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0
Poundshop – SAVE on Chocolate! From £1
4

Poundshop – SAVE on Chocolate! From £1

View all offers, deals and voucher codes

SAVE on Chocolate! From £1

Terms & Conditions
Terms and conditions apply. Please see Poundshop site for full details
0
Poundshop – Browse Bodycare from Only £1
16

Poundshop – Browse Bodycare from Only £1

View all offers, deals and voucher codes

Browse Bodycare from Only £1

Terms & Conditions
Terms and conditions apply. Please see Poundshop site for full details
0
Poundshop – Offers on Cleaning from Only £1
50

Poundshop – Offers on Cleaning from Only £1

View all offers, deals and voucher codes

Offers on Cleaning from Only £1

Terms & Conditions
Terms and conditions apply. Please see Poundshop site for full details
0
Jane Prams – Up to 50% Off selected Travel Systems
4

Jane Prams – Up to 50% Off selected Travel Systems

View all offers, deals and voucher codes

Up to 50% Off selected Travel Systems

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
Jane Prams – Save 31% on Complete Nursery & Travel System Bundle, Red
89

Save 31% on Complete Nursery & Travel System Bundle, Red

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
Jane Prams – Up to 80% Off on selected baby products
58

Up to 80% Off on selected baby products

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
Jane Prams – Save 50% on Minnum + iMatrix, Clouds
49

Jane Prams – Save 50% on Minnum + iMatrix, Clouds

View all offers, deals and voucher codes

Save 50% on Minnum + iMatrix, Clouds

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
The Works – 2 for £10 Storage Boxes
12

The Works – 2 for £10 Storage Boxes

View all offers, deals and voucher codes

Buy any two Store Boxes for only £10 (Save £4)

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
Jane Prams – 40% off Formula Baby Walker with purchases over £75
70

40% off Formula Baby Walker with purchases over £75

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
Jane Prams – Save 33% Half Price Nest Footmuff – Cloud
66

Save 33% Half Price Nest Footmuff - Cloud

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
The Works – 2 for £5 Calendars
52

The Works – 2 for £5 Calendars

View all offers, deals and voucher codes

Buy any two calendars for only £5.

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
The Works – 4 for £10 Kids DVDs
81

The Works – 4 for £10 Kids DVDs

View all offers, deals and voucher codes

Some of the best known kids DVDs at only 4 for £10.Bob the Builder, Fireman Sam, X-Men, Fantastic Four, Thomas the Tank Engine and loads more...

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
Jane Prams – Save 40% on Trider + Transporter 2 + Koos + Isofix Base, Soil
82

Save 40% on Trider + Transporter 2 + Koos + Isofix Base, Soil

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
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The Works – 8 for £10 Kids Books
78

The Works – 8 for £10 Kids Books

View all offers, deals and voucher codes

Save up to 85% by buying 8 kids books from a selection for only £10

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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Liverpool FC – Free Click and Collect
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Liverpool FC – Free Click and Collect

View all offers, deals and voucher codes

Place your order online and have it delivered to one of our 6 Official UK Liverpool FC stores for FREE.

Terms & Conditions
Terms and conditions apply. Please see Liverpool FC site for full details. TERMS AND CONDITIONS OF YOUR USE OF THIS WEBSITE
PART A - GENERAL USE TERMS
1. Terms of Website use
?1.1. Liverpool Football Club and Athletic Grounds Limited ("we", "our" or "us") operates the www.liverpoolfc.com website and the www.lfctour.com website ("Website"). Our registered office is Liverpool Football Club, Anfield Road, L4 OTH and our company registration number is 35668 and VAT number is 325195756. The terms "you" and "your" refers to you, as user or viewer of the Website. These terms and conditions of use ("Terms") apply to your use of the Website and by continuing to use this Website you are confirming that you accept the Terms set out below and the additional usage terms set out in the relevant parts of the Website.1.2
1.2. In the event of any conflict between Part A of these Terms and any other terms and conditions of use of the Website, then in relation to your use of The Website, these Terms shall take precedence and prevail.
2. Changes to these Terms and additional terms
2.1. We may change these Terms from time to time. We will post the updated Terms on the Website, and they will take effect immediately.
2.2. Your ongoing use of the Website after these Terms have changed will be treated as your acceptance of the updated Terms, so you should check these Terms regularly.
2.3. In certain parts of the Website, additional usage terms may apply and these will be drawn to your attention when you register an account and by hypertext links within the relevant part of the Website. You should read these additional usage terms carefully as they will govern your use of the relevant parts of the Website if you proceed to use them. These may be updated in a similar manner as clause 2.1 above and the provisions of clause 2.2 shall also apply to those terms in the same way.
2.4. Whilst the majority of content submitted by users will appear in a dedicated area of the Website called 'The Kop Area', some content submitted by users may be displayed in areas of the Website where registration is not required to view this. Please see the terms within Part B for more information about how we require submissions to be made.

3. Our liability
3.1. The Website is provided on an "as is" basis so whilst we endeavour to ensure the accuracy of the information placed on the Website we do not warrant or guarantee the accuracy or correctness of such information or of any other content, description or material placed on or referred to in the Website. We do not warrant that the Website, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of the Website will be uninterrupted.
3.2. Subject to clause 3.3 below, we shall not be liable to you for:
3.2.1. any indirect or consequential losses which may be incurred by you. This shall include any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of business data suffered by you;
3.2.2. any loss or damage which is not reasonably foreseeable;
3.2.3. any loss or damage which may be incurred by you as a result of:
3.2.3.1. any changes that we make to the Website, or for any permanent or temporary cessation in the provision of the Website or any part of it;
3.2.3.2. the deletion of, corruption of, or failure to store any Submissions (and other data) maintained or transmitted by or through your use of the Website ;
3.2.3.3. the availability of or result through reliance on, any third party websites accessed through hyperlinks in the Website (including goods and services supplied or made available through such third party websites);
3.2.3.4. your failure to provide us with accurate registration information; or
3.2.3.5. your failure to keep your password or Website Account (as defined in clause 7) details secure and confidential, or your inclusion of any personal information within a Submission (as defined in clause 15.1).
3.2.4. The limitations on our liability to you in paragraph 3.2.3 shall apply whether or not we have been advised of the possibility of such losses arising in advance.
3.3. We do not limit or exclude our liability for death or personal injury resulting from our negligence, fraudulent misrepresentation or any other losses which may not be lawfully excluded or limited by law.
3.4. Nothing in these terms shall affect your statutory rights. If you have any doubts as to your statutory rights then you should contact your Local Citizens Advice Bureau or refer to the Office of Fair Trading website (www.oft.gov.uk/default.htm).

4. Your liability
4.1. You agree to refund or otherwise take responsibility for any and all liabilities, costs and expenses, including reasonable legal fees, which we or any of our group companies or personnel may incur as a result of to any breach of these Terms by you, or in connection with the use of the Website or any Submission or other transmission of any message or information on the Website by you from your Website Account.

5. Linking from the Website
5.1. The Website may provide hyperlinks to other websites which are not owned by us, the content of which is not in our control. Accordingly we cannot accept any responsibility for the content, materials (including goods or services) or practices featured on such websites. Links to such websites are not to be taken as our endorsement of them or any content within them or as a warranty that such websites will be free of viruses or other such items of a destructive nature.
5.2. We would advise you to read the terms and conditions and privacy policy of any website that you visit when you leave our website.

6. Use of our Content
6.1. All content which features on the Website which is provided by us or on our behalf including but not limited to the text, photographs, images, graphics, illustrations, sounds, videos, designs, written and other material (together, "Content") is protected by copyright, trade mark rights and/or other intellectual property rights owned by or licensed to us ("LFC Content").
6.2. You are permitted to download, print or copy any LFC Content from the Website, provided that you:
6.2.1. do so only for your personal, non-commercial use;
6.2.2. acknowledge us as the source of the material; and
6.2.3. do not use the LFC Content in any other manner.
6.3. You must apply to us using our online contact form for the appropriate consent and conditions to use the LFC Content for any use other than as set out in clause 6.2.
6.4. We reserve any other uses of, and rights in, the LFC Content so you must ask our prior permission for these as set out above. We will not always be able to give our consent.
6.5. For certain LFC Content (such as part of any pay-per-view arrangement), or where our suppliers have required us to do so, separate and/or additional usage terms may apply and these will be marked on the relevant part of the Website.
6.6. You must not, nor try to, make mass, automated or systematic extractions of the LFC Content, or use it to create or include it within another paper or electronic database, or try to re-sell or re-distribute it. We reserve the right to prohibit or restrict the way in which other sites link to or frame or re-present any of the LFC Content.

