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Mothercare – save up to £90 on selected Cosatto car seats
10

save up to £90 on selected Cosatto car seats

Terms & Conditions
Terms and conditions apply. Please visit site for full details
0
Funkypigeon – 10% off cards
9

Funkypigeon – 10% off cards

View all offers, deals and voucher codes

10% off cards

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Terms and conditions apply. Please see Funkypigeon.com site for full details
0
Jane Prams – Save up to 25% on String of Activity Toys  £15.00
9

Save up to 25% on String of Activity Toys £15.00

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Terms and conditions apply. Please visit Jane Prams site for full details
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Pestana UK – Summer Offer, Up to 30% off + Breakfast included – Pousadas de Portugal, Portugal
9

Enjoy your stay at the Pousadas de Portugal as soon as possible, without any time limits and get up to 30% off.Offer includes:- Breakfast included (only in ...

Terms & Conditions
Terms and conditions apply. Please see Pestana UK site for full details. Terms and Conditions
Hotel Group
1. INTRODUCTION
While using or visiting the website hosted in www.pestana.com (“Site”) or the information, data files, written text, charts, links, audio files and other sound, photographs, videos and other images (together referred to as “Contents”), resources and services, including newsletter (together, and including Contents, referred to as “Services”) made available through the website, you are, either as a user or visitor (“User”), agreeing with and accepting (i) these terms of use (“Terms of Use”) and (ii) the privacy and data protection policy available at [ ] (“Privacy Policy”). The Site is property of PESTANA MANAGEMENT - SERVIÇOS DE GESTÃO S.A., a company with its registered office at in Rua Jau, n.º 54, 1300 - 314, Lisboa, registered in the Commercial Registry of Lisboa, under registration and taxpayer number 511230397, with a share capital of EUR 50,000 (“Pestana Management”), an entity which incorporates the hospitality under the control of Grupo Pestana, SGPS, S.A. (“Grupo Pestana”).
Through the Site, Pestana Management provides the User with access to the Services. The Services, including updates, developments, new tools and/or new Web properties, are subject to the Terms of Use.
It is possible to make reservations for travels and/or accommodation through the Site, although the contracting party in contracts entered into through the Site, whose object is the rendering of travel services, will be another entity of Grupo Pestana, duly licensed and identified in the General Reservation Terms. Pestana Management merely offers the platform on which the User hires the services, and will not therefore be liable for any problems arising from the fulfillment of such contracts.
2. GENERAL OBLIGATIONS AND RESPONSIBILITIES OF THE USER
Pestana Management reserves the right to change these Terms of Use at any time, merely by posting the respective modifications online on the Site, and the User is the sole responsible for verifying and complying with the terms in every access to the Site. By continuing to use of the Site after the changes are posted you are stating to have accepted the updated version of the Terms of Use. In case you do not agree with the modifications made or, in general, with the Terms of Use, you must immediately cease to use the Site and the Services.
By accessing, using and downloading material from the Site, you agree, in your own name and/or on behalf of the entity you represent, to strictly comply with the provisions of the Terms of Use, further warranting you have the power to act on behalf of the third party you represent, if applicable.
The User must not, under any circumstances, access the Services by any other means other than the interface made available by Pestana Management, or access (or try to access) the Site and/or the Services through automated means (including the use of scripts or web crawlers).
Under no circumstances must the User use the Site for any other purposes other than the purpose of the Site, including illegal purposes, or any other ends that may be considered harmful to the market image of Pestana Management. Usurping, counterfeiting, and using usurped or counterfeited content, as well as non legitimate identification and unfair competition are criminal offenses punished by law.
Additionally, the User must not create or place on the Site any type of virus or programs that may harm or contaminate it, and must not advise others to do so.
User Account
In order to access certain Services and restricted areas of the Site, the User may be required to provide some personal data (such as identification and contact details), in the scope of the registration process for the creation of a User account at the Site (“User Account”). A valid e-mail address, to which the user has the right to legitimately access, must be provided, as well as any other information necessary for the conclusion of the registration process. The information provided must be updated, complete and accurate.
