Terms and conditions apply. Please see Poundshop site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see M·A·C site for full details. MAC UK - GENERAL TERMS AND CONDITIONS FOR ONLINE PRODUCT SALES
Date of Last Update: February 14th, 2019
Welcome to our MAC UK website (the “MAC UK Site” or the “Site”).
By placing an order with Estee Lauder Cosmetics Limited (“MAC”, “we”, “us” or “our”) for products which are sold on the Site (“Products”) you will be deemed to have read, understood and agreed to these Terms and Conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully and, if you are unhappy with any aspect of these, then you should contact one of our customer service advisors before placing an order with us.
We amend these Terms and Conditions from time to time. Please look at the top of these Terms and Conditions to see when these Terms and Conditions were last updated. Every time you order Products from us, the Terms and Conditions in force at the time of your order will apply to the contract between you and us. If we have to revise these Terms and Conditions and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.
1. ABOUT MAC
Estee Lauder Cosmetics Limited’s address and registered office is One Fitzroy, 6 Mortimer Street, London, W1T 3JJ; registered in England and Wales with company registration number 659213; VAT registration number GB 193-0816-58.
2. OTHER POLICIES
The following additional policies (which can be accessed by clicking on the link below) also form part of these Terms and Conditions and should be read carefully before placing an order:
PRIVACY AND COOKIES POLICY;
WEBSITE TERMS OF USE;
MY ORDER;
DELIVERY CHARGES AND OPTIONS; and
SHOPPING ONLINE.
3. OUR CONTRACT WITH YOU
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. We will confirm acceptance of your order by sending you an email that confirms that the Products have been dispatched (“Dispatch Confirmation”). A legally binding contract between us will be formed when we send you the Dispatch Confirmation (or, in the unlikely event that a Dispatch Confirmation is not sent due to a processing error, when we dispatch the Products to you) (“Contract”). If you require any information concerning your order please email us at INFOMAC@MACCOSMETICS.CO.UK quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a Product or pricing error if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
If you wish to make a change to the Products you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the Contract (please see clause 5 below).
A Product will be your responsibility from the time we deliver the Product to the address you gave us or you collect it from us.
You own a Product once we have received payment in full.
4. PURCHASE-RELATED POLICIES
The Products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the Products or services, or samples thereof, you purchase or otherwise receive from us. Please note that samples are subject to availability. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
The images of the Products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Your Product may vary slightly from those images. The packaging of Products may also vary from that shown in images on our website.
The purchase of Products through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.
You may only purchase Products from our site if you are at least 18 years old.
5. CANCELLATION RIGHTS
We hope that you are delighted with your order, however, because you are a consumer and have purchased your Product online, you have a legal right to cancel your Contract under the Consumer Contracts Regulations 2013 from the date of the Dispatch Confirmation (the date on which we email you to confirm our acceptance of your order) until the date which is 14 days after you receive the Products. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
Your right to return goods does not apply to goods:
made to your specification; or
which have been clearly personalised (such as by being engraved); or
which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly; or
where sealed goods have been supplied which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.
To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the CANCELLATION FORM on our website. If you use this method we will email you to confirm we have received your cancellation. A copy of the cancellation form may also be included in hard copy form with your order packaging. In addition, you can contact our Customer Services Team on 0808 281 0230 (SEE OPENING TIMES HERE) or by email at INFOMAC@MACCOSMETICS.CO.UK. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation form by email or by post, then your cancellation is effective from the date you send us the email or post us the letter.
If you cancel your Contract we will:
refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop (or you can choose to have such goods returned to you within 14 days of our notification that we intend to make a deduction). If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer.
make any refunds due to you as soon as possible and in any event within 14 days after the day on which we receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us.
refund you on the credit card or debit card or other payment method used by you to pay. If you used vouchers to pay for the Products we may refund you in vouchers. You will receive email notification of your refund from our Customer Services Team.
EXCHANGES.
If you indicate in your cancellation request that you would rather receive an exchange than a refund then this will be processed within 7 working days of receiving your returned goods and will be delivered via standard delivery. In these circumstances a new Contract will be deemed to have been formed between us in relation to the new Product you have selected (and your various rights of cancellation and return as set out herein will apply to that Product). In the event that we are not able to satisfy your request for an exchange then we will refund you the cost of the Product and the original Contract between us will be cancelled.
If a Product has been dispatched to you or you have received them before you decide to cancel your Contract then:
then you must return it to us without undue delay (in the original product packaging if possible) and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract;
you can either send it back to us at MAC Online Customer Services, Constellation House, 3 Kite’s Croft Business Park, Warsash Road, Fareham, Hants, PO14 4FL or return it to any MAC store with your completed cancellation form (please note that online orders will not be able to be returned in store if you paid by PayPal);
when returning goods please obtain a proof of postage (we do not accept responsibility for goods lost in transit) and ensure that the parcel is adequately sealed;
customers wishing to return fragrance Products should have regard to any labelling and packaging guidelines produced by Royal Mail or any other courier that is used; and
unless the Product is faulty or not as described you will be responsible for the cost of returning the Product to us.
If you cancel your order but do not send off such goods to us within 14 working days of notifying us of cancellation, we shall be entitled to withhold payment of any refund.
If you made your purchase through a partnered retail location, such as an airport or department store, then any return will need to be made in accordance with the returns/cancellation policy of the relevant retailer and should not be returned directly to us. Similarly, if you purchased products on the MAC website or in a MAC store, you must return them in accordance with the procedure outlined here and not directly to a partnered retail location.
6. YOUR OTHER STATUTORY RIGHTS TO RETURN PRODUCTS UNDER THE CONSUMER RIGHTS ACT 2015
Because you are a consumer, we are under a legal duty to supply Products that are in conformity with the Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights (which are summarised in general terms below) are not affected by your right of return and refund in clause 5 above or anything else in these Terms and Conditions or elsewhere on this Site.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your Products your legal rights entitle you to the following:
up to 30 days: if your goods are faulty, then you can get an immediate refund.
up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.
after six months (depending on the type of Product): if your goods do not last a reasonable length of time you may be entitled to some money back.
7. OUR LIABILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products as summarised at clause 6 and for defective Products under the Consumer Protection Act 1987.
We only supply Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
8. TRANSFER OF RIGHTS
We may transfer our rights and obligations under these Terms and Conditions to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms and Conditions. You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree in writing.
9. COMPLAINTS
In case of complaint about your online purchase, you may contact us by email at INFOMAC@MACCOSMETICS.CO.UK or write to us at MAC Online Customer Services, Constellation House, 3 Kite’s Croft Business Park, Warsash Road, Fareham, Hants, PO14 4FL.
10. LAW AND DISPUTES
These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales and proceedings may be brought in relation to the matters set out herein in the courts of England and Wales.
According to EU Regulation no.524/2013 on online dispute resolution for consumer disputes, you may refer disputes to the EU Commission’s online platform available at: HTTPS://WEBGATE.EC.EUROPA.EU/ODR/MAIN/INDEX.CFM

Terms and conditions apply. Please see HealthExpress site for full details. By using this Site, undertaking an online medical consultation and purchasing treatment from this Site, I affirm and state truthfully as if I was under oath that:
1. I am at least 18 years of age and an adult of sound mind and judgement.
2. I am permitted by the laws in my residing country to receive the treatment and medication that I am requesting for my personal use, and I enter into this Agreement in compliance with the laws of my country.
3. I, the patient, have recently undergone an examination with a local Doctor or my General Practitioner (GP) who has evaluated my current condition and past medical history and deemed this to be to a satisfactory level.
4. My local Doctor or GP is a registered medical practitioner who is available for a further consultation if the need arises and I agree to immediately contact my Doctor for any necessary check-up, care or intervention in the event that I should experience any side effects or complications or have any questions in respect of the medication(s). The prescribing Doctor and the dispensing pharmacy may also be contacted and I will email them accordingly to arrange for the prescribing Doctor or the dispensing pharmacy to call me back, if the need arises. I accept that the prescribing Doctor or an appointed representative may contact me for any reason whatsoever even if I have not requested them to do so.
5. The prescription and medication that I am requesting are entirely for my own personal medical needs and my own personal use, are required for my condition and will not be used to sell onto any third party or used to stockpile an excess of medication beyond an adequate supply.
6. I agree and understand that the purpose of this service is to support, not replace, the relationship with my healthcare providers, local Doctor or GP.
7. I have been informed by an appropriately trained health care professional and fully understand the benefits, possible side effects and risks of the prescription treatments I may request. I have also studied written or online materials on these medications including various links and websites that offer in-depth material on the subject.
8. I may have used on previous occasions the medication that I am requesting under a Doctor's supervision and its use was safe and free from side effects. I also state that my local examining Doctor or GP advised me that the use of the medication is not contraindicated for me and is appropriate for my personal medical needs.
9. By completing this consultation and anything associated here forth, I am requesting that a UK- or EU-registered prescriber act only in an adjunct capacity to my local Doctor or GP. I do not wish for this registered prescriber to replace my local Doctor or GP. As a result I confirm that I am requesting that the registered prescriber considering my consultation issue the prescription for dispensing by the associated licensed pharmacy.
10. I will immediately contact a local Doctor or my GP for any necessary medical intervention should a complication or side effect manifest whilst using the medication or at any time thereafter. Before taking any other new medicines, I agree to first obtaining approval from a registered medical practitioner or pharmacist and take full responsibility in this regard. I agree to fully disclose to this practitioner the list of medications that I am currently taking including the one being ordered from this Site.
11. I have answered and will answer all questions answered truthfully and to the best of my knowledge, in the same way I would answer in a 'face-to-face' consultation with my local Doctor or GP.
12. I understand that full disclosure is essential in maintaining my personal safety and I will without fail adhere to this condition of disclosure at all times.
13. As a further affirmation of the aforementioned point, I confirm that I have disclosed in full any and all information concerning my health and medical history that may be relevant to my request for treatment and medication. I have not omitted or misrepresented any information or statement of fact during the consultation process and relevant hereto.
14. I fully understand that there are risks as well as benefits associated with and in relation to the use of any medication or treatment. I affirm that I have undergone a recent medical examination with respect to my physical and medical condition.
15. I agree to monitor my blood pressure and will do so at least once every 7 (SEVEN) days. I agree to stop taking the medication immediately if my blood pressure is higher than 140/90 (if the top number is greater than 140 or the bottom number is greater than 90). I will stop taking the medication immediately and will consult a Doctor or my GP as soon as possible and without any further delay.
16. I am permitted by law to use the credit card and or any other payment card that will be used to purchase the medication or treatment, if my request is approved and processed. I affirm that I am an authorised cardholder or signatory and or duly authorised to use the payment card used on this Website.
17. I have not been induced or placed under duress to use this Site, undertake an online medical consultation and or purchase medication or any other treatment that I requested or may request and I do so out of my own free will and choice.
18. By proceeding with this request for the chosen treatment or medication, I am voluntarily agreeing to all of the above-mentioned points. I understand that by using this Site and the service it provides, I irrevocably bind myself to the Terms and Conditions contained herein.