7. Registration for a Website Account
7.1. Whilst enjoyment of some of our Website does not require registration and can be accessed as a casual visitor, there are areas where access and/or the ability to interact with other users on the Website requires completion of a simple registration process in order to obtain a username and password necessary to access these areas.
7.2. We will open an account for you when you complete your registration for the Website (the "Website Account"). You must provide complete and accurate information about yourself, and notify us to keep this information up to date.
7.3. You need to select a password to access your Website Account. You agree not to reveal your password to other users as your Website Account is at risk if you let someone use it inappropriately.
7.4. It may be necessary for us to refuse some registration applications for example to prevent fraudulent use of the Website.
7.5. Maintaining the security and integrity of the Website is necessary to enable all our users to use it safely and effectively. You agree:
7.5.1. not to abuse the access or registration process; and
7.5.2. to take responsibility for any improper or illegal use of your Website Account (including illegal or improper use by a third party who has used your password to access your Website Account) and repay to us with any costs and/or losses that we suffer as a result.

8. Closing your Website Account
8.1 These Terms shall continue to apply to your use of the Website generally, however you may decide to close your Website Account. You may do so by notifying us at any time by sending an email stating such to us through our online contact form

9. Termination of your Website Account
We may at any time, terminate your Website Account if:
9.1. you have breached any provision of these Terms or The Kop Rules or any other additional usage terms on this Website (or acted in such a manner which indicates that you cannot or do not intend to comply with these Terms or The Kop Rules or any other additional usage terms on this Website);
9.2. we decide to no longer provide an area on the Website for users to interact and/or access the LFC Content (which could be for commercial reasons);
9.3. we are required to do so by law;
9.4. despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or
9.5. we no longer want to offer this service to you.

10. Terms held to be invalid or unenforceable
10.1. If any provision of these Terms is held to be invalid or unenforceable by a court of law with jurisdiction to decide on this matter, then such provision shall be removed from these Terms without affecting the rest of these Terms, and the remaining provisions shall continue to be valid and enforceable.

11. Waiver of our rights
11.1. A failure by us in exercising our rights or remedies which arise under these Terms shall not be a waiver of that right or remedy, and no waiver by us shall be effective unless provided in writing and signed by us.

12. Governing Law
12.1. These Terms and your access to and use of the Website are subject to:
12.1.1. (if you are a resident in the UK) the relevant UK law, and the relevant UK Courts will have exclusive jurisdiction; or
12.1.2. (if you are not resident in the UK) then English law will apply and the English Courts will have exclusive jurisdiction.
12.2. Notwithstanding clause 11, you agree that we shall still be allowed to apply for injunctive remedies (or other types of temporary relief or legal remedy) in any jurisdiction.

PART B - TERMS RELATING TO THE KOP AREA
13. Background
13.1. We have developed a dedicated area of the Website which will allow users of the Website (aged 13 years of age and over) who have registered a Website Account, to make submissions of content. For the purposes of these Terms, all references to the dedicated area of the Website where users can make submissions ("The Kop Area"), shall include other parts of the Website where these submissions are made and displayed, if outside of The Kop Area.

14. Minors
14.1. Protecting the online privacy of children is especially important to us and whilst we provide access to all areas of the Website to users who are aged under 13 years of age, functionality of Website Accounts will be limited so that users who are aged under 13 years of age will not be able to make Submissions, and other areas may be restricted from time to time.
14.2. If we reasonably believe a Website Account is created by, or being used by a user under 13 years of age, we reserve the rights to terminate such Website Account without any warning and remove all Submissions made from it. Whilst we use our reasonable efforts to prevent Submissions by users who are younger than 13 years of age, we are not responsible for users who do not comply with these strict provisions of these Terms and/or lie about their age when registering a Website Account.
14.3. We want younger users to enjoy The Kop Area safely. For more information about safety online go to the reporting section.

15. Use of your Content
15.1. Certain areas of the Website (including The Kop Area) may allow you to supply Content to the Website (each a "Submission") which can be accessed and viewed by both us and other users.
15.2. By making a Submission, you acknowledge and represent that
15.2.1. you are the copyright owner of such Submission, or you have been granted the express permission of the copyright owner to make the Submission;
15.2.2. you have or have been granted the rights necessary to grant us the licences detailed at clause 15.3 below; and
15.2.3. that each person depicted in any Submission (if any) has provided you with express consent to use the Submission as envisaged in these Terms.
15.3. Notwithstanding any other provision within these Terms, by making a Submission you retain all ownership rights in the Submission, and grant:.
15.3.1. to us, a worldwide, non-exclusive, royalty-free, irrevocable, transferable licence (with rights to sub-license) to reproduce, adapt, translate, reformat, display and/or distribute any such Submission (including, but not limited to, for promoting the Website and/or making the Submission available to other users of the Website) without acknowledging the source; and
15.3.2. to any user of the Website, a worldwide, non-exclusive, royalty-free, irrevocable, licence to access your Submission through the Website, and to use, reproduce, display such Submission to the extent as permitted by the Website functionality and these Terms.
15.4. You understand and acknowledge that no sum (including compensation) will be paid to you with respect to the use of your Submission and that we shall be under no obligation to use all or part of the Submission either on the Website or for any other reason.
15.5. If you do not want to grant us the permission set out above on these Terms, please do not submit or share your contribution as a Submission on The Kop Area.

16. Rules in The Kop Area
16.1. We want all users to be able to access The Kop Area and communicate with each other safely. In order for this to be possible, we have set out some rules in this clause 16, that all users must agree to and comply with, as part of these Terms. We expect you to respect other users' rights and comply fully with these Terms at all times, particularly in relation to any Submissions that you make.
16.2. To the extent that we are notified of or become aware that you have made a Submission that is in breach of these Terms, we will delete or amend it and we reserve the right to remove your Submission from The Kop Area and/or terminate your Website Account without notification, either temporarily or permanently, and to take any other action we consider appropriate, including legal action.
16.3. You agree that the following behaviour (or anything similar) in relation to any Submission is not acceptable, and you agree not to engage in any conduct throughout The Kop Area that:
16.3.1. is unlawful, offensive obscene, threatening, abusive, harassing, deceptive, fraudulent, libellous, defamatory, tortious, invasive of another person's privacy or contains explicit or graphic descriptions of a sexual nature;
16.3.2. victimises, degrades, or intimidates or expresses hatred towards another individual or group of individuals on the basis of race, ethnicity, age, gender, disability, religion or sexual orientation;
16.3.3. encourages conduct that would constitute a criminal offence, or that gives rise to civil liability;
16.3.4. that may cause any liability for us or our group companies;
16.3.5. breaches any third party's rights including, without limitation, copyright, patent rights, trade mark rights, performer's rights or rights of confidence;
16.3.6. involves the posting of personal information including user telephone numbers, email addresses or home addresses, confidential of personal information about any third party;
16.3.7. impersonates any person or entity, including us or our employees;
16.3.8. is likely to disrupt, damage or impair the functioning, stability or security of our Website, server or network;
16.3.9. involves the use of this Website for commercial purposes including the promotion and/or sale of any goods or services (including stocks, shares, financial services or pyramid schemes); or
16.3.10. involves the posting of messages in a language other than English.

17. Monitoring Submissions
17.1. We reserve the right to, but you acknowledge that we are not under any obligation to monitor or review The Kop Area and you agree that you are entirely responsible for all Submissions that you (or a third party using your Website Account) makes available on The Kop Area.
17.2. Notwithstanding clause 17.1, we may use an external moderator and also a small team of volunteer moderators for limited periods each day, in order to ensure that all users comply with these Terms. Please appreciate that this moderation service is provided for your safety and the continued use of The Kop Area, so please help to minimise the workload of these moderators by complying with these Terms and reporting any Submissions that offend you or infringe other party's rights.
17.3. We reserve the right to edit, delete or remove without notification any Submission in The Kop Area that in our reasonable opinion fails to comply with these Terms. Furthermore we reserve the right to edit, delete or remove without notification any Submission that in our reasonable opinion might infringe a third party's rights, or detract from the Website or in any way bring it, us or our name into disrepute.
17.4. If you think that any Submission, or you receive any communication in The Kop Area that does not comply with these Terms or that you consider are inappropriate, offensive, infringes your or anybody else's rights, then please contact us immediately by using the ‘Report Abuse’ or ‘Report Post’ links (located within the relevant Submission) or if the report procedure has been used without response within a reasonable timeframe, then please send an email to communitymanager@liverpoolfc.com.
17.5. Liverpool Football Club will not be responsible for any content and Liverpool Football Club does not endorse, support or make any representations or warranties of any kind about any opinions expressed by users. Opinions expressed are those of the creator and not of Liverpool Football Club.