The User is responsible for maintaining the confidentiality of his/her/its password. In case the User detects illicit use of his/her/its User Account, he/she/it must immediately communicate the occurrence to Pestana Management. Notwithstanding, he/she/it may answer for the illicit use of his/her/its User Account or password before Pestana Management or a third party.
The User Account may only be used by a third party with consent from the account holder.
The User is the sole responsible for any damage deriving from or loss of profit caused by his/her/its illicit conduct while using the Site and the Services, and for the Contents he/she/it makes available on the Site.
In case Pestana Management deactivates, or in any other way prevents the User from accessing his/her/its User Account, the User understands and accepts that he/she/it may be prevented from accessing certain restricted areas of the Site, his/her/its User Account details or any contents therein.
3. RIGHTS AND OBLIGATIONS OF PESTANA MANAGEMENT
Pestana Management reserves the right to (i) modify, add or remove portions of the Terms of Use, at any time; (ii) modify or terminate the Services under any grounds and without previous notice, at any time; (iii) remove User Accounts whose contents are illicit, offensive, threatening, defamatory, pornographic, obscene or condemnable, or that violate third party intellectual property rights or these Terms of Use; (v) modify, replace, refuse access to the Site and the Services, suspend or discontinue them, in total or in part. These changes will be effective from the date of their posting on the Site or the date on which such notifications are sent.
Pestana Management commits to provide technical support to the User, regarding the User Account, which will be available via e-mail.
4. INTELLECTUAL PROPERTY AND PERSONALITY RIGHTS
Ownership
All information on the Site and the Services, and all data and information compiled by Pestana Management and associated to them (such as data files, written text, Software, music, audio files and other sound, photographs, videos or other images) to which the User has access as part of the Services or by using the Services, are deemed property of Pestana Management (or of an entity of Grupo Pestana or a third party, when duly identified). The User may not modify, let, lend, borrow, sell, distribute, or create a derivative work based on the referred contents (partial or total), unless with express consent from Pestana Management or a third party holder of the respective intellectual property and personality rights.
The User recognizes and agrees that Pestana Management and applicable entities of Grupo Pestana (as applicable) own all intellectual property rights (both registered or unregistered rights in any part of the world where such rights may exist) relative to the Services. Pestana Management and applicable entities of Grupo Pestana (as applicable) own all rights not expressly granted to the User by these Terms of Use.
The User agrees also not to remove, hide, or change any intellectual property rights notices (including copyright and trademark notices) that may be posted or stored in the Services.
Brands and related material
Unless expressly authorized by Pestana Management to do so, the Terms of Use do not offer the User a right to use any trademarks or registered trademarks, service brands logos, domain names, and other brand characteristics distinctive of Pestana Management or any other entity of Grupo Pestana.
Software
Pestana Management grants the User a personal, worldwide, free of charge, non transmissible and non exclusive license to use the reservations interface made available in the Site as part of the supplied Services (“Software”). This license has the purpose of allowing for the use and enjoyment of the reservation service as it is made available in the Site, and under the provisions of the Terms of Use.
The User may not, and may not allow any third parties to copy, modify, create a derivative work, reverse engineer, decompile, or, in any other way, try to extract the source code of the Software or any part of the Software, unless with express consent, or as foreseen by the applicable legislation, or if the User has been specifically authorized to do so, in writing, by Pestana Management. Unless Pestana Management has granted the User specific authorization, in writing, the User may not give (or sublicense) his/her/its rights to use the Software, neither may he/she/it grant his/her/its rights to use the Software as security nor, alternatively, transfer any part of his/her/its rights to use the Software.
THE SERVICES. ESPECIALLY, PESTANA MANAGEMENT DOES NOT WARRANT THE USER THAT (I) THE USE OF THE SERVICES MEETS HIS NEEDS OR EXPECTATIONS; (II) THE USE OF THE SERVICES IS UNINTERRUPTED OR TIMELY, SAFE, OR ERROR FREE; (III) ANY INFORMATION OBTAINED FROM THE USE OF THE SERVICES IS ACCURATE OF RELIABLE; AND (IV) DEFECTS, IF THERE ARE ANY, IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE SUPPLIED AS PART OF THE SERVICES WILL BE CORRECTED.
CONDITIONS, WARRANTIES, OR OTHER TERMS (INCLUDING ANY IMPLICIT TERMS IN WHAT CONCERNS SATISFYING QUALITY, FITNESS FOR A PURPOSE OR CONFORMITY WITH THE DESCRIPTION) DO NOT APPLY TO THE SERVICES, EXCEPT WHEN EXPRESSLY ESTABLISHED BY THE TERMS OF USE.
THE USE OF THE SITE, SERVICES, AND ANY MATERIAL DOWNLOADED, OR IN ANY OTHER WAY OBTAINED BY USING THE SERVICES, IS AT THE OWN RISK AND EXPENSE OF THE USER, WHO IS THE SOLE RESPONSIBLE FOR ANY DAMAGE AND LOSS OF PROFIT RELATED TO THE EQUIPMENT ON WHICH HE/SHE/IT USES/VIEWS THE SITE, THE SERVICES AND THE MATERIALS MADE AVAILABLE THEREIN.