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see My Spa Pass site for full details. 1. INFORMATION ABOUT MY SPA PASS
Our site is operated by Spa Pass Ltd (we or us), a company registered in England and Wales with company number 10939229 and with our registered office at Spa Pass Limited, Aizelwoods Mill, Nursery Lane, Sheffield, S3 8GG. This is also our main trading address.

2. YOUR STATUS
2.1 By placing an order for membership through our site, you warrant;
2.1.1 That you are legally capable of entering into binding contracts and you are at least 18 years old;
2.1.2 You will be financially responsible for all of your use of and through our site.
2.1.3 All information supplied by you in using this website are true and accurate; and
2.1.4 You shall be completely responsible for all charges arising out of the use of our site including without limitation the costs of products or services provided by suppliers with whom you contract via our site.
2.2 We process information about you in accordance with our PRIVACY POLICY. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
2.3 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
2.4 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

3. YOUR CONTRACT WITH US
3.1 After placing an order for membership through our site accompanied with the correct payment by debit, credit card, or any other payment method and upon our accepting your application to join My Spa Pass we will send you an email to confirm your order.
3.2 A verification email will be sent to you to complete the registration followed by a welcome email confirming your membership.
3.3 Title of your My Spa Pass only passes to you on receipt by us of payment in cleared funds from you. If payment of cleared funds is not received by us (e.g. credit card payments are charged back or accounts remain unpaid at the due date) your contract will be voided and any My Spa Pass despatched to you will be disabled by us.

4. TYPE OF MEMBERSHIP
Annual Membership
You can apply to become a member of our annual membership. Please note that a My Spa Pass membership is an ongoing subscription service and will automatically renew at the end of your initial membership term at the same fee as the initial membership cost. You can cancel your membership at any time inaccordance with the relevant terms and conditions but otherwise, your membership will continue to renew towards the end of each subsequent term until it is cancelled in accordance with these conditions. Automatic renewal applies to all members where you have provided us with payment details.
Annual membership
(a) The cost of your annual membership will be advertised on our site and may vary from time to time.
(b) Your membership will automatically renew on the same date each year.
(c) Your membership card; we will send out a new annual pass after payment has been received on your renewal date each year
(d) You may cancel your membership at any time during the cancellation period, this is the 14 day ‘cooling off’ period commencing on the initial purchase (For trial memberships the “initial purchase” is at point of signing up for the trial so once this renews into an annual membership no refund is available) of your card. If you cancel during this period:
4.1 You need to do so logging into your online account on our website. On cancellation you will receive an email confirmation of cancellation of your account from us.
4.2 You will be entitled to a refund of your membership fee less a pro rata charge for the period of cover and our £15 administration charge; and
4.3 You will be responsible (at your cost) for the return of your My Spa Pass card (if issued) and any promotional items sent to you such items to be returned within a period of 14 days from the date of cancellation of your membership.
Please note that:
4.4 No refund of your membership fee will be made by us if you cancel your membership after the cooling off period has expired;
4.5 And from the date of cancellation we will disable your log in details so you will be unable to access any member offers and promotions appearing on My Spa Pass website.
Monthly Subscription
4.6 Your membership will commence when your application is made
4.7 We will charge you a monthly fee (stated to you at the time of purchase) at the start of every month until you cancel your membership. Once the monthly fee has been charged it is final and no refund is available.
4.8 Your membership will automatically renew on the same date each month.
4.9 You can cancel your membership at any time by logging into your online account on our website. On cancellation you will receive an email confirmation of cancellation of your account from us.

5. CONDITIONS OF USE
5.1 You must not share your Members Club username or password with any other person;
5.2 You must not share you My Spa Pass membership card with anyone; it is not transferrable.
5.3 You must not reproduce in any form your plastic My Spa Pass membership card;
5.4 As “My Spa Pass” is a trade mark registered in the UK and operated under an exclusive licence by Spa Pass Limited (our trade mark) you must not reproduce or otherwise use any part of our trade mark or anything deceptively similar to it, or authorise assist or enable others to do so without our prior written consent;
5.5 You must not use our trade mark in combination with any other third party trademarks, names, logos, illustrations, photographs, video or audio sequences or graphics without our prior written consent;
5.6 You must not use or share any discount codes, vouchers or details of the savings we have obtained from those partnership organisations whom participate with us via social media, on printed material, or in any other media whatsoever;
5.7 You must submit your designs for any printed materials you want to produce (in whatever format) using your My Spa Pass plastic membership card and/or our trade mark to us for our prior written approval;
5.8 You must not make use of any design you submit to us or any advertising, marketing or promotional materials incorporating such design unless we have given prior written approval for each and every use; and
5.9 You must not supply your plastic My Spa Pass membership card to any person in connection with either the purchase of any goods or the payment for or hiring of goods under a hire purchase agreement whether with any of our Partners or otherwise.
Please note that:
5.10 Failure to comply with any of the above conditions will entitle us to either (i) cancel your membership with immediate effect by written notice to you, or (ii) suspend your membership and the use of your My Spa Pass membership card until you have remedied your breach of the conditions to our satisfaction. Failure by you to remedy the breach within 14 days of our notifying you of the same and requesting you to remedy it will result in the immediate cancellation of your membership; and
5.11 There is a £8 administration charge for replacing any lost, stolen or damaged plastic My Spa Pass membership card.

6. OUR PARTNERS & USE OF YOUR MY SPA PASS MEMBERSHIP CARD
6.1 Our current Partners and their redemption locations are shown on our website.
6.2. As a member you are granted access to offers and partnership rates. The discounts provided will vary and you should check the details of each site on our website for details of how to redeem/book the specific offer before going. Most partners will require a pre booking and ask for membership proof on entry/when paying. Pre-bookings can be made online where available or by telephoning the site directly. When presenting your My Spa Pass membership card upon entry you may also be required to show identification as proof you are the member. Failure to provide identification if requested can void any booking discount.
6.3. The expiry date of each My Spa Pass membership card should be checked and will not be valid if expired and cannot be used.
6.4.My Spa Pass membership cards can only be used by the named member and is strictly non-transferable.
6.5.On occasion we will remove or amend offers or promotions provided by our Partners. We will endeavour to replace them although we shall have no liability for any such withdrawals or changes to the availability of an offer.
6.6.Members will have the benefit of all additional associations or third party offers which are added to the Member’s Area of our site and are subject to availability.
6.7. Any printed material that you may receive from us provides information about offers available from our Partners that were correct at the time of printing and are subject to change.
6.8.To be valid when presented for exchange, your membership card must be intact and not damaged.
6.9.Your My Spa Pass membership card cannot be refunded or exchanged for cash or other denominated vouchers or discount cards, nor can it be used in conjunction with any special promotions, discount tokens,coupons or cards.
6.10.We are not liable for any site, or any of our Partners that refuse to honour the advertised discount or promotion.
6.11. Any queries regarding the redemption of your My Spa Pass membership card with any of our Partners should be directed to our operations team on telephone number 0114 282 3370 between 10am and 5pm, Monday to Friday.
7. OUR LIABILITY
7.1 Subject to clause 7.3, if we fail to comply with these terms and conditions we shall only be liable for the membership fee and no further costs.
7.2 Subject to clause 7.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
7.2.1 loss of income or revenue;
7.2.2 loss of business;
7.2.3 loss of profits; or
7.2.4 loss of anticipated savings.
7.3 Nothing in these terms and conditions excludes or limits our liability for:
7.3.1 death or personal injury caused by our negligence;
7.3.2 fraud or fraudulent misrepresentation;
7.3.3 any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and
Services Act 1982; or
7.3.4 any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
7.4 We do not make or give any promises, warranties, guarantees or representations concerning the goods or services provided by our Partners, nor do we accept any losses or liability arising out of, or in connection with, such goods or services. We will not become involved in any dispute between you and any of our Partners.
7.5 We will not be liable if for any reason our site is unavailable at any time or for any period.
Please note:
These terms and conditions and foregoing liability disclaimer, do not affect mandatory legal rights that cannot be excluded under applicable law.
8. Written Communication Applicable laws may require that some of the information or communications we may send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9.NOTICES
All notices given by you to us must be addressed to our Commercial Director at Spa Pass Limited, Aizlewoods Mill, Nursery Street, Sheffield, S3 8GG. We may give notice to you at either the e-mail or postal address you provide to us when registering, or in any of the ways specified in condition 8 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
10. GENERAL PROVISIONS
10.1 No failure or delay by us to exercise any right or remedy provided under these terms and conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
10.2 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these terms and conditions. We each acknowledge that, in entering into these terms and conditions, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Nothing in this clause limits or excludes any liability for fraud.
10.3 We have the right to revise and amend these terms and conditions (and any document expressly referred to in them) from time to time
and you will be subject to the terms and conditions (and any document expressly referred to in them) in force at the time that you order a membership card from our site and become a member of our Members Club, unless any change to these terms and conditions (and
any document expressly referred to in them) is required to be made by law or governmental authority (which if appropriate will be deemed to apply retrospectively).
10.4 If any of these terms and conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term or condition will to that extent be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
10.5 A person who is not party to these terms and conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
10.6 We shall be under no liability to you in respect of anything which, apart from this provision, may constitute a breach of these terms and conditions arising by reason of circumstances beyond our control which shall include (but shall not be limited to) acts of God, war, riot, civil commotion, malicious damage, fire, flood, storm, drought, explosion, sabotage, accident, embargo, compliance with any law or governmental order, rule, regulation or direction, shortage of supplies, equipment, materials, breakdown or labour disputes of whatever nature and for whatever cause arising.