TERMS AND CONDITIONS FOR SUBSCRIPTION TO PREMIUM CONTENT SITE
Live rights currently vary in USA, Portugal, Italy, Vatican City, San Marino, France, Monaco, Andorra and Mauritius. Check www.liverpoolfc.com/watch for rights in these territories.
The rights to show any pre-season match live or delayed is subject to change at any time and broadcasts can be changed at the club’s discretion.
These are the terms and conditions (the "Terms") for subscribing to the Premium Content Site (the "Premium Content Site"). The Premium Content Site is provided to you, the subscriber ("you","your") on the basis that you pay the Fee (in the manner detailed below) and accept the terms of this contract. It is a legal agreement and it sets out the rights and obligations of you and Liverpool Football Club including its agents and group companies ("we", "us", "our"). By clicking the "AGREE" box and filling in the registration form for the Premium Content Site you are agreeing to be bound by these Terms.
To the extent that these Terms conflict with the general Terms and Conditions of use of the Liverpool FC Website ("General Terms") the order of priority shall be: (i) these Terms ; then (ii) General Terms.
The Premium Content Site
We provide you with access to various features and services within the Premium Content Site including audio/video coverage of pre and post-match press conference, matchday chat, enhanced commentary service with live stills slide show, webcams, seven channels of video streaming including Premiership highlights and goals, Behind the Scenes interviews and documentary footage as well as highlights of the 60s, 70s, 80s and 90s. As part of the Premium Content Site we will provide access to certain video and audio footage, photographs, text images, statistics, logos and other media and intellectual property related to the Liverpool Football Club. All design, text, graphics, footage and the selection or arrangement thereof are the copyright of us or our respective licensees. We may from time to time modify or discontinue the Premium Content Site without giving you notice. We reserve the right to refuse to accept your subscription application.
The Premium Content Site may be subject to territorial and/or time period restrictions. For example, certain content may only be available when accessing the Premium Content Site from within certain countries and certain content may only be available for set periods. We may change the way in which we provide access to the Premium Content Site and will use reasonable endeavours not to make changes that materially adversely affect you during any Service Period for which you have already paid the Fee at the relevant time, unless it is beyond our reasonable control (for example but without limitation for legal or regulatory reasons).
The LFC Content (as defined in section 6 of Part A of these Terms and Conditions), which shall include but not be limited to all content on the Premium Content Site, the live stream of the LFCTV television channel and the range of on-demand Liverpool Football Club related content, is owned by or licensed to us and all rights in and to the aforementioned are reserved to us.
Your use of the Premium Content Site
The Premium Content Site is to be used by only one individual per username. In order to use the Premium Content Site or access the content, you must (a) obtain access to the World Wide Web and pay any service fees associated with such access; (b) provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other necessary access device: we recommend that you use the preview page to ensure that you can access content satisfactorily (c) use a modern browser which supports HTML 5 video (for example, Chrome, Safari, Firefox, Opera, Edge or the latest version of IE). Your use of the Software is subject to the terms of the licence granted to you by the licensor. We are not providing and are not responsible for the Software, or for any problems caused by the Software, computer hardware or computer operations systems.
Your right to use the Premium Content Site is personal to you. You are wholly responsible for the use of the Premium Content Site by any person using your terminal or point of presence and you are responsible for ensuring that any such person also fully complies with these Terms. You agree to use the Premium Content Site in a manner consistent with any and all applicable laws and regulations in the country from which you have accessed the Premium Content Site.
You must not (nor authorise or permit any other party to):
(a) abuse the Premium Content Site or use it for any unlawful purpose;
(b) transmit any computer viruses or any other disruptive or harmful contaminants through the Premium Content Site;
(c) use the Premium Content Site in a way that may cause it and/or any equipment used by us to provide the Premium Content Site (together the "System") to be interrupted, damaged, rendered less efficient or impaired;
(d) store your password anywhere on a computer in plain text;
(e) use the Premium Content Site in any manner which violates or infringes the rights of any person, firm or company (including without limitation rights of intellectual property, confidentiality or privacy);
(f) reproduce, modify, distribute, alter, disassemble, decompile, reverse engineer or publish any of the content of the Premium Content Site without our prior written permission although you may electronically copy and print in hard copy portions of the Premium Content Site for your personal use only and not for any commercial gain;
(g) sell, assign, transfer or delegate all or any of your rights and obligations to another person or entity, or share use of the Premium Content Site or any content contained within it.
Registration
Your subscription to the Premium Content Site shall be for the period of time notified to you or selected by you when you sign up (“Service Period”).
You warrant that the information which you provide when you register is true, accurate and complete in all respects and you agree to notify us immediately of any changes by amending your details using the 'My Account' site function.
On registration to the Premium Content Site you will be required to enter a user name (you should ensure that it is not possible to personally identify you from your choice of user name) and password. You must keep the password secure and not disclose it to any other person. If it becomes known by a third party, you must immediately change your password using the 'My Account' site function. We are not liable for any loss or damage arising from your failure to comply with this obligation.
The Premium Content Site may in some regards integrate with third party services or platforms, such as Google+ and Twitter. You may be permitted to access the Premium Content Site (or other shared functionality) via your registration with such third party service. These third party services or platforms generally require you to have a separate account and/or registration with them and the terms on which they engage with you and share information or data with us will vary between service and platform. We therefore suggest you make yourself aware of their own terms and conditions before you associate your activity on the Premium Content Site with those services or platforms.
Payment
You must pay the subscription fee (the "Fee") applicable to the Service Period you have subscribed for, in accordance with the fee plan notified to you at the time of registration. Unless otherwise stated, charges are exclusive of VAT and any other taxes applicable from time to time, for which payment you shall be liable. If you signed up for the Premium Content Site as part of a free trial (which may periodically be offered or withdrawn at any time by us at our sole discretion), whilst we will not charge you for such free period, it is possible that your available credit limit may be affected and we or our third party payment provider will authorise payments for future Service Periods after the expiry of the free period. At the end of such free period the Fee will become payable for all subsequent Service Periods which you have subscribed for when you signed up to the free period (unless you cancel your subscription prior to the end of the free period).
(a) Credit/Debit card
The Fee will be automatically billed against the credit/debit card number that you provide in the registration form. Payment may be made by any of the following credit, debit or prepaid cards: Visa, Mastercard or Visa Delta. Multiple authorisation attempts may be made if the first attempt to process the Fee fails (including when we process a Fee for any renewal of the Service Period as described below) but we reserve the right to suspend or terminate your access to the Premium Content Site until payment is received.
(b) Direct Debit (but only to the extent we permit this payment option as indicated at the point of registration)
If we offer direct debit as a payment method and you elect to pay by direct debit we will debit the bank account which you provide the details of in the registration form. The amounts to be debited will be as set out in the fee plan notified to you. If at any time the debit instruction fails we shall use our reasonable endeavors to notify you by email and reserve the right to suspend or terminate your access to the Premium Content Site until payment is received. Multiple authorisation attempts may be made if the first attempt to process the Fee fails (including when we process a Fee for any renewal of the Service Period as described below).
(c) Voucher
You can purchase a Voucher from several outlets including the On-Line Store (click here for details ). The Voucher contains instructions on activating your access to the Premium Content Site.
(d) Cheque/Postal Order
You may elect to pay by cheque or postal order. In order to do so please click here for details on how to pay: We will endeavor to process your payment within 14 days of receipt of your payment. We do not accept any responsibility for payments which are not received by us or accepted by your bank.
We will notify you by email that we have processed your payment of the Fee and inform you that you are a registered subscriber. The email message will constitute our acceptance of your subscription application. Our acceptance of your order will be deemed complete and received by you at the time and date we send the email, which time and date is specified on the email. We accept no responsibility for you not actually receiving the email, for reasons outside our control.
We may use third party payment providers to collect the Fee on our behalf and in such cases we will let you know who they are. They will ask you for the information they need to collect and process the Fee as part of the sign-up and/or renewal process. From time to time we may (acting in our discretion) migrate you from one payment system to another where you are paying the Fee by credit card, debit card or direct debit. This will happen in the background and will not materially impact your subscription, save that a different provider may show on your bank statements. Subscription renewals will continue to be taken on the usual subscription day by the new provider, other than renewals within the migration window which won’t be taken until the migration is complete. In order to complete such migration, test and update the system, and verify your payment details, a temporary “hold” will be placed against your payment card in order to generate a payment token / reference. The holding will be in respect of a nominal amount (between 1p and £1) and will be removed as soon as practicable and in any event, no later than seven (7) days of it initially being put in place.
Renewals
Your subscription will be automatically renewed without notice at the end of the Service Period (and for each Service Period thereafter until you cancel) unless you have cancelled the service in the meantime. We reserve the right to increase or decrease (or change the currency of) the Fee at any time, but such increase, decrease or change in currency shall only take effect from your next Service Period. We will also use reasonable endeavours to give you at least two (2) weeks’ notice. If you do not agree to such increase, decrease or change of currency, please cancel your subscription before your next Service Period is due to start.
Cancellation and Refunds – Please read carefully as recent changes to Consumer Law affect your rights to cancel
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Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
The Works – 3 for £10 Audio Books
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The Works – 3 for £10 Audio Books