THE TERMS OF USE WILL NOT AFFECT THE RIGHTS FORESEEN BY THE APPLICABLE LEGISLATION, TO WHICH THE USER IS ALWAYS ENTITLED IN THE CAPACITY OF CONSUMER, WHEN HE/SHE/IT INTERVENES AND RELATES TO PESTANA MANAGEMENT IN SUCH CAPACITY, AND WHICH, UNDER THE CONTRACT, HE/SHE/IT MAY NOT AGREE TO CHANGE OR WAIVE.
NO RECOMMENDATION OR INFORMATION, ORAL OR WRITTEN, FROM PESTANA MANAGEMENT WILL BE CONSTRUED AS A WARRANTY OF ANY TYPE, UNLESS IF EXPRESSLY DEFINED BY THE TERMS OF USE.
TO MAKE THE ACCESS EASIER FOR THE USER, PESTANA MANAGEMENT MAY INCLUDE LINKS FOR INTERNET SITES OWNED OR OPERATED BY THIRD PARTIES. WHEN THE USER USES THOSE LINKS TO THIRD PARTY SITES, HE/SHE/IT MUST PREVIOUSLY REVIEW AND ACCEPT THE RULES OF THAT SITE. THE USER MUST ALSO ACCEPT THAT PESTANA MANAGEMENT DOES NOT CONTROL THE CONTENTS OF THOSE THIRD PARTY SITES AND CAN NOT UNDERTAKE ANY RESPONSIBILITY FOR THE MATERIAL CREATED OR POSTED THEREIN. ADDITIONALLY, A LINK TO A SITE NOT OWNED BY PESTANA MANAGEMENT DOES MEAN THAT PESTANA MANAGEMENT ENDORSES SUCH SITE OR THE PRODUCTS AND SERVICES THEREIN.
6. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED UNDER THE APPLICABLE LEGISLATION, PESTANA MANAGEMENT IS NOT LIABLE BEFORE THE USER FOR:
(I) ANY DAMAGE DERIVING FROM THE USE OF THE SITE AND THE SERVICES, INCLUDING RESERVATIONS OF TRAVELS AND/OR ACCOMMODATION, SINCE THIS SERVICE IS RENDERED BY ANOTHER ENTITY OF GRUPO PESTANA;
(II) ANY DAMAGE DERIVING FROM: (A) ANY JUDGMENT THE USER MAKES REGARDING THE INTEGRITY, THE ACCURACY OR THE EXISTENCE OF ANY ADVERTISEMENT OR ANY RELATIONSHIP OR TRANSACTION MADE WITH AN ADVERTISER, WHOSE PUBLICITY IS PRESENTED ON THE SERVICES OR ON THE NEWSLETTER OF PESTANA MANAGEMENT; (B) ANY CHANGES PESTANA MANAGEMENT MAY PERFORM ON THE SERVICES OR ANY PERMANENT TERMINATION OF THE SERVICES (OR ANY OF THE SERVICES’ FUNCTIONALITIES); (C) THE REMOVAL, CORRUPTION OR STORAGE ERROR OF ANY CONTENT OR COMMUNICATION DATA STORED OR TRANSMITTED WHEN USING THE SERVICES; (D) DIRECT OR INDIRECT VIOLATION OF THE TERMS OF USE; (E) NON MAINTENANCE AND CONFIDENTIALITY OF THE USER PASSWORD OR ACCOUNT DETAILS.
THE RESPONSIBILITY OF PESTANA MANAGEMENT BY WAY OF COMPENSATION BY ANY DAMAGE AND LOSS OF PROFIT REGARDING THE SITE AND THE SERVICES, CAUSED BY PESTANA MANAGEMENT, THEIR REPRESENTATIVES OR AUXILIARIES, IS LIMITED TO THE CASES OF INTENT OR GROSS NEGLIGENCE. IN CASE THE USER DISAGREES, IN TOTAL OR IN PART, WITH THE SITE OR THE SERVICES, OR THESE TERMS OF USE, HE/SHE/IT MAY ONLY CEASE TO USE THE SITE OR SERVICES, AS APPLICABLE, AND DEMAND CANCELLATION OF HIS/HER/ITS USER ACCOUNT.
7. PRIVACY POLICY
The Privacy Policy is available in [ ]. The document has an explanation of the procedures adopted by Pestana Management and third parties rendering services through the Site, in the scope of the handling of the users’ personal data and the protection of their privacy when using the Site and the Services. You accept that Pestana Management will collect and handle your personal data under the terms of the Privacy Policy.
8. GENERAL PROVISIONS
Prevalence
In case of conflicts between the Terms of Use and other specific provisions or specific terms and conditions on the Site concerning certain materials, those will prevail
Exercising rights
The choice not to exercise any rights or provisions, as foreseen by the Terms of Use, by Pestana Management must not be deemed a waiver to such rights.
Entirety
The Terms of Use are the entire agreement between the User and Pestana Management concerning the use and consultation of the Site and the Services, by the User, and regulate their use (excluding any Services that may be supplied by Pestana Management in the scope of a separate contract), fully replacing any previous agreements made between the User and Pestana Management concerning the Site and the Services.
Reduction
Non validity, declared by judicial or arbitrary rulings, res judicata, of a provision of the Terms of Use, does not determine the non validity of the remaining provisions, and Pestana Management reserves the right to, if applicable, modify the Terms of Use in order to suppress the non valid character of the provision.
Notices/Communications/Complaints
Any notifications and communications from Pestana Management to the User under the Terms of Use must, preferably, be sent to the e-mail or home addresses made available by the User on his User Account, without prejudice of Pestana Management’s ability to resort to other elements and contact methods.
Any notices, communications and complaints from the User must be sent, preferably, to the e-mail [guest@pestana.com].
9. APPLICABLE LAWS AND JURISDICTION
The Terms of Use, as well as the User’s relationship with Pestana Management in accordance to the Terms, are ruled by the applicable laws of the Portuguese Republic. The User and Pestana Management agree to submit to the exclusive jurisdiction of the county courts of Lisbon the resolution of any legal issues deriving from the Terms of Use, without prejudice of the mandatory legal regulations applicable. Notwithstanding, Pestana Management may apply an injunction (or an equivalent mean of urgent legal compensation) in any jurisdiction.