11. LAW AND JURISDICTIONS
These terms and conditions shall be governed by and construed in accordance with English law. Any dispute arising from, or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. REFUNDS
It is not possible to refund a payment after the renewal date. A cancellation must be processed before 5pm one day prior to the payment due date. Please note that all Chargebacks are thoroughly investigated and may add you to a blacklist with our processor which will complicate future online purchases. Denying a purchase that you have made is illegal and will result in an investigation which can lead to heavy fines or other legal action toward you. Your credit rating can be affected by false claims of fraud.

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Poundshop site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Poundshop site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Scholl site for full details

Terms and conditions apply. Please see Superdrug site for full details. Terms & Conditions UK & Republic of Ireland
This page (together with the documents referred to on it) tells you the terms and conditions (Terms & Conditions) on which we supply any of the products (Products) listed on our website www.superdrug.com (the Site) to you. The Products listed on the Site may be supplied directly by Superdrug. Please read these Terms & Conditions carefully before ordering any Products from the Site. You should understand that by ordering any of our Products, you agree to be bound by these Terms & Conditions. You can print a copy of these Terms & Conditions by selecting the print option from the "File" menu of your browser. Please also note that the use of the Site is subject to the terms contained in the Website Terms of Use, which apply whether or not you order any Products from the Site.
We take privacy seriously. The categories of personal data that we process depend on how you use our services. We use your personal data to align our online and in store services with your preferences, to provide you with purchases and services, to deal with your requests, to contact you regarding tailored products and services which may be of interest to you, to provide prize draws or competitions, or to carry out relevant administrative services. All personal data is processed in accordance with applicable data protection laws. For a full version of our Privacy Policy, please see Privacy Policy.
1. Information about us
The Site is operated by Superdrug Stores plc (we / us). We are registered in England and Wales under company number 00807043 with our registered office at 51 Sydenham Road, Croydon, Surrey, CR0 2EU. Our UK VAT registration number is GB777947160 and our Republic of Ireland VAT registration number is IE3346288LH.
2. How the contract is formed between you and us
2.1 You may place an order to purchase a Product advertised for sale on the Site by following the onscreen prompts after clicking on the item you are interested in. You will have an opportunity to check and correct any input errors in your order up until the point at which you submit your order by clicking the "Proceed to Secure Payment" button on the "Payment details" page. No amends can be made by you to your order after this point.
2.2 After placing an order, you will receive an e-mail from us acknowledging that we have received your order and giving you an order number and a summary of your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been dispatched (the Dispatch Confirmation). The contract between us for the sale of a Product will only be formed when we send you the Dispatch Confirmation for the relevant Product. If you order several Products from us which are being delivered at different times or separately from a 3rd Party Supplier, each contract is formed when we provide the Dispatch Confirmation for each Product.
2.3 Each Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
2.4 We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.
2.5 We may be unable to process your order if:
the Product you ordered is out of stock or discontinued; or
there is a problem with authorisation of your method of payment.
2.6 Certain Products made available on the Site are subject to age restrictions imposed by law. We are not permitted by law to supply these Products to individuals who do not satisfy the relevant age requirement and, if you are underage, you must not attempt to order these Products. By registering on the Site, using the Site and / or making a purchase, you confirm and certify that the information you provide, included but not limited to, your date of birth is complete, accurate and up-to-date.
3. Delivery
3.1 We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order.
3.2 We will dispatch all Products comprised in your order which are supplied by us at the same time albeit on some occasions in multiple packages. Delivery will be made to the delivery address specified in your order. Please see Delivery Information for details of where we deliver and the available delivery options. We cannot deliver items within the same order to multiple addresses. We are not responsible for any additional carrying or positioning of Products ordered.
3.3 For certain bulky or heavy items, there may be a delivery charge, which will be added when you checkout. Please make sure that you are satisfied with the delivery charge before confirming your order for Products at checkout.
4. Risk and Ownership
4.1 Once delivered, the Products ordered will become your responsibility and, except in relation to Products that are damaged or faulty when delivered or have been incorrectly delivered, we will not accept any liability for their loss, damage or destruction after they have been delivered.
4.2 Ownership of Products will pass to you on: delivery of the Products; or us receiving full payment of all sums due in respect of the Products, whichever is the later.
5. Price and Payment
5.1 The price of any Products will be as quoted on the Site from time to time, except in cases of obvious error.
5.2 These prices include VAT at the applicable local rates but exclude delivery costs. Delivery costs will be added to the total amount due once you have selected a delivery service from the available options. These are set out in Delivery Information.
5.3 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
5.4 We cannot complete your order until you have paid for it in full. Payment can be made by PayPal and most major credit or debit cards, by completing the relevant details on the "Payment details" page. You can make payment in part via redemption of your Health & Beautycard points. Please see Health and Beautycard Terms & Conditions for further details.
5.5 By using a credit/debit card to pay for your order, you confirm that the card being used is yours. All fields indicated as compulsory must be completed. Please note that we will only use your information in accordance with our Privacy policy. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
5.6 The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Site may be incorrectly priced. We will rectify any such errors as soon as possible once we become aware of them. If a Product's correct price is different from the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
5.7 The Site may offer 'Web Exclusive Prices' on selected Products which will be cheaper than prices in our stores.
5.8 Health & Beautycard member promotions cannot be cumulated with other non-member promotions, unless indicated otherwise or applied in your favour directly at checkout.
6. Our Cancellation, Returns and Refund Policy
6.1 Except in relation to the Products specified in the next paragraph, you may cancel your order at any stage before the Products are dispatched to you, and up to 28 days after receipt. To cancel your order prior to confirmation of dispatch you can either (a) complete and return the cancellation form to help@superdrug.com or (b) click here to contact our Customer Team. To cancel an order after confirmation of dispatch there is no need to contact us. You can simply follow the Returns Procedure >. Your right to cancel set out in this paragraph 6.1 is in addition to your rights under the Consumer Contracts Regulations 2013 (the “Regulations”). Further details of your rights under the Regulations are set out in paragraph 6.8.
6.2 Exceptions
(a) Unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered, you may not cancel your order if the Products are (i) perishable items (e.g. food and baby milk); (ii) medicines; (iii) personalised for you; (iv) sealed Products which are not suitable for return due to health or hygiene reasons if unsealed after delivery, unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered; or (v) unsealed Products which are not suitable for return due to health or hygiene reasons.
(b) If your Products have been supplied by a 3rd Party Supplier, do not follow the Returns Procedure specified above in paragraph 6.1. Instead, you will receive a document labelled "Returns Information" from the 3rd Party Supplier, with your Products. You must check the Returns Information document and follow the steps in that document to return a 3rd Party Supplier Product. Take care to return the item(s) within the time period specified in that document, We (Superdrug) do not handle the returns and these Products cannot be returned to one of our stores.