View all offers, deals and voucher codes

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Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
The Works – 3 for £10 Kids Books
376

The Works – 3 for £10 Kids Books

View all offers, deals and voucher codes

Buy 3 children's books from a selection for only £10. Mix & Match!

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
0
Jane Prams – 10% Off Your First Order  T&C:  Can only be used once per customer
48

10% Off Your First Order T&C: Can only be used once per customer

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
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Liverpool FC – Liverpool FC Competitions – Enter to win great prizes
143

Liverpool FC Competitions - Enter to win great prizes

Terms & Conditions
Terms and conditions apply. Please see Liverpool FC site for full details. TERMS AND CONDITIONS OF YOUR USE OF THIS WEBSITE
PART A - GENERAL USE TERMS
1. Terms of Website use
?1.1. Liverpool Football Club and Athletic Grounds Limited ("we", "our" or "us") operates the www.liverpoolfc.com website and the www.lfctour.com website ("Website"). Our registered office is Liverpool Football Club, Anfield Road, L4 OTH and our company registration number is 35668 and VAT number is 325195756. The terms "you" and "your" refers to you, as user or viewer of the Website. These terms and conditions of use ("Terms") apply to your use of the Website and by continuing to use this Website you are confirming that you accept the Terms set out below and the additional usage terms set out in the relevant parts of the Website.1.2
1.2. In the event of any conflict between Part A of these Terms and any other terms and conditions of use of the Website, then in relation to your use of The Website, these Terms shall take precedence and prevail.
2. Changes to these Terms and additional terms
2.1. We may change these Terms from time to time. We will post the updated Terms on the Website, and they will take effect immediately.
2.2. Your ongoing use of the Website after these Terms have changed will be treated as your acceptance of the updated Terms, so you should check these Terms regularly.
2.3. In certain parts of the Website, additional usage terms may apply and these will be drawn to your attention when you register an account and by hypertext links within the relevant part of the Website. You should read these additional usage terms carefully as they will govern your use of the relevant parts of the Website if you proceed to use them. These may be updated in a similar manner as clause 2.1 above and the provisions of clause 2.2 shall also apply to those terms in the same way.
2.4. Whilst the majority of content submitted by users will appear in a dedicated area of the Website called 'The Kop Area', some content submitted by users may be displayed in areas of the Website where registration is not required to view this. Please see the terms within Part B for more information about how we require submissions to be made.

3. Our liability
3.1. The Website is provided on an "as is" basis so whilst we endeavour to ensure the accuracy of the information placed on the Website we do not warrant or guarantee the accuracy or correctness of such information or of any other content, description or material placed on or referred to in the Website. We do not warrant that the Website, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of the Website will be uninterrupted.
3.2. Subject to clause 3.3 below, we shall not be liable to you for:
3.2.1. any indirect or consequential losses which may be incurred by you. This shall include any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of business data suffered by you;
3.2.2. any loss or damage which is not reasonably foreseeable;
3.2.3. any loss or damage which may be incurred by you as a result of:
3.2.3.1. any changes that we make to the Website, or for any permanent or temporary cessation in the provision of the Website or any part of it;
3.2.3.2. the deletion of, corruption of, or failure to store any Submissions (and other data) maintained or transmitted by or through your use of the Website ;
3.2.3.3. the availability of or result through reliance on, any third party websites accessed through hyperlinks in the Website (including goods and services supplied or made available through such third party websites);
3.2.3.4. your failure to provide us with accurate registration information; or
3.2.3.5. your failure to keep your password or Website Account (as defined in clause 7) details secure and confidential, or your inclusion of any personal information within a Submission (as defined in clause 15.1).
3.2.4. The limitations on our liability to you in paragraph 3.2.3 shall apply whether or not we have been advised of the possibility of such losses arising in advance.
3.3. We do not limit or exclude our liability for death or personal injury resulting from our negligence, fraudulent misrepresentation or any other losses which may not be lawfully excluded or limited by law.
3.4. Nothing in these terms shall affect your statutory rights. If you have any doubts as to your statutory rights then you should contact your Local Citizens Advice Bureau or refer to the Office of Fair Trading website (www.oft.gov.uk/default.htm).

4. Your liability
4.1. You agree to refund or otherwise take responsibility for any and all liabilities, costs and expenses, including reasonable legal fees, which we or any of our group companies or personnel may incur as a result of to any breach of these Terms by you, or in connection with the use of the Website or any Submission or other transmission of any message or information on the Website by you from your Website Account.

5. Linking from the Website
5.1. The Website may provide hyperlinks to other websites which are not owned by us, the content of which is not in our control. Accordingly we cannot accept any responsibility for the content, materials (including goods or services) or practices featured on such websites. Links to such websites are not to be taken as our endorsement of them or any content within them or as a warranty that such websites will be free of viruses or other such items of a destructive nature.
5.2. We would advise you to read the terms and conditions and privacy policy of any website that you visit when you leave our website.

6. Use of our Content
6.1. All content which features on the Website which is provided by us or on our behalf including but not limited to the text, photographs, images, graphics, illustrations, sounds, videos, designs, written and other material (together, "Content") is protected by copyright, trade mark rights and/or other intellectual property rights owned by or licensed to us ("LFC Content").
6.2. You are permitted to download, print or copy any LFC Content from the Website, provided that you:
6.2.1. do so only for your personal, non-commercial use;
6.2.2. acknowledge us as the source of the material; and
6.2.3. do not use the LFC Content in any other manner.
6.3. You must apply to us using our online contact form for the appropriate consent and conditions to use the LFC Content for any use other than as set out in clause 6.2.
6.4. We reserve any other uses of, and rights in, the LFC Content so you must ask our prior permission for these as set out above. We will not always be able to give our consent.
6.5. For certain LFC Content (such as part of any pay-per-view arrangement), or where our suppliers have required us to do so, separate and/or additional usage terms may apply and these will be marked on the relevant part of the Website.
6.6. You must not, nor try to, make mass, automated or systematic extractions of the LFC Content, or use it to create or include it within another paper or electronic database, or try to re-sell or re-distribute it. We reserve the right to prohibit or restrict the way in which other sites link to or frame or re-present any of the LFC Content.

7. Registration for a Website Account
7.1. Whilst enjoyment of some of our Website does not require registration and can be accessed as a casual visitor, there are areas where access and/or the ability to interact with other users on the Website requires completion of a simple registration process in order to obtain a username and password necessary to access these areas.
7.2. We will open an account for you when you complete your registration for the Website (the "Website Account"). You must provide complete and accurate information about yourself, and notify us to keep this information up to date.
7.3. You need to select a password to access your Website Account. You agree not to reveal your password to other users as your Website Account is at risk if you let someone use it inappropriately.
7.4. It may be necessary for us to refuse some registration applications for example to prevent fraudulent use of the Website.
7.5. Maintaining the security and integrity of the Website is necessary to enable all our users to use it safely and effectively. You agree:
7.5.1. not to abuse the access or registration process; and
7.5.2. to take responsibility for any improper or illegal use of your Website Account (including illegal or improper use by a third party who has used your password to access your Website Account) and repay to us with any costs and/or losses that we suffer as a result.