BOOKING TERMS
1. SCOPE
1.1. The present general terms (“Booking Terms") govern and are an integral part of the contract for services entered into through the website www.pestana.com (“Site”) between Intervisa – Viagens e Turismo, S.A., a company with its registered office at Rua Ivone Silva, nº 6, 5º, 1050 - 124 Lisboa, registered in the Commercial Registry of Lisbon with unique matriculation number and legal entity 502669152, permit nr. 163/1962, with a share capital of 420,000 EUR (“Pestana Travels”) and the customer that subscribes the contract (“Customer”), for the purposes of providing reservation services of accommodation ("Accommodation") and the respective subsidiary travel services in hotels ("Hotels") owned by or explored by any society that is part of the hospitality group controlled by Pestana Group, SGPS, S.A. (“Pestana Group”) and also, when contracted, of transportation services (“Transportation”) or other travel services requested by the Customer to Pestana Travels or sold or offered to the Customer by this entity as a Travel or and Organized Travels (“Contract”).
1.2. For the purposes of the Contract, a “Travel” shall mean a travel that combines at least two of the following services: Accommodation, Transportation or travel services not subsidiary of the aforementioned; an “Organized Travel” shall mean a Travel that is sold or proposed for sale at an all included price, when it exceeds twenty-four hours or includes at least a one night-stay in an Accommodation.
1.3. The execution of the Contract, that will occur after the Customer confirms the reservation through the Site, is made pursuant to these Booking Terms, which the Customer must acknowledge and accept through the validation of a checkbox for that purpose in the reservation form. In addition to the foregoing, the Customer further acknowledges and accepts the Terms of Use of the Site and respective Privacy Policy.
2. RESERVATIONS
2.1. While booking a reservation, the Customer must fill in the respective form correctly, providing, notably, the Hotel, Accommodation and (if applicable) the intended Transportation, departure dates, check-in and check-out and applicable tariffs, always subject to availability confirmation by Pestana Travels, as well as his/her personal data and payment information. The user is entirely responsible for the choices made and the information made available, that should be complete, accurate and updated.
2.2. With the confirmation of the reservation details by the Customer, a reservation code shall be automatically generated. This reservation code should be referenced in all contacts with Pestana Travels. After confirming the reservation, and subject to payment pursuant to section 9, the Customer is entitled to the services booked, under the terms and conditions set forth in the respective proof of reservation and in the Contract.
2.3. When a Customer has reserved only Accommodation, the Customer is fully responsible for the obtainment and/or contracting of means of transportation that allow him/her to enjoy the contracted services, without prejudice of the Customer being able to contract that service to Pestana Travels autonomously (if available and subject to acceptance by Pestana Travels).
2.4. Equally, the Customer assumes full responsibility for possessing and/or obtaining the documents necessary (such as identification documents, authorizations, visas and vaccination certificates) to enter the country and/or locality of the Hotel or an airport (should there be any connecting flights) during the booked trip. In the event the Customer has reserved only Accomodation, he/she shall be solely responsible for gathering the necessary information regarding these conditions. Pestana Travels does not assume any responsibility for the refusal of granting the Customer visas or permissions to enter any country. In this case, section ?10 applies.
2.5. The organization of Organized Travels is made by Pestana Travels, except if the travel program expressly establishes otherwise.
2.6. In light of the regimes and special tariffs for children, that vary, among other factors, based on age, the service renderer and travel dates, Pestana Travels advises the Customer to previously seek information before making a reservation.
2.7. There is no debt or any reimbursement to the Customer for goods and/or services that, despite being placed at his/her disposal, the Customer decides not to use.
3. BENEFITS, PROMOTIONS AND DISCOUNTS
3.1. Depending on the agreements entered into by Pestana Travel with third parties ("Partners") and which are effective as at the date of booking by the Customer, he/she can have access to discounts and special tariffs ("Benefits") in the booking of a reservation, as long as the Customer is fully entitled by the Partner to access such Benefits and correctly introduces the corresponding identification number. Pestana Travels reserves the right to contact the Partner to obtain confirmation of the applicability of Benefits to a Customer.
3.2. Apart from the provisions of clause ?3.1, Pestana Travels may post on the Site certain promotions (“Promotions”) and discounts (“Discounts”) in the reservations booked by the Customer, that may have a specific time frame.
3.3. The following conditions are applicable to Benefits, Promotions and Discounts:
i) For the benefit of determined Promotions and/or Discounts, a promotion code (“Promotional Code”), or previous payment of the reservation may be requested to the Customer;
ii) The Benefits, Promotions and Discounts are subject to confirmation of availability by Pestana Travels;
iii) Pestana Travels reserves the right to cancel the Benefits, Promotions and/or Discounts or reject a Promotional Code when the total value of the Promotional Codes already used exceeds a certain financial amount or when these are used in a fraudulent manner (namely, by someone who is not their rightful owner/beneficiary);
iv) The Benefits, Promotions and Discounts are only valid for reservations made through the Site and are not assignable to third parties;
v) In case of cancelation or lack of use of a reservation made in the scope of a Benefit, Promotion or Discount, the value of said Benefit, Promotion or Discount, will not be returned nor does Pestana Travels guarantee its reapplication on another reservation;
vi) In case of a change occurring, by the Customer’s initiative, of the characteristics and/or incumbency of a reservation made in the scope of a Benefit, Promotion or Discount, he/she can lose the benefit/discount granted by the reservation. In case of waiver, section ?10 applies;
vii) The use of fraudulent mechanisms for the obtainment of Benefits, Promotions or Discounts holds the Customer responsible and confers Pestana Travels the right to choose between (a) the application of the tariff without discount and (b) the resolution of the Contract, and such resolution, regarding the consequences it creates, is equivalent to the resolution of the Contract by the Customer in terms of clause ?10, without prejudice to the right of Pestana Travels to be indemnified by all sustained damage;
viii) Pestana Travels reserves the right to cancel and/or change at all times the Benefits, Promotions and Discounts.
4. TAXES
Except if explicitly referred otherwise, the taxes legally owed (including, notably, Value Added Tax) will be added to the reservation price, being charged by Pestana Travels to the Customer jointly with the reservation at the legal rate in force as at the date of the booking, based on the contracted services.
5. FEES
5.1. The booking of, changes to or cancellation of reservations may be subject to the payment of fees charged by Pestana Travels to the Customer, calculated in accordance with the type of reservation, date of booking (or respective change or cancellation) and the applicable tariff, to be disclosed in the moment of the booking of the reservation by the Customer. Moreover, additional fees can be charged by Pestana Travels to the Customer for changes in the reservations or cancellations, in case these are demanded by the company of the Pestana Group that operates the Hotel where the Accommodation is located or by other service renderers.
5.2. The fees are owed for each reservation booked as an offset for Pestana Travels making its online booking services available to the Customer, being charged at the moment of payment of the reservation by the Customer.