6.3 Where you decide to cancel an order after the Products have been dispatched, you will be under a duty to return them to us or the relevant 3rd Party Supplier (as applicable), at your own risk. We will not be responsible for any loss or damage to the Products in transit. All such Products should be returned within the time period specified in the Returns Procedure (if it is a Product supplied directly by Superdrug) or Returns Information (if it is a Product supplied directly from a 3rd Party Supplier) received with the Products. Note that Products ordered online and supplied directly by Superdrug can be taken by you to a Superdrug store to handle the return. Until such time as they are returned, you must retain possession of the Products and take reasonable care of them.
6.4 You should return the Products to us unused (except to the extent reasonably necessary to examine them), and in the same condition in which you received them together with the original Product packaging, in accordance with our Returns Procedure for the Product(s).
6.5 Cost of returns
(a) Products dispatched by Superdrug: We will bear the cost of you returning the Products to us providing the parcel is sent from a UK or Republic of Ireland address and does not exceed 5kg in weight and 61cm x 46cm x 46cm in size. Any parcels that exceed the weight and size will be charged at standard Royal Mail (UK) and AN Post (Republic of Ireland) charges and is payable to Royal Mail or AN Post.
(b) Products dispatched by a 3rd Party Supplier: Please check your Returns Information for any costs and instructions relating to returning your Product(s).
NOTE: IF YOUR ORDER COMPRISED SOME SUPERDRUG PRODUCTS AND SOME 3RD PARTY SUPPLIER PRODUCTS, THEY CAN NOT BE RETURNED TOGETHER AND MUST BE SENT SEPARATELY ACCORDING TO THE INSTRUCTIONS IN THE RETURNS PROCEDURE FOR SUPERDRUG PRODUCTS AND RETURNS INFORMATION FOR PRODUCTS SUPPLIED BY ANY 3RD PARTY SUPPLIER.
6.6 After you cancel your order and return the Products we will reimburse you all sums debited by us including the cost of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any Products if the loss is a result of unnecessary handling by you. This would include for example the unsealing of sealed products but excludes Products subject to the Superdrug 100% Happiness Guarantee We will notify you of your refund via e-mail within a reasonable period of time. We will make the reimbursement using the same method originally used by you to pay for your purchase. Refunds for Products purchased as gifts can only be given to the credit/debit card of the person who placed the order. We will process the refund due to you as soon as possible and, in any case, within the earlier of (a) 14 days of the day we receive back the Products from you; (b) 14 days of the day you provide us with evidence that you have returned the Products; or (c) where no Products were dispatched 14 days of the day you provide your notice to cancel the order.
6.7 In addition to our returns policy set out in paragraph 6.1 above, if any Product you purchase is damaged, faulty or incorrect, we or our 3rd Party Supplier(s) may offer an exchange or refund as appropriate, in accordance with your legal rights under the Consumer Rights Act 2018 (the “Act”). Your legal rights under the Act are that within 30 days of delivery of the Products, you may exercise the right to a refund if the Product purchased is not of satisfactory quality, fit for purpose or as described. After the 30-day period, but within six months of the date of delivery and where the Product is faulty, you are entitled to a repair or replacement or where that is not possible, or the repair/ replacement does not resolve the fault, a refund. On expiry of the sixth month following the date of delivery, similar rights under the Act exist, but only if you can prove that the fault was present at the point of delivery.
If you believe a Product is faulty, you should return the Product to us or the 3rd Party Supplier(s) in accordance with the Returns Procedure or the Returns Information received from the 3rd Party Supplier (as applicable) for the Products.
6.8 Under the Regulations you have the following rights:
(a)to cancel your order up to 14 calendar days after the day on which you receive the Products. This right does not apply to the items listed in paragraph 6.2 above unless these items are faulty.
(b)If you decide to cancel your order you must inform us in writing of your decision to cancel. You can cancel by email: help@superdrug.com, or write to: The Superdrug Customer Team, 51 Sydenham Road, Croydon, Surrey, CR0 2EU.
(c) You must take reasonable care of the Products whilst they are in your possession. You must return them to us within 14 days of cancelling the order and we will process your refund in accordance with paragraph 6.6 above.
If you have any questions regarding returns, Contact Us.
6.9 Our policy on cancellations, returns and refunds does not affect your statutory legal rights under the Act or the Regulations. If you have further questions regarding your legal rights please contact your local Citizens’ Advice Bureau or your local Trading Standards Office.

7. Our liability
7.1 We are under a legal duty to supply Products that are in conformity with the contract. We accept no liability for any loss which is not reasonably foreseeable or for any business loss (which includes loss of profits, contracts, goodwill, opportunity and other similar losses).
7.2 This does not include or limit in any way our liability for death or personal injury caused by our negligence, or our responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.
7.3 You must follow any advice we give you to keep Products we supply to you safe (including any instructions or product manuals provided with the Products). We cannot accept liability for damage to Products we have supplied which is caused by your failure to follow this advice.
7.4 Nothing in this section 7 or elsewhere in our Terms & Conditions affects your statutory legal rights.
8. Notices
Any formal legal notices should be sent to us at our Customer Services address set out in the Contact Us section.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
10. General
10.1 If any of these Terms & Conditions are declared invalid, unlawful or unenforceable, then that provision shall be deemed to be deleted from these Terms & Conditions and the remaining provisions shall remain in full force and effect.
10.2 We have the right to revise and amend these Terms & Conditions from time to time without prior notice by changing them on the Site, provided that any such change will not affect any purchases you have made before the change is implemented.
10.3 Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions.
10.4 You and we agree that English law applies to these Terms & Conditions and that any dispute between us arising out of or in connection with these Terms & Conditions will only be dealt with by the English courts, unless you are resident in another part of the United Kingdom or the Republic of Ireland, in which case the applicable law of that part of the United Kingdom or the Republic of Ireland will apply and any dispute will be brought before the courts there. We are required by law to inform you that purchases can be concluded in English only and that no public filing requirements apply.
11. Pharmacy-Only Medicines
The following terms and conditions apply to your ordering of pharmacy-only medicines. These are additional to and supplement our general website terms and conditions which also apply. It is important that you understand and are comfortable with these terms and conditions before using the service and we encourage you to take time to read them.
Professional standards
The sale of Superdrug pharmacy-only medicines through Superdrug.com ("Service") is operated by Superdrug using qualified pharmacists. All our pharmacists are governed by codes of professional ethics and conduct. You can view these professional conduct codes by visiting the General Pharmaceutical Council at www.pharmacyregulation.org.
The pharmacists operate from registered pharmacy premises under General Pharmaceutical Council registered premises number 9010126 at:
Stadium Way
Dale Lane
South Elmsall
West Yorkshire
WF9 2XR
Privacy
Please see our Privacy Policy for details of what information we collect and how we will use and protect it.
Registration
To use this Service you will be required to register and complete an online health questionnaire about your health and the reason for ordering the medicines. It is important that you disclose all relevant facts as this could affect the medicines and any advice you are, or are not, given by our pharmacists. By registering to use this Service and completing the online health questionnaire you confirm that the information you provide during this process is accurate and complete. You agree to update your registration information promptly if it changes. All personal information you provide will be kept secure and processed in accordance with our Privacy Policy.
Superdrug is under no obligation to accept a request for registration and reserves the right to suspend or terminate your use of this Service at any time if your continued use is considered to prejudice Superdrug or other users.
Age Restrictions
We only accept orders from persons aged 16 and over. By placing an order for pharmacy-only medicines, you are confirming that you are aged 16 or over.
Medicines for people other than yourself or your children
If a medicine is for a person other than yourself or one of your children, you will need to have the authority of the person who has requested that you order the medicine. If you place an order for the supply of another person's medicine you confirm that you have their authority to do so.
Verification
When we receive an order from you we will verify it against the information provided on the health questionnaire which you complete at the time of placing the order under this Service. In the event that there are any questions arising from this, we will try to contact you using the information in your registration. If we cannot contact you and we are unable to sell the item(s) we reserve the right to cancel the order.
When a binding agreement to supply is made
No order for pharmacy-only medicines placed by you will be binding on Superdrug until we have confirmed the order in writing to you (which may be by email). We reserve the right to reject any order for pharmacy-only medicines.
Non-Availability/Suitability of medicines
If any of the items on your order are not available, or are not suitable for sale through this Service, we will try to contact you using the information in your registration.
Your cancellation rights
We will start to process your order upon receipt. In accordance with our main terms and conditions, you may not cancel an order for medicines.
Disclaimer
Nothing contained in these terms and conditions should be construed as medical, commercial, legal or other professional advice. Detailed professional advice should be obtained before taking or refraining from any action based on any of the information contained in these terms and conditions or any communications provided to you as a result of your use of this service.
Warning
Failure to abide by this warning could seriously damage your health.
Not all products are suitable for all medical ailments and occasionally, their use may interfere with any treatment you are receiving or aggravate a condition. Please speak to one of our pharmacists if you are in any doubt before ordering.
If you would like to speak to a Superdrug pharmacist please refer to the telephone numbers using the store locator.
Use of this Service outside the UK
This Service is available in England, Wales, Scotland and Northern Ireland only.
Delivery
If you have chosen next day delivery, provided one of our pharmacists is able to approve your order and does not need to request further information from you or provide further information to you, if your order is received by our pharmacists by:
2pm Monday to Friday, you will receive your order by the next working day to the home or work address provided;
5pm Monday to Friday, you can choose to collect your order from a Superdrug store from 1pm the next day. Note that collection is only available during store opening hours; as such please check your chosen store's opening hours.
If your order for medicines is part of a larger order containing other Superdrug products which are not provided under this Service: a) your order will be confirmed after a Superdrug pharmacist has approved your pharmacy-only medicine, and if the medicine is not approved you will be informed by one of our pharmacists; and b) you will receive your complete order only when all items are available (including the pharmacy-only medicines, where the sale of such medicines has been approved and confirmed to you in writing). Owing to the additional time required to check, approve and possibly request further information before a medicine can be provided, orders including pharmacy-only medicines may delay the time it takes to receive your complete order.
Postage and Packaging
All items are posted to the address provided by you in your registration or to an alternative address if directed by you. You acknowledge and accept that we have no control over the postal system and we have no liability in respect of items that are not received by you after we have dispatched them. Due to the nature of these products, we advise that either you or a chosen representative is able to receive the order and place it in a safe place. In the event that the packaging is opened after delivery, we will have no liability to you for lost or damaged items or for what third parties find out about you as a result.
Notification of errors
You should check the items delivered to you carefully and promptly upon receipt. If you believe that there may have been an error, or the items have been tampered with, you should contact us immediately and should not take or use any of the items.
Changes to any of our Terms and Conditions
We reserve the right to change these terms and conditions at any time. The new version will be posted on this website and will take effect immediately upon posting. If you use the website after the new terms and conditions have come into effect, you will be indicating your agreement to be bound by the new terms and conditions.
Nothing in these terms and conditions shall affect your statutory rights.
12. Contact Us
If you experience problems with ordering from the Site or have any questions with regard to an order, please feel free to Contact Us.
13. Updates
These Terms & Conditions were last updated in April 2019.