8. Closing your Website Account
8.1 These Terms shall continue to apply to your use of the Website generally, however you may decide to close your Website Account. You may do so by notifying us at any time by sending an email stating such to us through our online contact form

9. Termination of your Website Account
We may at any time, terminate your Website Account if:
9.1. you have breached any provision of these Terms or The Kop Rules or any other additional usage terms on this Website (or acted in such a manner which indicates that you cannot or do not intend to comply with these Terms or The Kop Rules or any other additional usage terms on this Website);
9.2. we decide to no longer provide an area on the Website for users to interact and/or access the LFC Content (which could be for commercial reasons);
9.3. we are required to do so by law;
9.4. despite our reasonable endeavours, we are unable to verify or authenticate any information you provide to us; or
9.5. we no longer want to offer this service to you.

10. Terms held to be invalid or unenforceable
10.1. If any provision of these Terms is held to be invalid or unenforceable by a court of law with jurisdiction to decide on this matter, then such provision shall be removed from these Terms without affecting the rest of these Terms, and the remaining provisions shall continue to be valid and enforceable.

11. Waiver of our rights
11.1. A failure by us in exercising our rights or remedies which arise under these Terms shall not be a waiver of that right or remedy, and no waiver by us shall be effective unless provided in writing and signed by us.

12. Governing Law
12.1. These Terms and your access to and use of the Website are subject to:
12.1.1. (if you are a resident in the UK) the relevant UK law, and the relevant UK Courts will have exclusive jurisdiction; or
12.1.2. (if you are not resident in the UK) then English law will apply and the English Courts will have exclusive jurisdiction.
12.2. Notwithstanding clause 11, you agree that we shall still be allowed to apply for injunctive remedies (or other types of temporary relief or legal remedy) in any jurisdiction.

PART B - TERMS RELATING TO THE KOP AREA
13. Background
13.1. We have developed a dedicated area of the Website which will allow users of the Website (aged 13 years of age and over) who have registered a Website Account, to make submissions of content. For the purposes of these Terms, all references to the dedicated area of the Website where users can make submissions ("The Kop Area"), shall include other parts of the Website where these submissions are made and displayed, if outside of The Kop Area.

14. Minors
14.1. Protecting the online privacy of children is especially important to us and whilst we provide access to all areas of the Website to users who are aged under 13 years of age, functionality of Website Accounts will be limited so that users who are aged under 13 years of age will not be able to make Submissions, and other areas may be restricted from time to time.
14.2. If we reasonably believe a Website Account is created by, or being used by a user under 13 years of age, we reserve the rights to terminate such Website Account without any warning and remove all Submissions made from it. Whilst we use our reasonable efforts to prevent Submissions by users who are younger than 13 years of age, we are not responsible for users who do not comply with these strict provisions of these Terms and/or lie about their age when registering a Website Account.
14.3. We want younger users to enjoy The Kop Area safely. For more information about safety online go to the reporting section.

15. Use of your Content
15.1. Certain areas of the Website (including The Kop Area) may allow you to supply Content to the Website (each a "Submission") which can be accessed and viewed by both us and other users.
15.2. By making a Submission, you acknowledge and represent that
15.2.1. you are the copyright owner of such Submission, or you have been granted the express permission of the copyright owner to make the Submission;
15.2.2. you have or have been granted the rights necessary to grant us the licences detailed at clause 15.3 below; and
15.2.3. that each person depicted in any Submission (if any) has provided you with express consent to use the Submission as envisaged in these Terms.
15.3. Notwithstanding any other provision within these Terms, by making a Submission you retain all ownership rights in the Submission, and grant:.
15.3.1. to us, a worldwide, non-exclusive, royalty-free, irrevocable, transferable licence (with rights to sub-license) to reproduce, adapt, translate, reformat, display and/or distribute any such Submission (including, but not limited to, for promoting the Website and/or making the Submission available to other users of the Website) without acknowledging the source; and
15.3.2. to any user of the Website, a worldwide, non-exclusive, royalty-free, irrevocable, licence to access your Submission through the Website, and to use, reproduce, display such Submission to the extent as permitted by the Website functionality and these Terms.
15.4. You understand and acknowledge that no sum (including compensation) will be paid to you with respect to the use of your Submission and that we shall be under no obligation to use all or part of the Submission either on the Website or for any other reason.
15.5. If you do not want to grant us the permission set out above on these Terms, please do not submit or share your contribution as a Submission on The Kop Area.

16. Rules in The Kop Area
16.1. We want all users to be able to access The Kop Area and communicate with each other safely. In order for this to be possible, we have set out some rules in this clause 16, that all users must agree to and comply with, as part of these Terms. We expect you to respect other users' rights and comply fully with these Terms at all times, particularly in relation to any Submissions that you make.
16.2. To the extent that we are notified of or become aware that you have made a Submission that is in breach of these Terms, we will delete or amend it and we reserve the right to remove your Submission from The Kop Area and/or terminate your Website Account without notification, either temporarily or permanently, and to take any other action we consider appropriate, including legal action.
16.3. You agree that the following behaviour (or anything similar) in relation to any Submission is not acceptable, and you agree not to engage in any conduct throughout The Kop Area that:
16.3.1. is unlawful, offensive obscene, threatening, abusive, harassing, deceptive, fraudulent, libellous, defamatory, tortious, invasive of another person's privacy or contains explicit or graphic descriptions of a sexual nature;
16.3.2. victimises, degrades, or intimidates or expresses hatred towards another individual or group of individuals on the basis of race, ethnicity, age, gender, disability, religion or sexual orientation;
16.3.3. encourages conduct that would constitute a criminal offence, or that gives rise to civil liability;
16.3.4. that may cause any liability for us or our group companies;
16.3.5. breaches any third party's rights including, without limitation, copyright, patent rights, trade mark rights, performer's rights or rights of confidence;
16.3.6. involves the posting of personal information including user telephone numbers, email addresses or home addresses, confidential of personal information about any third party;
16.3.7. impersonates any person or entity, including us or our employees;
16.3.8. is likely to disrupt, damage or impair the functioning, stability or security of our Website, server or network;
16.3.9. involves the use of this Website for commercial purposes including the promotion and/or sale of any goods or services (including stocks, shares, financial services or pyramid schemes); or
16.3.10. involves the posting of messages in a language other than English.

17. Monitoring Submissions
17.1. We reserve the right to, but you acknowledge that we are not under any obligation to monitor or review The Kop Area and you agree that you are entirely responsible for all Submissions that you (or a third party using your Website Account) makes available on The Kop Area.
17.2. Notwithstanding clause 17.1, we may use an external moderator and also a small team of volunteer moderators for limited periods each day, in order to ensure that all users comply with these Terms. Please appreciate that this moderation service is provided for your safety and the continued use of The Kop Area, so please help to minimise the workload of these moderators by complying with these Terms and reporting any Submissions that offend you or infringe other party's rights.
17.3. We reserve the right to edit, delete or remove without notification any Submission in The Kop Area that in our reasonable opinion fails to comply with these Terms. Furthermore we reserve the right to edit, delete or remove without notification any Submission that in our reasonable opinion might infringe a third party's rights, or detract from the Website or in any way bring it, us or our name into disrepute.
17.4. If you think that any Submission, or you receive any communication in The Kop Area that does not comply with these Terms or that you consider are inappropriate, offensive, infringes your or anybody else's rights, then please contact us immediately by using the ‘Report Abuse’ or ‘Report Post’ links (located within the relevant Submission) or if the report procedure has been used without response within a reasonable timeframe, then please send an email to communitymanager@liverpoolfc.com.
17.5. Liverpool Football Club will not be responsible for any content and Liverpool Football Club does not endorse, support or make any representations or warranties of any kind about any opinions expressed by users. Opinions expressed are those of the creator and not of Liverpool Football Club.