5.3. The fees owed by the Customer to Pestana Travels in the scope of a reservation are not reimbursable in case he/she does not use the goods and/or services contracted, as well as in case other events not attributable to Pestana Travels occur, except if the Customer cancels the reservation in the terms (including of deadline) described in the Booking Terms.
5.4. In case there is need for payment of airport taxes, these should be paid by the Customer in the reservation booking, or locally, at the airports where such taxes are demanded, not being included in the price of the ticket.
6. CHANGES
6.1. The Customer may make changes to the reservation of Organized Travels in the following terms and conditions:
i) Ownership. The Customer may assign his/her reservation, as long as Pestana Travel is informed in writing with at least 7 days prior notice in relation to the departure date of the trip or Accommodation check-in date, provided such assignment is possible under the terms of the transportation regulations applicable to the situation. A 15 days prior notice shall apply when the travel in question is related to cruises or long-haul air travel. In any case, the assignee and the assignor are solely responsible for the payment of the price and additional fees originated by the assignment;
ii) Other changes. Any changes to the reservations that are not referred in the previous paragraph require the full agreement of Pestana Travels and may imply changes to the price and/or be subject to the payment of fees calculated in function of the type of reservation, date of change and applicable tariff.
6.2. The provisions of paragraph ?ii), clause 6.1 are applicable to the changes requested by the Customer to any reservations made through the Site that are not Organized Travels with the due adaptations.
6.3. Without prejudice of the provisions of clause ?6.1, Pestana Travels may make changes to an Organized Travel reserved by the Customer up to 20 days prior to the foreseen date of departure indicated in the proof of reservation, if that change reflects exclusively on the price and results of the increase in costs with transportation or fuel, duties, taxes or chargeable fees or currency Exchange fluctuations. The price will be altered in proportion to the increase verified in the taxes or chargeable fees or Exchange rate in force at the date of reservation, as applicable.
7. ACCOMODATION
7.1. The specifications of the Hotel and Accommodation are those stated in the reservation. However, since the Hotel photographs were not taken in the day the Customer made the reservations, there may be non substantial differences between the photograph and reality at the date of the use of services contracted by the Customer, which does not confer the Customer the right to any Contract modification.
7.2. The prices presented are per room and may be presented per person or based on different criteria that, in any case, will be duly indicated in the Site when the reservation is being booked. In case it is possible to make a reservation for a number of people larger than the normal capacity of the Accommodation, an extra bed might have to be added that may not be as comfortable or as high quality as the other existing beds, reducing habitable area of the Accomodation. The same will occur with children's beds.
7.3. The food regimes and its specificities are communicated to the Customer through the Site when the reservation is booked.
7.4. In case nothing is referred in the reservation, the food regime does not include any meal. In the travels with food regimes that include meals, these do not include those that coincide with the duration of the flight, the transportation from and to the airport and time waiting for connection flights.
7.5. The group, category and denomination of the hotel of the Accommodation are determined by applicable legislation of the host State.
7.6. In case the Customer presents him/herself with more people than those indicated in the reservation to use the Accommodation, the Hotel may refuse their entry, a situation for which Pestana Travels cannot be held responsible.
7.7. If there is a situation of overbooking (that is, more reservations than available accommodation) in the Hotel of the Accommodation reserved by the Customer, he/she acknowledges and accepts that Pestana Travels may place the Customer in another Accommodation of the same Hotel or in another Hotel of the same category (in any case, it is assured that the quality of the Accommodation made available is not inferior to the Accommodation reserved by the Customer), without additional costs to the Customer. For that reason, the Customer has no right to any indemnity or resolution of Contract.
7.8. As a rule of thumb, the Accommodation may be used from 4 p.m. of the date of arrival and should be left cleared before 12 a.m. of the departure date (in both cases, at the local time of the Hotel). Staying in the Accommodation beyond the check-out time may lead to the payment of additional amounts, which shall be borne exclusively by the Customer.
7.9. In case the Customer does not arrive at the Hotel until 11:59 a.m. of the check-in date indicated in the proof of reservation, the Hotel can disregard the reservation and sell the Accommodation to third-parties, a situation for which Pestana Travels cannot be held accountable.
7.10. The Customer should comply with the internal regulations of the Hotel, if any, and Pestana Travels cannot be held accountable for damages incurred by the Customer in consequence of its violation.
8. TRANSPORTATION
8.1. Because most airlines guarantee the price of its air-fares for a period not greater than 12 hours, the tariffs made available in the Site are subject to confirmation by Pestana Travels after the Customer has booked a reservation. Its price may vary as a result of the time interval between the booking and the acquisition of the ticket.
8.2. All aviation tariffs presented are subject to regulations that concern not only conditions of acquisition, but also with changes after emission and cancellation, whose contents are made available by Pestana Travels. The Customer should know these regulations and be responsible for their full compliance.
8.3. The check-in and check-out times are indicated in the local time of the respective destination and since they are determined in accordance with the schedules of the airlines, they may be subject to changes.
9. PAYMENT
9.1. The Customer must pay the amount indicated in the reservation form as a pre-requisite to be able to use the contracted reservation.
9.2. The payment of the reservation can be made by the Customer (i) in the Site, on the date of the booking or (ii) in the Hotel, on the check-in date of the Accommodation (in case this mode is available for the type of reservation made by the Customer).
9.3. If the Customer chooses to pay the reservation at the moment of booking, he/she should do so with a credit card of his/her own, within the list of issuing entities which Pestana Travels collaborates with and is made available in the reservation form, being the payment accepted by Pestana Travels within the limits authorized by the Customer's Card Issuing Entities.
9.4. Alternatively, in case the Customer intends to pay the reservation only in the Hotel, he/she can do in the terms permitted by the Hotel. The Customer should previously seek information about these terms from the Hotel or Pestana Travels on the accepted payment methods. Notwithstanding, your credit card information will always be requested by Pestana Travels when booking a reservation of the Site, for guarantee of reservation. Pestana Travels commits to charge the amount corresponding to the first night reserved only if (i) the Customer does not show up on the Hotel at the check-in date indicated in the proof of reservation or (ii) cancels the reservation without the previous warning set forth in the respective proof of reservation, which the Customer expressly accepts and authorizes.
9.5. The credit card information inserted by the Customer is protected by Verisign under the terms of the Pestana Travels Privacy Policy.
10. CANCELLATION
10.1. When the Customer has reserved an Organized Travel, and only in this case, the Customer can at all moments give up on the reservation and terminate the Contract, as long as the Customer communicates such cancellation to Pestana Travels until the date indicated in the proof of reservation. In that case, he/she has the right to receive the amounts p
0
Appliances Direct – FREE induction pan set when you purchase a selected Neff induction hob.
9

