.org containing:
(i) the intention to exercise the right of withdrawal or return (for this purpose the customer can use the form type downloadable here);
(ii) an indication of the products for which the customer wishes to exercise the right of withdrawal;
(iii) the progressive order number communicated by DIS upon confirmation of the purchase;
(iv) IBAN code in the event that the payment was made by bank transfer.
Within the following 14-day deadline, the customer must return the goods to DIS at the address: DIS ? Navitas Coworking - Via Enzo Ferrari 9 - 62012 Civitanova Marche (MC).
DIS will reimburse the customer for the entire amount paid, including shipping costs, within the 14 days following the return of the goods to its warehouses.
The product must be returned, if possible, in an intact preservation state, with the original labels and with careful packaging in order to safeguard the original packaging. In the event that this does not occur, DIS reserves the right to have the property appraised and to deduct from the repayment the decrease in value of the asset, pursuant to art. 57 Consumer Code.
It is recommended to ship the Products to be replaced using a courier, ensuring the entire amount of the goods, and taking care to receive a shipment number to allow tracking of the shipment. DIS will not be responsible for reimbursement or compensation for Products shipped by the Customer but which have never been received by DIS due to loss, theft or damage that are not attributable to DIS.
If the Customer wishes to modify or cancel the order already sent, he must send promptly, and in any case before receipt of the order confirmation e-mail, an email to the address email@example.com. The cancellation of the order by the customer is not permitted once DIS has notified the Customer of the order acceptance confirmation.
If a Product sold by DIS shows a manufacturing defect due to an alleged non-conformity relating to Products sold by DIS, the customer must send an e-mail to firstname.lastname@example.org.
The sale of Products is covered by legal safeguards provided for in Articles 129, 130 and 132 of the Consumer Code. The customer has the right to the restoration, without charge, of the good's pristine condition either by repair or replacement, or, if such options fail, to an appropriate reduction in price or the cancellation of the contract. The Customer loses such rights if they do not report the non-conformity to DIS within 365 days of the date of order confirmation.
14. Errors or inaccuracies
DIS undertakes to provide constantly updated information in the sections of the Website relating to the description and/or sale of the Products. However the complete absence of errors cannot be guaranteed. The pages of the Website in question may contain typing errors, inaccuracies or omissions - for example relating to the price or availability of the product, or regarding the details of the Products themselves. DIS reserves the right to correct any errors, inaccuracies or omissions even after a purchase order has been sent and also reserves the right to change or update information at any time without prior notice.
15. Guarantee of authenticity and intellectual property rights
DIS guarantees the authenticity of all the Products purchased on the Website. "DIS" branded Products are made with the finest materials, assembled by craftsmen, and are all rigorously and wholly MADE IN ITALY.
The "DIS" brand, as well as the set of figurative and non-figurative trademarks and service marks on the Products, related accessories and/or packaging, shape trademarks, whether registered or not, as well as all illustrations, images and logos protected by copyright, and more generally, all the intellectual property rights relating to the Products are and remain the exclusive property of the company Future Fashion s.r.l..
16. Applicable law and competent court
These Terms and Conditions are governed by Italian law and shall be interpreted in accordance with Italian, Community and international laws.
Disputes arising from the interpretation, validity and/or execution of these Terms and Conditions shall be subject to the exclusive jurisdiction of the court of Macerata.
17. Online dispute resolution for consumers
The consumer resident in Europe must be aware that the European Commission has established an online platform for alternative dispute resolutions that provides for an out-of-court method to solve any dispute related to and stemming from online sale and service contracts. As a consequence, if you are a European consumer, you can use such platform for resolving any dispute stemming from the online contract entered into with the Owner. The platform is available at the following link (http://ec.europa.eu/consumers/odr/). The Owner is available for any questions via the email address posted under the Owner's information in this document.
For assistance on how to purchase online or for more information on DIS products, the Customer can contact DIS Customer Support from Monday to Friday (8.30 - 13.00 - 14.00 - 17.30), via email: email@example.com (we usually reply within 24 hours) or by phone at +39.327.9438745.
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