TERMS AND CONDITIONS FOR SUBSCRIPTION TO PREMIUM CONTENT SITE
Live rights currently vary in USA, Portugal, Italy, Vatican City, San Marino, France, Monaco, Andorra and Mauritius. Check www.liverpoolfc.com/watch for rights in these territories.
The rights to show any pre-season match live or delayed is subject to change at any time and broadcasts can be changed at the club’s discretion.
These are the terms and conditions (the "Terms") for subscribing to the Premium Content Site (the "Premium Content Site"). The Premium Content Site is provided to you, the subscriber ("you","your") on the basis that you pay the Fee (in the manner detailed below) and accept the terms of this contract. It is a legal agreement and it sets out the rights and obligations of you and Liverpool Football Club including its agents and group companies ("we", "us", "our"). By clicking the "AGREE" box and filling in the registration form for the Premium Content Site you are agreeing to be bound by these Terms.
To the extent that these Terms conflict with the general Terms and Conditions of use of the Liverpool FC Website ("General Terms") the order of priority shall be: (i) these Terms ; then (ii) General Terms.
The Premium Content Site
We provide you with access to various features and services within the Premium Content Site including audio/video coverage of pre and post-match press conference, matchday chat, enhanced commentary service with live stills slide show, webcams, seven channels of video streaming including Premiership highlights and goals, Behind the Scenes interviews and documentary footage as well as highlights of the 60s, 70s, 80s and 90s. As part of the Premium Content Site we will provide access to certain video and audio footage, photographs, text images, statistics, logos and other media and intellectual property related to the Liverpool Football Club. All design, text, graphics, footage and the selection or arrangement thereof are the copyright of us or our respective licensees. We may from time to time modify or discontinue the Premium Content Site without giving you notice. We reserve the right to refuse to accept your subscription application.
The Premium Content Site may be subject to territorial and/or time period restrictions. For example, certain content may only be available when accessing the Premium Content Site from within certain countries and certain content may only be available for set periods. We may change the way in which we provide access to the Premium Content Site and will use reasonable endeavours not to make changes that materially adversely affect you during any Service Period for which you have already paid the Fee at the relevant time, unless it is beyond our reasonable control (for example but without limitation for legal or regulatory reasons).
The LFC Content (as defined in section 6 of Part A of these Terms and Conditions), which shall include but not be limited to all content on the Premium Content Site, the live stream of the LFCTV television channel and the range of on-demand Liverpool Football Club related content, is owned by or licensed to us and all rights in and to the aforementioned are reserved to us.
Your use of the Premium Content Site
The Premium Content Site is to be used by only one individual per username. In order to use the Premium Content Site or access the content, you must (a) obtain access to the World Wide Web and pay any service fees associated with such access; (b) provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other necessary access device: we recommend that you use the preview page to ensure that you can access content satisfactorily (c) use a modern browser which supports HTML 5 video (for example, Chrome, Safari, Firefox, Opera, Edge or the latest version of IE). Your use of the Software is subject to the terms of the licence granted to you by the licensor. We are not providing and are not responsible for the Software, or for any problems caused by the Software, computer hardware or computer operations systems.
Your right to use the Premium Content Site is personal to you. You are wholly responsible for the use of the Premium Content Site by any person using your terminal or point of presence and you are responsible for ensuring that any such person also fully complies with these Terms. You agree to use the Premium Content Site in a manner consistent with any and all applicable laws and regulations in the country from which you have accessed the Premium Content Site.
You must not (nor authorise or permit any other party to):
(a) abuse the Premium Content Site or use it for any unlawful purpose;
(b) transmit any computer viruses or any other disruptive or harmful contaminants through the Premium Content Site;
(c) use the Premium Content Site in a way that may cause it and/or any equipment used by us to provide the Premium Content Site (together the "System") to be interrupted, damaged, rendered less efficient or impaired;
(d) store your password anywhere on a computer in plain text;
(e) use the Premium Content Site in any manner which violates or infringes the rights of any person, firm or company (including without limitation rights of intellectual property, confidentiality or privacy);
(f) reproduce, modify, distribute, alter, disassemble, decompile, reverse engineer or publish any of the content of the Premium Content Site without our prior written permission although you may electronically copy and print in hard copy portions of the Premium Content Site for your personal use only and not for any commercial gain;
(g) sell, assign, transfer or delegate all or any of your rights and obligations to another person or entity, or share use of the Premium Content Site or any content contained within it.
Registration
Your subscription to the Premium Content Site shall be for the period of time notified to you or selected by you when you sign up (“Service Period”).
You warrant that the information which you provide when you register is true, accurate and complete in all respects and you agree to notify us immediately of any changes by amending your details using the 'My Account' site function.
On registration to the Premium Content Site you will be required to enter a user name (you should ensure that it is not possible to personally identify you from your choice of user name) and password. You must keep the password secure and not disclose it to any other person. If it becomes known by a third party, you must immediately change your password using the 'My Account' site function. We are not liable for any loss or damage arising from your failure to comply with this obligation.
The Premium Content Site may in some regards integrate with third party services or platforms, such as Google+ and Twitter. You may be permitted to access the Premium Content Site (or other shared functionality) via your registration with such third party service. These third party services or platforms generally require you to have a separate account and/or registration with them and the terms on which they engage with you and share information or data with us will vary between service and platform. We therefore suggest you make yourself aware of their own terms and conditions before you associate your activity on the Premium Content Site with those services or platforms.
Payment
You must pay the subscription fee (the "Fee") applicable to the Service Period you have subscribed for, in accordance with the fee plan notified to you at the time of registration. Unless otherwise stated, charges are exclusive of VAT and any other taxes applicable from time to time, for which payment you shall be liable. If you signed up for the Premium Content Site as part of a free trial (which may periodically be offered or withdrawn at any time by us at our sole discretion), whilst we will not charge you for such free period, it is possible that your available credit limit may be affected and we or our third party payment provider will authorise payments for future Service Periods after the expiry of the free period. At the end of such free period the Fee will become payable for all subsequent Service Periods which you have subscribed for when you signed up to the free period (unless you cancel your subscription prior to the end of the free period).
(a) Credit/Debit card
The Fee will be automatically billed against the credit/debit card number that you provide in the registration form. Payment may be made by any of the following credit, debit or prepaid cards: Visa, Mastercard or Visa Delta. Multiple authorisation attempts may be made if the first attempt to process the Fee fails (including when we process a Fee for any renewal of the Service Period as described below) but we reserve the right to suspend or terminate your access to the Premium Content Site until payment is received.
(b) Direct Debit (but only to the extent we permit this payment option as indicated at the point of registration)
If we offer direct debit as a payment method and you elect to pay by direct debit we will debit the bank account which you provide the details of in the registration form. The amounts to be debited will be as set out in the fee plan notified to you. If at any time the debit instruction fails we shall use our reasonable endeavors to notify you by email and reserve the right to suspend or terminate your access to the Premium Content Site until payment is received. Multiple authorisation attempts may be made if the first attempt to process the Fee fails (including when we process a Fee for any renewal of the Service Period as described below).
(c) Voucher
You can purchase a Voucher from several outlets including the On-Line Store (click here for details ). The Voucher contains instructions on activating your access to the Premium Content Site.
(d) Cheque/Postal Order
You may elect to pay by cheque or postal order. In order to do so please click here for details on how to pay: We will endeavor to process your payment within 14 days of receipt of your payment. We do not accept any responsibility for payments which are not received by us or accepted by your bank.
We will notify you by email that we have processed your payment of the Fee and inform you that you are a registered subscriber. The email message will constitute our acceptance of your subscription application. Our acceptance of your order will be deemed complete and received by you at the time and date we send the email, which time and date is specified on the email. We accept no responsibility for you not actually receiving the email, for reasons outside our control.
We may use third party payment providers to collect the Fee on our behalf and in such cases we will let you know who they are. They will ask you for the information they need to collect and process the Fee as part of the sign-up and/or renewal process. From time to time we may (acting in our discretion) migrate you from one payment system to another where you are paying the Fee by credit card, debit card or direct debit. This will happen in the background and will not materially impact your subscription, save that a different provider may show on your bank statements. Subscription renewals will continue to be taken on the usual subscription day by the new provider, other than renewals within the migration window which won’t be taken until the migration is complete. In order to complete such migration, test and update the system, and verify your payment details, a temporary “hold” will be placed against your payment card in order to generate a payment token / reference. The holding will be in respect of a nominal amount (between 1p and £1) and will be removed as soon as practicable and in any event, no later than seven (7) days of it initially being put in place.
Renewals
Your subscription will be automatically renewed without notice at the end of the Service Period (and for each Service Period thereafter until you cancel) unless you have cancelled the service in the meantime. We reserve the right to increase or decrease (or change the currency of) the Fee at any time, but such increase, decrease or change in currency shall only take effect from your next Service Period. We will also use reasonable endeavours to give you at least two (2) weeks’ notice. If you do not agree to such increase, decrease or change of currency, please cancel your subscription before your next Service Period is due to start.
Cancellation and Refunds – Please read carefully as recent changes to Consumer Law affect your rights to cancel
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0
Jane Prams – Get 20% off FEEDING SETS when purchased with a highchair
33