Free induction pan set when you purchase a selected Neff induction hob. Offer is available from the 1st January 2019 until 31st December 2019.

Terms & Conditions
Terms and conditions apply. Please see Appliances Direct site for full details
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PureChimp – FREE UK Delivery On All Orders
9

PureChimp – FREE UK Delivery On All Orders

View all offers, deals and voucher codes

FREE UK Delivery On All Orders

Terms & Conditions
Terms and conditions apply. Please see PureChimp site for full details
0
Barcelo Hotels & Resorts – 10% Discount Hotels in Fuerteventura
9

Hotels included :Barceló Fuerteventura Thalasso SpaBarceló Castillo Beach ResortBarceló Castillo Royal Level

Terms & Conditions
Terms and conditions apply. Please see Barcelo Hotels & Resorts site for full details. As set out in Art. 27.a) of the LSSI (the Information Society Services and Electronic Commerce Act), bookings via www.barcelo.com will be comprised of the following steps:
Step 1: Choose the hotel from the homepage using the search parameters, as well as introducing the dates of your stay.
Step 2: Choose the room type, how many rooms and the number of guests.
Step 3: Select extras and additional services to display overall price. Enter personal data regarding the booking and those of the bank card used to guarantee the booking, and accept the general terms and conditions.
Step 4: Verification of the booking details.
Step 5: The booking is formalised, the confirmation page will be displayed.
Step 6: An email will be sent to you to confirm the booking, which includes all the booking details.
The BARCELÓ HOTEL GROUP will generate a comprehensive e-document formalising the booking for your records, which gives you access to your booking and informs you fully about the booking content in an email, once it has been processed.
Once the booking has been formalised, we ask customers to check its content to identify any possible errors that may have occurred when entering the details; if corrections are necessary, please call the relevant central bookings number or submit your comments through the online forms provided at: https://barcelo.custhelp.com/app/contact, supplying the booking identification details.
We offer our booking procedure in the following languages: Spanish, English, French, German, Italian, Russian and Portuguese. To change language, access the language scroll-down menu located in the top right corner of any page at www.barcelo.com
In accordance with the specific conditions of the particular rates that are applied to the booking, payment of these rates can be as follows (i) fully or partially in advance when the booking is formalised, (ii) when the customer registers at the hotel and physically checks in, or (iii) when they check out. Payment can be made with a credit card that is accepted by the hotel and/or in cash in the legal currency of the country in which the hotel is located.
The legal clause relating to the right of abandonment will not apply to bookings made via www.barcelo.com, or through our telephone bookings service, with the specific conditions of the offer applying to cancellations. To make cancellations, customers should contact the hotel directly using the telephone number, or postal or email address indicated in the booking confirmation message and give the booking identification details.
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TONI&GUY – Special Offers on electrical products
9