Terms and conditions apply. Please see Protein Empire site for full details. SECTION 1 - ONLINE STORE TERMS
By accessing the website (Proteinempire.com), you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. https://www.proteinempire.com/privacy-policy-cookie-restriction-mode.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Protein Company LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Protein Company LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of Jersey, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Royal Court of Jersey, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in this court.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - TRADEMARKS
All trademarks, brand logos and other distinguishing marks portrayed on this web-site, whether registered or unregistered with the UK Intellectual Property Office, belong to the website owner and may not be reproduced in whole or part without the prior written permission of the website owner.
Copyright.
The contents of this website are copyright to The Protein Company Ltd.
Conflict of Terms.
If there is any conflict between the terms and conditions (T&C’s) mentioned herein and the T&C's mentioned in any other section of this website which relates to a specific product or service then the T&C’s that will apply are the T&C's which relate to the specific product or service described.

SECTION 21 – RETURNS
Please view our returns section for more info.

SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via our contact us page or postal address below;
Postal Address:
The Protein Company LTD
3 Bond Street
St.Helier
JE2 3NP
Contact Number: (+44) 01534 860 744

Terms and conditions apply. Please see TONI&GUY site for full details. This privacy notice aims to give you information on how we collect and process the personal data you provide when you:
visit one of our salons;
visit our websites (regardless of where you visit it from);
sign up to our rewards card;
register for online bookings;
make an appointment by telephone;
use the Toni & Guy mobile App; or
sign up to the Toni & Guy newsletter
Access to this website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Terms and conditions apply. Please see HealthExpress site for full details. By using this Site, undertaking an online medical consultation and purchasing treatment from this Site, I affirm and state truthfully as if I was under oath that:
1. I am at least 18 years of age and an adult of sound mind and judgement.
2. I am permitted by the laws in my residing country to receive the treatment and medication that I am requesting for my personal use, and I enter into this Agreement in compliance with the laws of my country.
3. I, the patient, have recently undergone an examination with a local Doctor or my General Practitioner (GP) who has evaluated my current condition and past medical history and deemed this to be to a satisfactory level.
4. My local Doctor or GP is a registered medical practitioner who is available for a further consultation if the need arises and I agree to immediately contact my Doctor for any necessary check-up, care or intervention in the event that I should experience any side effects or complications or have any questions in respect of the medication(s). The prescribing Doctor and the dispensing pharmacy may also be contacted and I will email them accordingly to arrange for the prescribing Doctor or the dispensing pharmacy to call me back, if the need arises. I accept that the prescribing Doctor or an appointed representative may contact me for any reason whatsoever even if I have not requested them to do so.
5. The prescription and medication that I am requesting are entirely for my own personal medical needs and my own personal use, are required for my condition and will not be used to sell onto any third party or used to stockpile an excess of medication beyond an adequate supply.
6. I agree and understand that the purpose of this service is to support, not replace, the relationship with my healthcare providers, local Doctor or GP.
7. I have been informed by an appropriately trained health care professional and fully understand the benefits, possible side effects and risks of the prescription treatments I may request. I have also studied written or online materials on these medications including various links and websites that offer in-depth material on the subject.
8. I may have used on previous occasions the medication that I am requesting under a Doctor's supervision and its use was safe and free from side effects. I also state that my local examining Doctor or GP advised me that the use of the medication is not contraindicated for me and is appropriate for my personal medical needs.
9. By completing this consultation and anything associated here forth, I am requesting that a UK- or EU-registered prescriber act only in an adjunct capacity to my local Doctor or GP. I do not wish for this registered prescriber to replace my local Doctor or GP. As a result I confirm that I am requesting that the registered prescriber considering my consultation issue the prescription for dispensing by the associated licensed pharmacy.
10. I will immediately contact a local Doctor or my GP for any necessary medical intervention should a complication or side effect manifest whilst using the medication or at any time thereafter. Before taking any other new medicines, I agree to first obtaining approval from a registered medical practitioner or pharmacist and take full responsibility in this regard. I agree to fully disclose to this practitioner the list of medications that I am currently taking including the one being ordered from this Site.
11. I have answered and will answer all questions answered truthfully and to the best of my knowledge, in the same way I would answer in a 'face-to-face' consultation with my local Doctor or GP.
12. I understand that full disclosure is essential in maintaining my personal safety and I will without fail adhere to this condition of disclosure at all times.
13. As a further affirmation of the aforementioned point, I confirm that I have disclosed in full any and all information concerning my health and medical history that may be relevant to my request for treatment and medication. I have not omitted or misrepresented any information or statement of fact during the consultation process and relevant hereto.
14. I fully understand that there are risks as well as benefits associated with and in relation to the use of any medication or treatment. I affirm that I have undergone a recent medical examination with respect to my physical and medical condition.
15. I agree to monitor my blood pressure and will do so at least once every 7 (SEVEN) days. I agree to stop taking the medication immediately if my blood pressure is higher than 140/90 (if the top number is greater than 140 or the bottom number is greater than 90). I will stop taking the medication immediately and will consult a Doctor or my GP as soon as possible and without any further delay.
16. I am permitted by law to use the credit card and or any other payment card that will be used to purchase the medication or treatment, if my request is approved and processed. I affirm that I am an authorised cardholder or signatory and or duly authorised to use the payment card used on this Website.
17. I have not been induced or placed under duress to use this Site, undertake an online medical consultation and or purchase medication or any other treatment that I requested or may request and I do so out of my own free will and choice.
18. By proceeding with this request for the chosen treatment or medication, I am voluntarily agreeing to all of the above-mentioned points. I understand that by using this Site and the service it provides, I irrevocably bind myself to the Terms and Conditions contained herein.

Terms and conditions apply. Please see Just Vitamins site for full details. Terms and Conditions
1. The contract between us
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
2. Price
2.1 The prices payable for goods that you order are as set out in our website.
2.2 You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
3. Right for you to cancel your contract
3.1 You may cancel your contract with us for the goods you order at any time up to the end of the fourteenth working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.
3.2 To cancel your contract you must notify us in writing.
3.3 If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
3.4 Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
4. Cancellation by us
4.1 We reserve the right to cancel the contract between us if:

4.1.1 we have insufficient stock to deliver the goods you have ordered;
4.1.2 we do not deliver to your area; or
4.1.3 one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
4.2 If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
5. Delivery of goods to you
5.1 Unless specified by you, we may ship your order in our 'letterbox friendly' cardboard delivery carton. These boxes have been designed to easily fit through a letterbox that is a minimum of 39mm in height (as suggested by the Royal Mail), by 160mm wide. If you feel that your letterbox is smaller than these dimensions, or are unsure whether the carton will fit, please advise us and we will ship your goods in a padded delivery bag.
5.2 We will deliver the goods ordered by you, to the address you give us for delivery at the time you make your order.
5.3 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
5.4 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
6. Liability
6.1 If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.
6.2 If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to us under this condition, our only obligation will be, at your option:
6.2.1 to make good any shortage or non-delivery;
6.2.2 to replace or repair any goods that are damaged or defective; or
6.2.3 to refund to you the amount paid by you for the goods in question in whatever way we choose.
6.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 6.2.3 above.

6.4 You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. Certain national laws may prohibit the importation or exportation of certain of our goods to you. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
6.5 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
7. Notices
Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our registered address at 2 Wolfe Road, Coventry. CV4 9UP, and all notices from us to you will be displayed on our website from time to time.
8. Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
9. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
10. Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.
11. Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any terms of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
12. Governing law
The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

13. Entire agreement
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation to these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

Terms and conditions apply. Please see My Spa Pass site for full details. 1. INFORMATION ABOUT MY SPA PASS
Our site is operated by Spa Pass Ltd (we or us), a company registered in England and Wales with company number 10939229 and with our registered office at Spa Pass Limited, Aizelwoods Mill, Nursery Lane, Sheffield, S3 8GG. This is also our main trading address.

2. YOUR STATUS
2.1 By placing an order for membership through our site, you warrant;
2.1.1 That you are legally capable of entering into binding contracts and you are at least 18 years old;
2.1.2 You will be financially responsible for all of your use of and through our site.
2.1.3 All information supplied by you in using this website are true and accurate; and
2.1.4 You shall be completely responsible for all charges arising out of the use of our site including without limitation the costs of products or services provided by suppliers with whom you contract via our site.
2.2 We process information about you in accordance with our PRIVACY POLICY. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
2.3 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
2.4 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

3. YOUR CONTRACT WITH US
3.1 After placing an order for membership through our site accompanied with the correct payment by debit, credit card, or any other payment method and upon our accepting your application to join My Spa Pass we will send you an email to confirm your order.
3.2 A verification email will be sent to you to complete the registration followed by a welcome email confirming your membership.
3.3 Title of your My Spa Pass only passes to you on receipt by us of payment in cleared funds from you. If payment of cleared funds is not received by us (e.g. credit card payments are charged back or accounts remain unpaid at the due date) your contract will be voided and any My Spa Pass despatched to you will be disabled by us.