Get 20% off FEEDING SETS when purchased with a highchair

Terms & Conditions
Terms and conditions apply. Please see Jane Prams site for full details. Welcome to the Jane-UK online baby shop website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. We may vary these terms from time to time and therefore you should check them before you make a new purchase. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Making an Order
Making a purchase from us could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. If you have a discount card or coupon, enter the code in the checkout to receive the discount, this saving will appear on the receipt.
Our website uses a live stock system so you can order 'InStock' items with confidence. All items show their stock status. If an item is currently ‘Out of Stock’, then we communicate the next expect delivery due in to us or the normally despatched time frame of the product.
We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company. The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us (an error).
Currency conversions are approximate. We accept all major credit cards, debit card and PayPal.
Exchange rates around the world do vary frequently, so payments made to www.jane-uk.com must always be in UK pounds/Sterling. Any Paypal payments will be subject to their daily conversion rate.
Acceptance of Order
When you receive a confirmation of order, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice after despatching your order.
If we do not accept your order, for any reason or the price of the product has increased between the time of your order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. Depending on the reason, you may need to resubmit your order.
Delivery Schedule
Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren't left waiting. Providing the goods you have selected are in stock at the time of purchase we will make every effort to despatch your order the same day.
All goods (unless specified otherwise) will be delivered using a 24/48 hour courier delivery service. Smaller items may be sent out using regular mail service to reduce shipping costs and delivery times to you. This may not apply in respect of deliveries outside of the UK. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately.
Customers must make appropriate arrangements to be present to receive the goods they have ordered. You will receive an email when your order has been dispatched which will provide you with a rough estimate of the expected delivery date and time. It will also provide tracking details where goods have been sent via courier.
If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorise us to charge your credit card/debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery and storage charges we may have incurred.
Taking Delivery of Your Order
All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full.
All shortages and damages must be reported to us in writing or by e-mail within 3 working days.
You MUST check your order upon receipt of delivery to ensure all items ordered have been received in their correct colours, quantities and condition. We will only accept errors in picking within 3 days of receipt of the goods. For this reason it is imperative that all orders are checked when they arrive, as mistakes cannot be rectified later. Also claims for goods damaged in transit must be brought to our attention within 3 days of receipt of them. We will not consider claims for damaged goods not reported within this time.
To discuss the delivery of your order, please send an email to sales@jane-uk.com (please include your order number in the email). We aim to respond to your enquiry within 24 hours of receipt (Monday -Friday).
International Shipping
Customers buying from outside the EU may have different tax legislation to adhere to. www.jane-uk.com does not charge VAT (tax) to any orders outside the EU so customers may be liable to pay import tax on any items they purchase at their countries natural rate for that product. Not all items being exported may be stopped by import customs and charged import tax, but this could happen so please allow for this eventuality at the tax rate your country charges these items.
It is not our duty or responsibility to arrange the tax application on any products purchased from outside the UK or EU.
Site Security
This site does utilise "cookies" however this is solely for the purpose of tracking the contents of your online shopping cart. You can disable the cookies from running however this will also disable the shopping cart too. We suggest that cookies are not blocked on this site as no information is gathered about you except for that which is absolutely necessary to allow the provision and delivery of your goods and ability to contact you should the need arise.
Credit Card Security
All transactions carried out on this site are perfectly secure. The site uses industry standard SSL (Secure Socket Layer) protocols to ensure that all information sent is kept strictly secure and private. Jane-UK is full PCI certified for guaranteed peace of mind for all our customers.
Privacy Policy
Jane-UK does not share this information with ANY third parties for ANY reason (except our courier company and then only the details relevant to the delivery of the goods to you, as mentioned above.) This is in accordance with the Data Protection Act 1998.
Copyright © 2014
All rights reserved. Reproduction of this website or any materials relating to Jane-UK in whole or in part by any means is prohibited without the prior written permission of Jane-UK.
General
All dimensions, weights, volumes and other measurements provided onsite are intended as approximations only. All of these figures have been supplied by us in good faith and are subject to slight variances between models. We regret that minor variances between quoted and actual figures would not constitute a reason for return as faulty. In cases where the variance from the manufacturers quoted figures is minor, you may still be able to return the item under our Hassle-Free Returns Policy.
Returns Policy
Our full returns policy can be found here.
Warranties
Jané products are covered by a guarantee for 2 years from the date of purchase against material or manufacturing defects. This guarantee is offered in addition to, and does not affect, your statutory rights.
Our products have been designed to comply with the statutory legal requirements and relevant safety standards of the United Kingdom, Ireland and European Union. All products come with a guarantee in accordance with the provisions of law 23 / 2003 of 10th July.
Product warranties are subject to conditions and exclusions. For full terms and conditions please click here.
0
The Works – 6 for £5 Mr Men and Friends
53

The Works – 6 for £5 Mr Men and Friends

View all offers, deals and voucher codes

Mr Men, Bob The Builder, Fireman Sam, Postman Pat, Thomas The Tank Engine.Any 6 books for £5.

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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The Works – 6 for £10 Education Books
54

The Works – 6 for £10 Education Books

View all offers, deals and voucher codes

Education Books from the age of 3 for all age groups, covering various subjects and Key Stages.Buy any 6 education books for £10.

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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The Works – 10 for £10 Kids Books
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The Works – 10 for £10 Kids Books

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Buy Kids Books online in our fantastic 10 for £10 offer! Simply add 10 kids books to your basket from the category below. Buy cheap kids books online at The ...