TONI&GUY – Special Offers on electrical products

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Special Offers on electrical products

Terms & Conditions
Terms and conditions apply. Please see TONI&GUY site for full details. This privacy notice aims to give you information on how we collect and process the personal data you provide when you:
visit one of our salons;
visit our websites (regardless of where you visit it from);
sign up to our rewards card;
register for online bookings;
make an appointment by telephone;
use the Toni & Guy mobile App; or
sign up to the Toni & Guy newsletter
Access to this website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
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Lenstore – Free delivery on orders over £49
9

Lenstore – Free delivery on orders over £49

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Free delivery on orders over £49

Terms & Conditions
Terms and conditions apply. Please see Lenstore site for full details
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Clink Hostels – Up to 20% off this Summer
9

Clink Hostels – Up to 20% off this Summer

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Get rewarded for being organised. Book in advance and save up to 20%!- Book for 2 nights, more than 15 days before arrival and save 15%- Book for 3 or more ...

Terms & Conditions
Terms and conditions apply. Please see Clink Hostels site for full details. Arrivals and Departures
Check-in is from 2:30pm. If you arrive before then we have a handy luggage room – dump your bags and go explore! Check-out is by 10am so please make sure you (and your belongings) are out of the room by then. Luggage storage can be arranged with reception. If you’re late to check out then you’ll be asked to pay for another night, so make sure that alarm is set! Guests can stay for a maximum of 3 weeks at one time.
Identification
Please make sure to bring a valid photo identification with you, preferably a passport, government issued I.D. card or driving license. You’ll need this to check in, so don’t forget it!
Age Restrictions
Bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (18 or over). Guests who wish to bring their children under 16 years of age must book a whole dorm or private room. For guests aged 16 or 17 years of age, they can book into one of dorm rooms, but must be accompanied by an adult (aged 18 or over). Unlike some hostels we do not have an upper age limit but the majority of our guests are backpackers in the 18 to 30 age range.
Room allocation
– If you’re travelling with friends or family, we’ll do our utmost to book you in a room together – but this can’t always be guaranteed. If you want to make sure that you aren’t separated from your group, we’d suggest booking a private room or taking over a whole dorm.
– Please note that all our dorms are mixed unless a girls only dorm is booked
Payment
Please be aware that we only accept Mastercard and Visa card payments for online bookings. We do not accept American Express, Diners Club cards or any other card. Cash is only accepted for walk-in bookings.
– The total price of your reservation may be charged in full on your credit card by Bed Reservations Ltd any time after booking.
– Any payments made in Bitcoins or other Cryptocurrencies will be refunded where applicable in GBP only and at the exchange rate set at the time of booking.
Cancellation Policy ClinkNOORD
– Fully flexible rates: If you wish to cancel or amend your reservation to receive a full refund you will need to notify us by email at reservations@clinkhostels.com 48 hours in advance of your arrival date by 2.30pm (and 7 days before the arrival dates of 29th, 30th and 31st of December). If you notify us any less than 48 hours before your arrival date, or in case of a no-show, you will not be entitled to a refund.
– Advance Purchase rates: If cancelled, modified, or in case of a no-show, the total price of the reservation will be charged.
– If you arrive a day late without informing the hostel, we will try and find you a bed, but this may not be in the same room type booked and may incur extra charges.
Cancellation Policy London Hostels
– Fully flexible rates: If you wish to cancel or amend your reservation to receive a full refund you will need to notify us by email at reservations@clinkhostels.com 48 hours in advance of your arrival date by 2.30pm (and 7 days before the arrival dates of 29th, 30th and 31st of December). If you notify us any less than 48 hours before your arrival date, or in case of a no-show, you will not be entitled to a refund.
– Advance Purchase rates: If cancelled, modified, or in case of a no-show, the total price of the reservation will be charged.
– If you arrive a day late without informing the hostel, we will try and find you a bed, but this may not be in the same room type booked and may incur extra charges
Room Key Cards
You’ll be given a key-card when you check-in which gives you access to both the hostel and your room. If you lose your key card, it’s £2 (UK) and 2€ (Amsterdam) for a replacement – so please keep it safe!
Special Offers and Packages
Clink Hostels run a variety of special offers and packages throughout the year. These are open to all guests except group bookings (over 15 people) to which different terms apply.
– All packages and special offers booked for 2015 onwards, will be non-refundable once the booking has been completed.
Receipts and Invoices
If needed, we can provide receipts for proof of payment of your stay. Invoices, however, can only be provided by our reservations department for groups of 15 or more.
Guest Behaviour
– The comfort, safety and security of our guests is really important to us. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be asked to leave the hostel premises and will not be given a refund.
– Guests are expected to respect other guests as well as staff, local residents and property.
No Smoking
Smoking is not permitted anywhere in the Clink78, Clink261 or ClinkNOORD buildings. Any guest found smoking inside the building, outside of the designated areas, will be fined (£50.00 in London, €50 in ClinkNOORD) and asked to leave the premises immediately. A refund will not be issued for the stay.
No Drugs
Drug use is illegal in England and the majority of the Netherlands. Any guest found using drugs within any of the buildings will be fined (£250 in London or €250 in ClinkNOORD). He/she will be asked to leave the premises immediately. A refund will not be issued.
Alcohol consumption
– We will not serve alcohol to anyone under the age of 18.
– Due to our bar license, guests cannot bring their own alcohol onto the premises of Clink78, or ClinkNOORD.
– If you are found entering Clink78 with alcohol you will be charged £50.00 or €50 in ClinkNOORD and all alcohol will be confiscated until you leave the building at checkout. Alcohol is available in the bar and can be consumed there and in the surrounding designated areas only.
Personal Property
Each pod bed (in dorm rooms) has a personal locker for small valuables. For larger valuables there are lockers located throughout the building. Please check with reception about the cost. It is a guest’s responsibility to ensure that personal belongings are secure at all times. Clink hostels accept no liability for the loss, theft or damage to guests’ property, however sustained or caused. We strongly recommend guests bring a padlock to use on luggage.
Damage to Clink Hostels’ Property
Guests will be expected to reimburse Clink Hostels for any damage caused by inappropriate behaviour during their stay.
Liability
Except in relation to death or personal injury caused by our negligence, Clink’s liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.
Your Information
Clink Hostels will only store and use information you supply to us or which is supplied to us for the purposes of carrying out a contract with you, and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information please let us know by emailing us at: info78@clinkhostels.com or by writing to us at 78 King’s Cross Road. London, WC1X 9QG.
Errors and Omissions
Any omission or error in sales literature, web pages/sites, order form, quotation, price list, order acknowledgement, dispatch note, invoice or other documents issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.
Discretion
All bookings are subject to availability and Clink Hostels reserve the right to decline any booking at its discretion.
Refunds
In the event of Force Majeure (governmental action, transportation interruption, terrorist attack, acts of God…) affecting your booking, Clink is unable to refund customers and we reserve the right to receive any outstanding payments in connection to your confirmed booking.
Pets
No pets or animals are allowed in our hostels, with the exception of guide dogs!
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Jane Prams – Crosswalk R + Micro + Koos, Jet Black  (£795.00)
9