4. TYPE OF MEMBERSHIP
Annual Membership
You can apply to become a member of our annual membership. Please note that a My Spa Pass membership is an ongoing subscription service and will automatically renew at the end of your initial membership term at the same fee as the initial membership cost. You can cancel your membership at any time inaccordance with the relevant terms and conditions but otherwise, your membership will continue to renew towards the end of each subsequent term until it is cancelled in accordance with these conditions. Automatic renewal applies to all members where you have provided us with payment details.
Annual membership
(a) The cost of your annual membership will be advertised on our site and may vary from time to time.
(b) Your membership will automatically renew on the same date each year.
(c) Your membership card; we will send out a new annual pass after payment has been received on your renewal date each year
(d) You may cancel your membership at any time during the cancellation period, this is the 14 day ‘cooling off’ period commencing on the initial purchase (For trial memberships the “initial purchase” is at point of signing up for the trial so once this renews into an annual membership no refund is available) of your card. If you cancel during this period:
4.1 You need to do so logging into your online account on our website. On cancellation you will receive an email confirmation of cancellation of your account from us.
4.2 You will be entitled to a refund of your membership fee less a pro rata charge for the period of cover and our £15 administration charge; and
4.3 You will be responsible (at your cost) for the return of your My Spa Pass card (if issued) and any promotional items sent to you such items to be returned within a period of 14 days from the date of cancellation of your membership.
Please note that:
4.4 No refund of your membership fee will be made by us if you cancel your membership after the cooling off period has expired;
4.5 And from the date of cancellation we will disable your log in details so you will be unable to access any member offers and promotions appearing on My Spa Pass website.
Monthly Subscription
4.6 Your membership will commence when your application is made
4.7 We will charge you a monthly fee (stated to you at the time of purchase) at the start of every month until you cancel your membership. Once the monthly fee has been charged it is final and no refund is available.
4.8 Your membership will automatically renew on the same date each month.
4.9 You can cancel your membership at any time by logging into your online account on our website. On cancellation you will receive an email confirmation of cancellation of your account from us.

5. CONDITIONS OF USE
5.1 You must not share your Members Club username or password with any other person;
5.2 You must not share you My Spa Pass membership card with anyone; it is not transferrable.
5.3 You must not reproduce in any form your plastic My Spa Pass membership card;
5.4 As “My Spa Pass” is a trade mark registered in the UK and operated under an exclusive licence by Spa Pass Limited (our trade mark) you must not reproduce or otherwise use any part of our trade mark or anything deceptively similar to it, or authorise assist or enable others to do so without our prior written consent;
5.5 You must not use our trade mark in combination with any other third party trademarks, names, logos, illustrations, photographs, video or audio sequences or graphics without our prior written consent;
5.6 You must not use or share any discount codes, vouchers or details of the savings we have obtained from those partnership organisations whom participate with us via social media, on printed material, or in any other media whatsoever;
5.7 You must submit your designs for any printed materials you want to produce (in whatever format) using your My Spa Pass plastic membership card and/or our trade mark to us for our prior written approval;
5.8 You must not make use of any design you submit to us or any advertising, marketing or promotional materials incorporating such design unless we have given prior written approval for each and every use; and
5.9 You must not supply your plastic My Spa Pass membership card to any person in connection with either the purchase of any goods or the payment for or hiring of goods under a hire purchase agreement whether with any of our Partners or otherwise.
Please note that:
5.10 Failure to comply with any of the above conditions will entitle us to either (i) cancel your membership with immediate effect by written notice to you, or (ii) suspend your membership and the use of your My Spa Pass membership card until you have remedied your breach of the conditions to our satisfaction. Failure by you to remedy the breach within 14 days of our notifying you of the same and requesting you to remedy it will result in the immediate cancellation of your membership; and
5.11 There is a £8 administration charge for replacing any lost, stolen or damaged plastic My Spa Pass membership card.

6. OUR PARTNERS & USE OF YOUR MY SPA PASS MEMBERSHIP CARD
6.1 Our current Partners and their redemption locations are shown on our website.
6.2. As a member you are granted access to offers and partnership rates. The discounts provided will vary and you should check the details of each site on our website for details of how to redeem/book the specific offer before going. Most partners will require a pre booking and ask for membership proof on entry/when paying. Pre-bookings can be made online where available or by telephoning the site directly. When presenting your My Spa Pass membership card upon entry you may also be required to show identification as proof you are the member. Failure to provide identification if requested can void any booking discount.
6.3. The expiry date of each My Spa Pass membership card should be checked and will not be valid if expired and cannot be used.
6.4.My Spa Pass membership cards can only be used by the named member and is strictly non-transferable.
6.5.On occasion we will remove or amend offers or promotions provided by our Partners. We will endeavour to replace them although we shall have no liability for any such withdrawals or changes to the availability of an offer.
6.6.Members will have the benefit of all additional associations or third party offers which are added to the Member’s Area of our site and are subject to availability.
6.7. Any printed material that you may receive from us provides information about offers available from our Partners that were correct at the time of printing and are subject to change.
6.8.To be valid when presented for exchange, your membership card must be intact and not damaged.
6.9.Your My Spa Pass membership card cannot be refunded or exchanged for cash or other denominated vouchers or discount cards, nor can it be used in conjunction with any special promotions, discount tokens,coupons or cards.
6.10.We are not liable for any site, or any of our Partners that refuse to honour the advertised discount or promotion.
6.11. Any queries regarding the redemption of your My Spa Pass membership card with any of our Partners should be directed to our operations team on telephone number 0114 282 3370 between 10am and 5pm, Monday to Friday.
7. OUR LIABILITY
7.1 Subject to clause 7.3, if we fail to comply with these terms and conditions we shall only be liable for the membership fee and no further costs.
7.2 Subject to clause 7.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
7.2.1 loss of income or revenue;
7.2.2 loss of business;
7.2.3 loss of profits; or
7.2.4 loss of anticipated savings.
7.3 Nothing in these terms and conditions excludes or limits our liability for:
7.3.1 death or personal injury caused by our negligence;
7.3.2 fraud or fraudulent misrepresentation;
7.3.3 any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and
Services Act 1982; or
7.3.4 any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
7.4 We do not make or give any promises, warranties, guarantees or representations concerning the goods or services provided by our Partners, nor do we accept any losses or liability arising out of, or in connection with, such goods or services. We will not become involved in any dispute between you and any of our Partners.
7.5 We will not be liable if for any reason our site is unavailable at any time or for any period.
Please note:
These terms and conditions and foregoing liability disclaimer, do not affect mandatory legal rights that cannot be excluded under applicable law.
8. Written Communication Applicable laws may require that some of the information or communications we may send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

9.NOTICES
All notices given by you to us must be addressed to our Commercial Director at Spa Pass Limited, Aizlewoods Mill, Nursery Street, Sheffield, S3 8GG. We may give notice to you at either the e-mail or postal address you provide to us when registering, or in any of the ways specified in condition 8 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
10. GENERAL PROVISIONS
10.1 No failure or delay by us to exercise any right or remedy provided under these terms and conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy.
10.2 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these terms and conditions. We each acknowledge that, in entering into these terms and conditions, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Nothing in this clause limits or excludes any liability for fraud.
10.3 We have the right to revise and amend these terms and conditions (and any document expressly referred to in them) from time to time
and you will be subject to the terms and conditions (and any document expressly referred to in them) in force at the time that you order a membership card from our site and become a member of our Members Club, unless any change to these terms and conditions (and
any document expressly referred to in them) is required to be made by law or governmental authority (which if appropriate will be deemed to apply retrospectively).
10.4 If any of these terms and conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term or condition will to that extent be severed from the remaining terms and conditions which will continue to be valid to the fullest extent permitted by law.
10.5 A person who is not party to these terms and conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
10.6 We shall be under no liability to you in respect of anything which, apart from this provision, may constitute a breach of these terms and conditions arising by reason of circumstances beyond our control which shall include (but shall not be limited to) acts of God, war, riot, civil commotion, malicious damage, fire, flood, storm, drought, explosion, sabotage, accident, embargo, compliance with any law or governmental order, rule, regulation or direction, shortage of supplies, equipment, materials, breakdown or labour disputes of whatever nature and for whatever cause arising.

11. LAW AND JURISDICTIONS
These terms and conditions shall be governed by and construed in accordance with English law. Any dispute arising from, or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. REFUNDS
It is not possible to refund a payment after the renewal date. A cancellation must be processed before 5pm one day prior to the payment due date. Please note that all Chargebacks are thoroughly investigated and may add you to a blacklist with our processor which will complicate future online purchases. Denying a purchase that you have made is illegal and will result in an investigation which can lead to heavy fines or other legal action toward you. Your credit rating can be affected by false claims of fraud.