Terms & Conditions
Terms and conditions apply. Please see The Works site for full details. Terms & Conditions
This page provides information about who we are and the legal terms and conditions that may apply to your use of The Works website and any product or service you order from us. By shopping with us, you agree to our terms and conditions set here.
This website is owned and operated by The Works Stores Ltd. The Works Stores Ltd is a company registered in England and Wales (company registration number 06557400) whose registered office is at The Works, Boldmere House, Faraday Avenue, Hams Hall Distribution Park, Coleshill, Birmingham. B46 1AL. Our registered VAT number is GB 135 5978 79, Please note our VAT rate is 20%. Unless we say otherwise, we use the terms "The Works", "TheWorks.co.uk", "we", "us" and "our" on this page to refer to The Works Stores Ltd (including throughout the Website Terms and Conditions, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale). If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please use our Customer Contact Centre to contact us.
These website terms and conditions ("Website Terms") apply to your use of the The Works website at www.theworks.co.uk (the "Website"). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use this Website.
Your Use of This Website
You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:
Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or re-post any content on the Website for any purpose;
Use the content of the Website for any commercial exploitation whatsoever.
Password / Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. The Works shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password, account or order related emails.
Ownership of Rights
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to The Works. If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the Website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.
You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.
Age Restrictions on Purchase
The purchase of certain products and services made available on the Website are subject to age requirements specified by law. We are not permitted by law to supply these products or services to individuals who do not satisfy these age requirements and, if you are underage, you must not attempt to order these products or services through the Website. In particular, please note that age restrictions apply in the UK to the purchase of the products and services listed below. By placing an order for any of the following products or services you confirm that you (and, if different, the recipient of the product and/or service) satisfy the age requirements necessary to buy that product or service:
Videos and DVDs
Videos and DVDs can only be purchased by, and for, individuals who satisfy the British Board of Film Classification or other age classification criteria applicable to the relevant video or DVD. Videos and DVDs can only be purchased by, and for, individuals who satisfy these age classification criteria.
Accuracy of Content
To the extent permitted by applicable law, The Works disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. Content can and will be changed in order to make the information as accurate as possible over time. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of The Works.
Your Legal rights depend on whether you have a 'contract'. You will have legal rights (and a contract) either:
Once you've paid for the item.
Or once we have delivered the item to you.
Other Legal Notices
There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Privacy Policy (and, where applicable, the General Terms and Conditions of Sale, the Additional Terms and Conditions of Sale and the Corporate Ordering Terms and Conditions of Sale) govern your use of this Website.
Third Party Rights
Only you and The Works shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.
Entire Agreement
These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.
Law, Jurisdiction and Language
Any matter that arises out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.
Changes to These Website Terms
We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.
Purchasing From The Works Website
Whenever you use this Website to order a product from The Works, our Website Terms and Conditions will apply to your use of the Website in addition to these General Terms and Conditions of Sale.
The Works reserves the right to refuse or cancel any order or close an account (even if we have previously confirmed your order). If this happens to you and you think we've made a mistake, please contact our Customer Services team.
Product Descriptions
The Works has taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly and accurately described. However, when ordering please note that:
Orders will only be accepted if there are no errors in the description of the goods and no errors in their prices as advertised on this Website;
All prices are displayed in pounds Sterling inclusive of UK VAT where applicable.
Packaging may vary from that shown on the Website;
The sizes shown on the Website are approximate only and may vary slightly;
Colours of our products are displayed as accurately as possible on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.
All items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.
Acceptance of Your Order
Please note that completion of the online checkout process does not constitute The Works' acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) that you ordered from us.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our Privacy Policy.
All card payments are subject to authorisation by your card issuer and we take payment when we accept your order shortly before dispatch. If your payment is not received and you have already received the products you ordered from us, you must pay for the products or return those products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense.
If you do not do this within 30 days of the date on which we cancel your order, we may collect or arrange for collection of the products at your expense. We reserve the right to charge you for any and all damage to (or other adverse interference with) any products that are the subject of an unpaid order. If The Works cannot supply you with the product or service you ordered, we will not process your order, inform you of this in writing (including e-mail) and, if you have already paid for the product or service, refund you in full as soon as reasonably possible.
Delivery - Charges and Timescales
We respect your confidentiality. All orders are dispatched in discreet, plain packaging, and we will never make your details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service you select, delivery address and unforeseeable disruptions to delivery services. For full details of our delivery charges please Click Here
Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in your order. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place e.g. with a neighbour, or returned to depot.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. The Works shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK, delivery charge refunds can only be made in accordance with your legal rights under the Consumer Protection (Distance Selling) Regulations June 2014 and other applicable legislation. Similar rights may apply for some international deliveries. For further information about your legal rights contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers).
Promotions and Promotion Codes
If you have a promotional code, you need to enter this into the box on the 'My basket' page. You can find this box towards the bottom of the page, near the order total. You must be registered with The Works and logged in when placing your order, to receive this promotion. Promotional codes can be used only once per customer as defined by their email address and/or credit card address and/or delivery address. Only one promotional code can be used per transaction. Offer cannot be used in conjunction with certain other offers from The Works. Codes offering a discount when you spend a certain amount can only apply to a single transaction and exclude gift boxing, delivery charges, gift vouchers/cards and selected products. Please note that promotional codes also have an expiry date, after which they are not redeemable.
Promotional codes remain the property of The Works (www.theworks.co.uk), are non-transferable and may not be reproduced in any form. We reserve the right to remove promotion codes at any time and without warning. Additional offers may not available in The Works stores or 'Other shops' or with any third party website unless otherwise stated.
We reserve the right to withdraw offers at any time. Some promotions may not combine with other promotions on site, and if so, the best offer will be applied to your order. Any Buy One Get One Free items will always give you the cheapest item free. Items in the Buy One Get One Free promotion are excluded from all other promotional discounts, and do not count towards a spending threshold to receive another discount. Please note: If you buy in a Buy One Get One Free promotion, individual items cannot be returned for refund, you will need to send back all the qualifying items. Only one promotional code can be used per order, and promotion codes cannot be used with multi-buy offers.
Certain products may be excluded from promotion codes, including all GCSE books and any product with a kit price.
Promotion products fulfilled by Gardeners are also excluded from promotions.
In-store Cheapest Price Guaranteed promotion, Terms and Conditions.
Payment
We only accept payment in UK Pound Sterling (GBP). Customers outside the UK will be billed in Sterling.
We accept the following cards: Visa / MasterCard / Maestro / American Express / PayPal
Other Forms of Payment
Whilst other electronic payment methods are not currently accepted, we are happy to accept orders via post. Currently, Gift cards can not be used online, but can be used in any of our 430 stores. When presenting your gift card for payment at a store, the Bar Code and Card Number must be visible. When purchasing a gift card please note that the card will expire 12 months from the date of activation and any remaining balance will be removed.
Please send your order with a cheque or postal order to :
Customer Service Centre
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Please ensure all crossed cheques and postal orders are made payable to 'The Works Stores Ltd'.
Payment Security
We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions. We utilise industry-standard 128 bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure. Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server. Data Integrity - this checks the data being transferred to ensure it has not been altered.
Returns and Cancellations
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services.
The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the fourteen (14) day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging or promptly at your cost or using the free returns form supplied with your order.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
Damage during the course of returning products:
If you choose to return any products to us, please return them to your nearest The Works store.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above. Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services. If you wish to cancel your order under the Distance Selling Regulations we ask you to please notify our Customer Service team quoting your name, order number and details of the products via our Customer Contact Centre or our Customer Service address:
Customer Services
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
0121 313 6050
Goods must be returned within 30 days, using the address above.
Where you are cancelling your order within this cooling-off period we will refund the full cost of the item. We will only refund the delivery charges if you are cancelling the whole order, so please mention this when cancelling your order. Delivery charges are non-refundable if you are returning part of an order.
Faulty Items
In the rare event you have a faulty item, please contact us first and arrange to return to us for a refund. Please note, if you do not use this option to return goods, we cannot refund any postage costs incurred by your return.
Customer Service
The Works Stores Ltd
Boldmere House
Faraday Avenue
Hams Hall Distribution Park
Coleshill
Birmingham
B46 1AL
Goods returned for exchange or gift vouchers must in all respects be in the condition you received them. This offer applies for one month from the date of purchase and is in addition to your statutory rights. If posting goods, please keep proof of posting.
Contacting Us By Phone
Calls are answered during our normal office hours.
Other Terms & Conditions
British Forces Post Office (BFPO) Delivery
Unfortunately at this current time we cannot deliver to the British Forces Post Office (BFPO), we are working to get this fixed as soon as possible.
International Delivery
We currently deliver to the Republic of Ireland only.
Your Right to Cancel
If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations June 2014 to cancel your order within thirty (30) working days following your receipt of the goods or the date on which we begin provision of the services. Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). If you are a non-EU customer, please see our international returns policy.
If you wish to cancel (or are considering cancelling) a product or service you have ordered from us, please be aware of the following terms that apply:
Applicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products: The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened.
Magazines
Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).
Additional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product you have ordered from us, these may also govern your cancellation rights and you should review these carefully;
Damaged or incorrectly supplied products: You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied.
Other cancelled products: If you want to cancel products that are not damaged or incorrectly supplied, then you must inform us of this within fourteen (14) working days following the date of receipt in accordance with the Distance Selling Regulations or otherwise as soon as possible. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging.
This is not intended to be a full statement of all your rights under the Distance Selling Regulations. Full details of your rights under the Distance Selling Regulations are available in the UK from your local Citizens' Advice Bureau or your Local Authority's Trading Standards Office.
If you cancel your order in any of the circumstances set out above in regards to cancellation under the provisions of the Distance Selling Regulations, The Works will refund any money paid by you after any products, which have been delivered to you, when returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a refund. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return as outlined above.
Where we deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us (or arrange for us to collect them). For further details with regards to cancellations, please see our help pages or contact customer services.
Customer Ratings and Reviews Terms and Conditions
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by The Works (the "CRR Service"). To the extent of any conflict between The Works' Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service. By submitting any content to The Works, you represent and warrant that:
you are the sole author and owner of the intellectual property rights thereto;
all "moral rights" that you may have in such content have been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration by any third party;
that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold The Works (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant The Works a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
All content that you submit may be used at The Works' sole discretion. The Works reserves the right to change, condense or delete any content on The Works' website that The Works deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. The Works does not guarantee that you will have any recourse through The Works to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, The Works reserves the right to remove or to refuse to post any submission for any reason.
You acknowledge that you, not The Works, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of The Works, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review, you agree that The Works and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.
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