Crosswalk R + Micro + Koos, Jet Black (£795.00)

Terms & Conditions
Terms and conditions apply. Please visit Jane Prams site for full details
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Qatar Airways – Seychelles Flights from £2220
9

Qatar Airways – Seychelles Flights from £2220

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Book a flight to Seychelles with Qatar Airways from £2220

Terms & Conditions
Terms and conditions apply. Please see Qatar Airways site for full details. You agree that you will use this website, mobile site and mobile applications only for the purpose for which it is intended. In particular, you agree that you will not make any unauthorised, false or fraudulent booking; that you will not attempt to interfere with the operation of this website, mobile site and mobile applications, or alter or corrupt any data or software.
You agree to follow and abide by these Terms and Conditions and by all instructions and procedures set out in this website, mobile site and mobile applications. You understand that a failure to follow all instructions and procedures may lead to your obligation to purchase unintended goods or services; forfeiture of your products or services; denial of access to this website, mobile site and mobile applications, products, or services; and possibly legal action being brought against you. This website, mobile site and mobile applications contains information about the products and services which QATAR AIRWAYS (or other third parties) may offer (referred to as Product Information). Product Information may include details about future intentions of QATAR AIRWAYS (e.g. details of destinations it intends to provide its service to or other products/services it intends to launch) and information about its current products (e.g. flight timings, flight availability, ticket prices, competitions, prize draws, etc.). The purpose of providing the Product Information is to help you to find out more about QATAR AIRWAYS’ services and assist you to obtain these services.
0
Mothercare – Save up to £40 on selected mothercare strollers
9

Save up to £40 on selected mothercare strollers

Terms & Conditions
Terms and conditions apply. Please visit site for full details
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Laptops Direct – Save up to £500 on a 2019 LG OLED TV
9

Save up to £500 on a new 2019 LG OLED TV and spread the cost with 12 months 0% finance + FREE 5 year warranty!

Terms & Conditions
Terms and conditions apply. Please visit Laptops Direct site for full details
0
The Works – 4 for £10 Art Materials
9

The Works – 4 for £10 Art Materials

View all offers, deals and voucher codes

Selection of Art Materials at 4 for £10

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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