Terms and conditions apply. Please see M·A·C site for full details. MAC UK - GENERAL TERMS AND CONDITIONS FOR ONLINE PRODUCT SALES
Date of Last Update: February 14th, 2019
Welcome to our MAC UK website (the “MAC UK Site” or the “Site”).
By placing an order with Estee Lauder Cosmetics Limited (“MAC”, “we”, “us” or “our”) for products which are sold on the Site (“Products”) you will be deemed to have read, understood and agreed to these Terms and Conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully and, if you are unhappy with any aspect of these, then you should contact one of our customer service advisors before placing an order with us.
We amend these Terms and Conditions from time to time. Please look at the top of these Terms and Conditions to see when these Terms and Conditions were last updated. Every time you order Products from us, the Terms and Conditions in force at the time of your order will apply to the contract between you and us. If we have to revise these Terms and Conditions and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.
1. ABOUT MAC
Estee Lauder Cosmetics Limited’s address and registered office is One Fitzroy, 6 Mortimer Street, London, W1T 3JJ; registered in England and Wales with company registration number 659213; VAT registration number GB 193-0816-58.
2. OTHER POLICIES
The following additional policies (which can be accessed by clicking on the link below) also form part of these Terms and Conditions and should be read carefully before placing an order:
PRIVACY AND COOKIES POLICY;
WEBSITE TERMS OF USE;
MY ORDER;
DELIVERY CHARGES AND OPTIONS; and
SHOPPING ONLINE.
3. OUR CONTRACT WITH YOU
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. We will confirm acceptance of your order by sending you an email that confirms that the Products have been dispatched (“Dispatch Confirmation”). A legally binding contract between us will be formed when we send you the Dispatch Confirmation (or, in the unlikely event that a Dispatch Confirmation is not sent due to a processing error, when we dispatch the Products to you) (“Contract”). If you require any information concerning your order please email us at INFOMAC@MACCOSMETICS.CO.UK quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a Product or pricing error if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
If you wish to make a change to the Products you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the Contract (please see clause 5 below).
A Product will be your responsibility from the time we deliver the Product to the address you gave us or you collect it from us.
You own a Product once we have received payment in full.
4. PURCHASE-RELATED POLICIES
The Products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the Products or services, or samples thereof, you purchase or otherwise receive from us. Please note that samples are subject to availability. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
The images of the Products on the Site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products. Your Product may vary slightly from those images. The packaging of Products may also vary from that shown in images on our website.
The purchase of Products through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with English law.
You may only purchase Products from our site if you are at least 18 years old.
5. CANCELLATION RIGHTS
We hope that you are delighted with your order, however, because you are a consumer and have purchased your Product online, you have a legal right to cancel your Contract under the Consumer Contracts Regulations 2013 from the date of the Dispatch Confirmation (the date on which we email you to confirm our acceptance of your order) until the date which is 14 days after you receive the Products. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the Contract and receive a refund.
Your right to return goods does not apply to goods:
made to your specification; or
which have been clearly personalised (such as by being engraved); or
which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly; or
where sealed goods have been supplied which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery.
To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the CANCELLATION FORM on our website. If you use this method we will email you to confirm we have received your cancellation. A copy of the cancellation form may also be included in hard copy form with your order packaging. In addition, you can contact our Customer Services Team on 0808 281 0230 (SEE OPENING TIMES HERE) or by email at INFOMAC@MACCOSMETICS.CO.UK. If you are emailing us or writing to us please include details of your order to help us to identify it. If you send us your cancellation form by email or by post, then your cancellation is effective from the date you send us the email or post us the letter.
If you cancel your Contract we will:
refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop (or you can choose to have such goods returned to you within 14 days of our notification that we intend to make a deduction). If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer.
make any refunds due to you as soon as possible and in any event within 14 days after the day on which we receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us.
refund you on the credit card or debit card or other payment method used by you to pay. If you used vouchers to pay for the Products we may refund you in vouchers. You will receive email notification of your refund from our Customer Services Team.
EXCHANGES.
If you indicate in your cancellation request that you would rather receive an exchange than a refund then this will be processed within 7 working days of receiving your returned goods and will be delivered via standard delivery. In these circumstances a new Contract will be deemed to have been formed between us in relation to the new Product you have selected (and your various rights of cancellation and return as set out herein will apply to that Product). In the event that we are not able to satisfy your request for an exchange then we will refund you the cost of the Product and the original Contract between us will be cancelled.
If a Product has been dispatched to you or you have received them before you decide to cancel your Contract then:
then you must return it to us without undue delay (in the original product packaging if possible) and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract;
you can either send it back to us at MAC Online Customer Services, Constellation House, 3 Kite’s Croft Business Park, Warsash Road, Fareham, Hants, PO14 4FL or return it to any MAC store with your completed cancellation form (please note that online orders will not be able to be returned in store if you paid by PayPal);
when returning goods please obtain a proof of postage (we do not accept responsibility for goods lost in transit) and ensure that the parcel is adequately sealed;
customers wishing to return fragrance Products should have regard to any labelling and packaging guidelines produced by Royal Mail or any other courier that is used; and
unless the Product is faulty or not as described you will be responsible for the cost of returning the Product to us.
If you cancel your order but do not send off such goods to us within 14 working days of notifying us of cancellation, we shall be entitled to withhold payment of any refund.
If you made your purchase through a partnered retail location, such as an airport or department store, then any return will need to be made in accordance with the returns/cancellation policy of the relevant retailer and should not be returned directly to us. Similarly, if you purchased products on the MAC website or in a MAC store, you must return them in accordance with the procedure outlined here and not directly to a partnered retail location.
6. YOUR OTHER STATUTORY RIGHTS TO RETURN PRODUCTS UNDER THE CONSUMER RIGHTS ACT 2015
Because you are a consumer, we are under a legal duty to supply Products that are in conformity with the Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described. These legal rights (which are summarised in general terms below) are not affected by your right of return and refund in clause 5 above or anything else in these Terms and Conditions or elsewhere on this Site.
The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your Products your legal rights entitle you to the following:
up to 30 days: if your goods are faulty, then you can get an immediate refund.
up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.
after six months (depending on the type of Product): if your goods do not last a reasonable length of time you may be entitled to some money back.
7. OUR LIABILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms and Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products as summarised at clause 6 and for defective Products under the Consumer Protection Act 1987.
We only supply Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
8. TRANSFER OF RIGHTS
We may transfer our rights and obligations under these Terms and Conditions to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms and Conditions. You may only transfer your rights or your obligations under these Terms and Conditions to another person if we agree in writing.
9. COMPLAINTS
In case of complaint about your online purchase, you may contact us by email at INFOMAC@MACCOSMETICS.CO.UK or write to us at MAC Online Customer Services, Constellation House, 3 Kite’s Croft Business Park, Warsash Road, Fareham, Hants, PO14 4FL.
10. LAW AND DISPUTES
These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales and proceedings may be brought in relation to the matters set out herein in the courts of England and Wales.
According to EU Regulation no.524/2013 on online dispute resolution for consumer disputes, you may refer disputes to the EU Commission’s online platform available at: HTTPS://WEBGATE.EC.EUROPA.EU/ODR/MAIN/INDEX.CFM

Terms and conditions apply. Please see Protein Empire site for full details. SECTION 1 - ONLINE STORE TERMS
By accessing the website (Proteinempire.com), you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (IF APPLICABLE)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. https://www.proteinempire.com/privacy-policy-cookie-restriction-mode.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Protein Company LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless The Protein Company LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of Jersey, regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Royal Court of Jersey, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in this court.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - TRADEMARKS
All trademarks, brand logos and other distinguishing marks portrayed on this web-site, whether registered or unregistered with the UK Intellectual Property Office, belong to the website owner and may not be reproduced in whole or part without the prior written permission of the website owner.
Copyright.
The contents of this website are copyright to The Protein Company Ltd.
Conflict of Terms.
If there is any conflict between the terms and conditions (T&C’s) mentioned herein and the T&C's mentioned in any other section of this website which relates to a specific product or service then the T&C’s that will apply are the T&C's which relate to the specific product or service described.

SECTION 21 – RETURNS
Please view our returns section for more info.

SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via our contact us page or postal address below;
Postal Address:
The Protein Company LTD
3 Bond Street
St.Helier
JE2 3NP
Contact Number: (+44) 01534 860 744

Terms and conditions apply. Please see The Fragrance Shop site for full details. The Fragrance Shop Terms and Conditions of Sale
Our terms
1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply goods to you.
1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide goods to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
2. Information about us and how to contact us
2.1 Who we are. We are TFS Stores Limited a company incorporated in England and Wales, under company registration number 06789842 with our registered office at Churchill Point, Lake Edge Green, Trafford Park, Manchester, M17 1BL.
2.2 How to contact us. You can contact us by telephoning our customer service team at +44 (0) 161 468 1701 or by writing to us at customerservice@thefragranceshop.co.uk.
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address you provided to us in your order.
2.4 'Writing' includes emails. When we use the words 'writing' or 'written' in these terms, this includes email but not fax.
2.5 “Working day” means Monday to Friday on any day which is not a bank or public holiday in the UK.
3. Our contract with you
3.1 Price. The prices payable for goods that you order are as set out in our website. You will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out in our website.
3.2 How we will accept your order. Our acceptance of your order and formation of a binding contract occurs when we dispatch your order from our warehouse. If we choose to end this contract, we will notify you in writing as soon as possible and refund any transactions within 7 working days.
3.3 If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the goods. This might be because the goods are out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the goods or because we are unable to meet a delivery deadline you have specified.
3.4 Bulk Orders. Our agreements with the major brand houses include clauses where we agree not to sell cosmetics and fragrance on for the purpose of resale. Where we suspect that customers are buying large numbers of items for the purposes of reselling them, we reserve the right to cancel these orders at any point up to the item being dispatched. Due to this restriction, we reserve the right to cancel any orders of 5 or more units.
3.5 Free Samples with Online Orders. Some goods (e.g. fragrance) may contain free samples with orders placed via our website. It may be the case however, for some delivery methods such as “Click & Collect'', that sample vials may be exchanged for alternative sampling experiences in store on collection.
3.6 Gift Cards. Activated gift cards can be redeemed in full or part payment for any goods in The Fragrance Shop stores or online, subject to the following terms:
(a) the gift card cannot be exchanged for cash or any other vouchers;
(b) the balance of your gift card can be checked in-store or online;
(c) no change will be given as part of a gift card transaction, but any remaining balance can be used for future purchases;
(d) in the event that the balance on the card is not redeemed after 12 consecutive months the gift card will automatically expire and the remaining balance will be cancelled;
(e) The Fragrance Shop cannot replace or reimburse the card if it is lost or stolen;
(f) you are not able to top-up an existing gift card online (this must be done in-store) and expired or de-activated cards cannot be re-used; and
(g) in the event you would like to cancel an order where you have used a gift card as payment or you have any questions or concerns please contact our customer services team.
3.7 Discounting. Please check the separate terms and conditions supplied with the individual codes. Please be aware that all Creed, Escentric Molecules, gift cards, scentaddict and Discovery Club offers are excluded from all discount codes and special offers. Outlets are excluded from offers. Jean Paul Gaultier 15% off. Selected lines only, offer excludes gift sets. Percentage off against list price. Cannot be used in conjunction with any other promotion or offer
3.8 Flash Sales. Please note that discounts for flash sales are only available during the specified times of the promotion, and can be applied at checkout with the relevant discount code. Online times may differ to the in-store times so please check before you visit our store to avoid missing the promotions. The manually applied code cannot be used in conjunction with any other codes or offer. Flash sale orders are subject to a maximum of five units per transaction. Discount cannot be used against gift cards or Creed products, Escentric Molecule products, scentaddict offers and Discovery Club offers.
3.9 PERFUME18 -
Discount cannot be used against gift cards or Creed products, Escentric Molecule products, scentaddict offers and Discovery Club offers. Offer is online only.
3.10 Free Gift Over Promotion. Subject to availability whilst stocks last. This promotion is not valid on Chanel fragrances.
3.11 Goods may vary slightly from their pictures. All photography is for illustrative purposes only and the actual item may vary in colour, design and size. The packaging of the goods may vary from that shown in images on our website.
3.12 We reserve the right to amend these terms and conditions from time to time. Any change will be notified on our website.
4. Your rights to make changes
4.1 If you wish to make a change to the goods you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the goods, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.
4.2 We undertake all reasonable care to ensure that all the details, prices and descriptions of website goods are accurate at the time when the appropriate information was entered onto our system (E&OE).
4.3 Whilst we endeavour to keep the website as up-to-date and accurate as is possible, there may be rare occasions when the information on the website (including descriptions, stock and pricing) at a certain time may not reflect the position exactly at the point an order is placed.
5. Temporarily Out of Stock Items
5.1 We update our web site regularly with stock that we have available however, if you order an item and it is out of stock (may be due to unprecedented demand) then we will refund you the amount for the item and any associated services such as delivery or gift wrapping.
5.2 If you order multiple items and some items are temporarily out of stock (may be due to unprecedented demand) then we will send you the items that are currently in stock and refund you the amount for the items not currently in stock.
6. Delivery
6.1 Delivery costs. These are clearly listed on our Delivery page and at the checkout (before your order is completed).
6.2 We currently deliver to UK addresses and also various international destinations. If you would like to find out more information on our delivery times/cut-off times, charges and destinations please visit our Delivery page.
6.3 When ordering goods for delivery overseas, your order maybe subject to import duties and taxes which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. International deliveries are subject to opening and inspections by customs authorities.
6.4 During periods of severe weather conditions (e.g. floods, gales and snow) all of our delivery methods may take longer than expected. In these circumstances, we aim to keep our customers abreast of the situation and will amend our delivery estimates accordingly. However, we advise all of our customers to plan their orders with plenty of time, especially when forces beyond our control come in to play. If our supply of the goods is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods you have paid for but not received.
6.5 If you are not at home when the goods are delivered. If no one is available at your address to take delivery and the goods cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the goods from a local depot. Please ensure that the delivery address you enter is correct. Goods that are returned to us will incur a further delivery charge.
6.6 If you do not re-arrange delivery. If after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may end the contract.
7. Our 90 day returns policy
7.1 You can return any goods to us within 90 days of purchase. If you change your mind, or if you receive an item that is faulty or incorrect, please notify us as soon as possible, in any event no later than within 90 days. We will replace the goods (subject to availability) or refund your payment at your option. Please note that you do not have the right to change your mind in respect of any sealed goods once they have been unsealed.
7.2 For further information on how to return an item to us, please visit our 'Returns' page.
7.3 Section 9 (Refunds) sets out details of how and when refunds will be made.
8. Your statutory right to cancel
8.1 Exercising your right to cancel (Consumer Contracts Regulations 2013). For most goods bought online you also have a legal right to cancel your order within 14 days of delivery and receive a refund.
8.2 When you don't have the right to cancel. You do not have a right to cancel in respect of any sealed goods once they have been unsealed.
8.3 To cancel your order, please write a letter or send an email stating that you wish to exercise your statutory right to cancel, including your full name, address, and order number. Your item must be re-packaged securely and sent to us within 14 days of the date you notified us of your intension to cancel.
8.4 Please note that you will be responsible for the costs of returning the goods to us, unless we delivered items to you in error or the item is faulty. If you do not return the item within 14 days, we may either withhold the refund or arrange for collection of the item from you at your cost.
8.5 We reserve the right to deduct monies from refunds where the goods show signs of unreasonable use leading to diminished value.
8.6 Section 9 (Refunds) sets out details of how and when refunds will be made.
9. Refunds.
9.1 When we will pay the costs of return. We will pay the costs of returning the goods:
(a) if the goods are faulty or misdescribed; or
(b) if you are ending the contract because we have told you of an upcoming change to the goods or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong.
In all other circumstances (including where you are exercising your right to cancel) you must pay the costs of returning the goods.
9.2 What we charge for collection. If you are responsible for the costs of return, and we are collecting the goods from you, we will charge for collection. The costs of collection will be the same as our charges for Next Day delivery service, see our Delivery page for details.
9.3 How we will refund you. We will refund you the price you paid for the goods, including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
9.4 Deductions from refunds if you are exercising your right to cancel. If you are exercising your right to cancel:
(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. See our Returns page for information about what handling is acceptable and examples]. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer a premium delivery service at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.
9.5 When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your statutory right to cancel then:
(a) If we have not offered to collect the goods, your refund will be made within 14 days from the day on which we receive the goods back from you or, if earlier, the day on which you provide us with evidence that you have sent the goods back to us.
(b) In all other cases, your refund will be made within 14 days of your telling us you have changed your mind.
10. Undelivered Items.
10.1 If an item fails to arrive with you after being dispatched by ourselves we have to wait for a period of 15 working days (10 working days for next day delivered items) from the date of dispatch before we can offer a refund or redelivery of that item. This is due to the fact our couriers will not consider an item lost until this point, so it is still likely that the item will still arrive.
10.2 If the item doesn’t arrive within this period, we will ask you to sign and return a form confirming that you have not received your order before we process a refund or a re-delivery.
10.3 Please note that any non-delivered items must be reported to us in writing or email (details which can be found in clause 7.3) within 10 days of dispatch. Any issue reported to us outside of this time period will not be able to be refunded or replaced.
11. Price and payment.
11.1 Where to find the price for the goods. The price of the goods (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the goods advised to you is correct. However please see clause 11.3 for what happens if we discover an error in the price of the goods you order.
11.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the goods, we will adjust the rate of VAT that you pay, unless you have already paid for the goods in full before the change in the rate of VAT takes effect.
11.3 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the goods we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the price of the goods at your order date is less than our stated price at your order date, we will charge the lower amount. If the price of the goods at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mis-pricing, we may end the contract, refund you any sums you have paid and require the return of any goods provided to you.
11.4 When you must pay and how you must pay. We accept payment with VISA, Maestro, Master Card, American Express, PayPal and Klarna which:
(a) for goods, you must pay for before we dispatch them. We will not charge your credit or debit card until we dispatch the goods to you.
(b) for subscription services, you must pay for before we dispatch them. We will not charge your credit or debit card until we dispatch the goods to you.
12. How we may use your personal information
12.1 We will only use your personal information as set out in our Privacy Policy which can be found by visiting http://www.thefragranceshop.co.uk/final-privacy-policy.aspx
13. Other important terms
13.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.
13.2 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms except as explained in clause 13.1. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
13.3 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
13.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the goods, we can still require you to make the payment at a later date.
13.5 Which laws apply to this contract and where you may bring legal proceedings. This contract is governed by English law and each party irrevocable agreed to submit all disputes arising out of or in connection with this contract to the exclusive jurisdiction of the English courts.
14. Scent Addict Subscription Terms
14.1 How does it work. In month 1, we send you an atomiser in black or white with an 8ml refill of your choice of sample fragrance, and subsequently we send you the 8ml refill of your sample fragrance choice each month thereafter (ensure you keep hold of your atomiser from your first delivery).
14.2 Shipping. Once an order has passed all security checks, the order will generally be dispatched within 2 working days of being placed. An email confirmation will be sent to the email address you entered at the checkout to confirm dispatch. Orders generally take around 3 working days to arrive, but please allow for up to 10 working days for delivery.
14.3 Lost items. If you believe an item is lost in the post, we cannot resend it or offer a refund until 15 working days after the date of dispatch. If you have an item which you believe is lost and today's date is more than 15 working days after dispatch, please email customerservice@scentaddict.com stating your order number, email address and full name. Your query will be investigated with the courier and you will need to fill out a form. We cannot offer re-delivery or a refund until after the courier investigation is complete.
14.4 Damaged order. Please contact our Customer Services team within 24 hours of receipt of your order on 0161 468 7835. Please do not throw the packaging away as you may be asked to return it or take photographs of the damaged parcel/contents.
14.5 Availability. Subscription services are only available in the UK and delivery is free on all orders.
14.6 Subscription duration and cancellation. Scent Addict offers a monthly sample subscription with no long term commitment; you can cancel your subscription any time (up to 48 hours before dispatch of your next monthly subscription) by contacting our Customer Services team on 0161 468 7835 or by emailing customerservices@scentaddict.com stating your order number, email address and full name.
14.7 Cost. The subscription cost is £12 per month, which is inclusive of VAT and shipping is free. Payment is made by Mastercard or VISA.
14.8 Your first sample fragrance should arrive with you within 10 working days of placing your subscription, with subsequent fragrance refills to follow each month around the day you placed your initial subscription.
14.9 You have until 30 days after the day you (or someone you nominate) receives the delivery of the goods to change your mind. You do not have a right to change your mind in respect of any sealed goods once they have been unsealed.
14.10 In order to update your subscription details, simply log into your account at https://www.scentaddict.com/account/login, then navigate to your account section at https://www.scentaddict.com/account. If you have forgotten your password, simply go to https://www.scentaddict.com/account/forgotpassword to re-set it.